Customer Ratings & Reviews

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette

Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Thank you for reaching out to us with this review about the LG - 24" Front Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash, and 48dba - Black. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly

Hi there. Thank you for reaching us. I'm so sorry to hear that you're not satisfied with the performance of your LG LDFN4542B dishwasher. I can imagine how frustrating it must be to not be able to get your dishes clean.

I want to acknowledge your disappointment and apologize for any inconvenience this has caused. I'm here to listen and help resolve the issue as soon as possible.

First and foremost, I want to thank you for taking the time to share your concerns with us. Your feedback is invaluable in helping us improve our products and services. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette

Hi there. Thanks for sharing your rating and review with us and the community. We're sorry to hear that you are experiencing issues with your dishwasher. I understand how inconvenient this can be, and we would like to do everything we can to help fix this issue. First, you can watch how you will be able to fix the issue with your LG dishwasher by clicking this link: https://www.youtube.com/watch?v=1CgfTAVfs7k, and if the issue still persists after this, please send us a private message via Facebook or X (Twitter) @LGUSSupport so we can assist you further and get your dishwasher working as it should. ^Dan

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish. Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used. Water tends to bead rather than sheet of plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically. Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

To troubleshoot the error messages you are receiving, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we can walk you through fixing the issue. Thanks. ^Jennifer

Hi, Alison. Thank you for sharing your experience with us regarding the LG Dishwasher (LDFN4542S) model. We understand the importance of having a reliable dishwasher that effectively cleans your dishes. We aim to provide reliable products that meet our customers' needs, but we haven't met your expectations this time. For help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547#. You can also reach out to us on social media @LGUSSupport for more help. ^Juvy

Hi, there. Thank you for reaching out to us. We understand your concern about your experience with the LG Dishwasher (LDFN4542W) model, receiving a broken open-box item and to have difficulty getting a resolution through Best Buy. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. For issues like this, it's important to address them as soon as possible with the retailer. Since Best Buy hasn’t resolved the problem, we recommend contacting them again at 888-237-8289 to escalate the issue or seek assistance from their customer service department. If you need support with LG products or have additional questions, please send us a private message on social media @LGUSSupport. We're here to help and ensure you have a positive experience with our products. ^Juvy

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette

Hi, NicoleL. Thank you for taking the time to review the LG Dishwasher (LDFN4542S) model. We apologize for the inconvenience you have experienced with your appliance. We understand how frustrating it can be when a product malfunctions, especially after the return window has closed.


We are sorry to hear about the default code issue you are facing with your dishwasher. We wanna help you out fixing this issue, please visit this link: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list-CT10000009-20150933422943. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Thank you for taking time to review this product, Dennise. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn

Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.

Hi, KarenB. Thank you for sharing your feedback regarding your LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience you experienced with the washing performance and the overall quality of the appliance.

Your satisfaction is important to us, and we would like to assist you in resolving these issues. We recommend ensuring that the dishwasher is loaded properly, following the guidelines in the user manual for optimal cleaning results. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy