Customer Ratings & Reviews
- Model:
- LDFN4542W
- |
- SKU:
- 6448632
Customer reviews
Rating 4.3 out of 5 stars with 3389 reviews
(3,389 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Selling used appliances as "new" buyer beware!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You sold me a "used" dishwasher without telling me! When my contractor removed the bubble wrap and opened it up he found dirty silverware in the upper tray! The drain hose was cut where it connects to the sink drain-now that's going to cost me another $56 dollars to replace!! It was sold to me as having "minor cosmetic imperfections" what a joke!!
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Don’t purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher doesn’t make a lot of sense when you try to load it. The third upper shelf makes it difficult to load the second shelf and is useless. Only one washing cycle dries the dishes. I wish we didn’t buy it.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Front Control Smart, QuadWash Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Rated 1 out of 5 stars
NadimanddavidK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of a very bad experience with installation, the manager promised to mail us a $125 gift card. They never fulfilled their promise.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, there. Thank you for bringing this to our attention. We understand that you had a negative experience with the installation of your LDFN4542S dishwasher and were promised a $125 gift card that was never sent.
To address this issue and ensure it is resolved, please send us a private message on social media @LGUSSupport. Our team is here to assist you and follow up on this matter. We appreciate your feedback and are committed to making things right. —Junel
Rated 1 out of 5 stars
worst nuy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit less than 3 years ago and now they tell me it needs a pump that will cost me 700 dollars. Really?
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with LG Dishwasher (LDFN4542S) model. We understand your concern about being told that a part like the pump needs to be replaced after less than three years of use, especially at such a high cost. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
We recommend checking with our team on social media @LGUSSupport, as we can look into warranty coverage or alternative solutions to help with the repair costs. Additionally, if you haven’t already, we can also provide troubleshooting steps to ensure the issue is accurately diagnosed and explore all possible options for resolution.
We want to make sure you get the best value from your unit, and we're here to help. ^Juvy
Rated 1 out of 5 stars
BAD BUY FROM BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be the last time i buy an open box- this dishwasher still had prvious people's debris in it. it was used extremely and was missing a tray.
This review is from LG - 24" Front Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash, and 48dba - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you've had a disappointing experience with your LG LDFN4542D dishwasher, specifically with the fact that it still had debris from previous owners and was missing a tray.
I can imagine how frustrating and unacceptable it must be to receive a used or defective product, especially one that's supposed to be brand new. I want to assure you that this is not the standard we strive for, and I'm truly sorry that we fell short of your expectations.
As an LG representative, I want to acknowledge your concerns and apologize for the inconvenience this has caused. We understand that this was a significant purchase for you, and we appreciate your loyalty as a customer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 1 out of 5 stars
Defective dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher worked when the installation was done. When I went to actually use the dishwasher to wash dishes, there was a noise after 10 minutes into the cycle. Repairman came 1 week later and said the unit was defective. I ordered a different brand
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We apologize for any inconvenience. ^Vanessa
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It failed after 1 and half year of use. I would not recommend it.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hassan. Thank you for sharing your feedback on your LG Dishwasher (LDFN4542S) model. We understand your concern about the unit failed after such a short period of use. We aim to provide reliable, high-quality products that exceed our customer's needs. In the meantime, you may visit this link to obtain more details about the issue: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. Please reach out to us on social media @LGUSSupport for further assistance. Your feedback is important to us, and we're here to assist you in resolving this issue. ^Juvy
Rated 1 out of 5 stars
Does not drain.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and it immediately has an issue with drainage. It refuses to drain, we troubleshoot every option besides replacing the pump .... Going to return it, as there are no other solutions to this. Disappointing.
This review is from LG - 24" Front Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash, and 48dba - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Albert. We're sorry to hear about the drainage issue with your new purchase. That's certainly not the experience we want for our customers. We appreciate your troubleshooting efforts, and we understand your frustration. Before you proceed with the return, could you please send us your contact details and product information on Facebook or X at @LGUSSupport? Our team is here to assist you further and explore potential solutions or provide guidance on the return process. ^Jayne
Rated 1 out of 5 stars
Horrible machine - Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is awful. It says it will be compatible with your phone and it is not. It also does not wash or dry well. Worst purchase ever.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeanette. Thank you for taking the time to share your feedback on the LG Dishwasher (LDFN4542S) model. We're sorry to hear about the challenges you've experienced with your unit. We aim to provide reliable, high-quality products that meet our customer's needs. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 1 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry the dishes. No matter what setting you put it on, the dishes are coming out WET!!!!!! Very annoying!
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alee. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the dishes don’t dry properly. We strive to provide reliable, high-quality products and ensure a smooth experience. We recommend checking that the rinse aid dispenser is filled, as this can help with drying performance. Additionally, ensure that the dishwasher’s spray arms are not clogged and are able to rotate freely. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If this doesn’t resolve the issue, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with troubleshooting or discuss potential solutions. We appreciate your patience. ^Juvy
Rated 1 out of 5 stars
Died in less than a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in that the unit died after less than three weeks. Geek Squad came to fix, but the same message recurred the next time we ran the dishwasher and the cycle could not be completed. Replaced it with another brand.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback about the LG Dishwasher (LDFN4542S) model. We understand how frustrating it can be when a product fails to meet expectations, especially within such a short period. This is not the quality and longevity we strive to deliver; we strive to provide reliable, high-quality products. We appreciate your patience and understanding in allowing our Geek Squad team to attempt to fix the issue. However, we completely understand your decision to replace it with another brand. If there's anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Rated 1 out of 5 stars
Best Buy Support is awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn’t even working so i cant rate it. Best buy support is the worst in history. They should be fined.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for reaching out to share your feedback. While we understand your concerns about the support experience with Best Buy, we’d like to assist you directly with your LG LDFN4542S dishwasher.
https://www.bestbuy.com/site/lg-24-front-control-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-and-48dba-stainless-steel/6448637.p?skuId=6448637
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to provide troubleshooting steps and explore solutions to get your dishwasher up and running.
We appreciate your patience and look forward to assisting you.
—Renzo
Rated 2 out of 5 stars
Try another dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to exchange for another dishwasher (an Insignia one). The drying technology did not work well
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish.
Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes. ^Jennifer
Rated 1 out of 5 stars
Terrible service with geek squad and doesnt dry di
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service never bjying from best buy again. 3 times no one showed up to install and when they did they installed the dishwasher wrong causing leak and damage to my kitchen. I will return
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about the challenges you've faced with the installation of your dishwasher. This is not the experience we want for our customers, we'd like to assist you in resolving this issue. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. Our team is here to help and ensure a satisfactory resolution. ^Jayne
Rated 1 out of 5 stars
I won't buy again or recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 3 months, it's dead. front panel blinks and chirps and won't run a full cycle anymore.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the unit stops working so soon after purchase. We strive to provide durable, high-quality products that exceed our customer's needs. To troubleshoot the issue, try performing a reset by turning off the power to the dishwasher at the circuit breaker for about five minutes, then turning it back on. For more help, https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to assist you further and explore repair or service options. ^Juvy
Rated 2 out of 5 stars
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had dishwasher 2 weeks and pump went out, I’m still waiting for part to come in since 7/5.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you get an update on your part order on social media, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Rated 2 out of 5 stars
Loud dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a horrible noise when in use and had to return it.
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. In addition, here's a link you can browse for basic troubleshooting of LG dishwasher that is producing noise: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351 ^James
Rated 1 out of 5 stars
Mr Eytan Calderon
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well but has a Very poor drying quality.
This review is from LG - 24" Front Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash, and 48dba - Black
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eytan. We appreciate your feedback on the LG Dishwasher (LDFN4542B) model. We know how important it is for your dishes to come out both clean and dry. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To improve drying performance, we recommend using the Extra Dry and Night Dry options, ensuring you’re using a rinse aid like JetDry, and slightly cracking the door open after the cycle to release excess moisture. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to help. ^Juvy
Rated 1 out of 5 stars
Bad installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if the issue is with the dishwasher or the installation. I only used jt once and it will not drain. Geek Squad is coming this week to check if. When it is working I will give an updated review,
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, tomM. Thank you for taking the time to review our LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience you have experienced with the installation and the drainage issue you encountered. We appreciate your patience in scheduling a service appointment with Geek Squad to have the issue resolved. Their expertise will help determine whether the problem lies with the dishwasher itself or the installation process. In the meantime, you can visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/dishwasher-not-draining-CT10000009-20152607989995. If you require further assistance on your unit, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Rated 1 out of 5 stars
Fake LG dishwasher?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was not as described. LG Logo is missing from the front left side. 10 year warranty sticker is missing on the front side. Why do others dishwashers have LG logo and mine doesn’t?
This review is from LG - 24" Front Control Built-In Tub Dishwasher with 3rd Rack, Quadwash, and 48dba - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thank you for bringing this to our attention. LG products should have LG logos on them. We'd be happy to have this investigated and see what we can do to help you out in this matter. We encourage you to send us a private message through @LGUSSupport on Facebook or X for further assistance. ^Danee























