Customer Ratings & Reviews
- Model:
- LDFN4542W
- SKU:
- 6448632
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 24" LG dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and the sleek design. However, some users note that cycle times are lengthy and the control panel could be improved for better usability. A few customers have reported reliability concerns.
This summary was generated by AI based on customer reviews.
Do not buy this dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not get dishes clean and especially does not get silverware clean. Also even though some dishes look clean they still have a film on them. I load the dishwasher according to instructions and have tried a few different locations for certain items. I hear water come into tub but not much agitation goes on. Today I didn't open the dishwasher until about an hour after it had stopped running. The silverware was all wet and some plates and dishes were only partially dry. And again some table knives and most spoons were not clean. They have all food scraped off before I put them in. It took 6 weeks to get the dishwasher installed after I bought it. That's another bad story. I've run it 3 times since and each load is the same story...it is not doing the job of dishwashing. This is my 3rd dishwasher over a period of many years. I have never had a problem with the others. I do not recommend that anyone buy this dishwasher. EXTREMELY DISAPPOINTING.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We can only imagine how frustrated you must be that you have only had your dishwasher for under a year and you’re not even able to use it without something happening. Please direct message our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport and include the model and serial numbers of the LG Front Control Dishwasher. We would be happy to make things right for you! ~Rita
Stay away from this one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One month after warranty expires (2 years), the dishwasher no longer works through a complete cycle. Front panel lights all flash and beep. As I research, this is a common problem with this LG dishwasher. Probably the Control Panel module, which is very difficult to find, probably due to the many failures on this unit. We bought this unit along with an LG Oven, and LG refrigerator, which are performing very well. Dishwasher was great until fatal failure. We will replace the dishwasher now, but not with the LG branding.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ray. Thank you for taking the time to share your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about the control panel issue outside the warranty period. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
The flashing lights and beeping you described often indicate a control board issue or another internal component fault. While the control board may sometimes be challenging to source, we recommend contacting LG Customer Support to verify availability and explore potential repair options. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588.
We’re glad your LG oven and refrigerator are performing well and appreciate your trust in those products. If you’d like further assistance, please don’t hesitate to reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Control panel
Save your money. Broke in just over a year!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dishwasher! We've had this model just over a year and teh control panel started fritzing and not finishing the cycle. LG refuses to repair it so I'm out $300 in parts and labor! HORRIBLE service. This is a KNOWN DEFECTIVE PART yet they still refuse to resolve my issue. This is nothing but an expensive paper weight at this point. And their stove sucks too! I'll never buy another LG appliance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance, Tonya. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Don’t buy an LG dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is crap. Don’t buy one. Don’t believe the good reviews. We bought this a year and a half ago. It says 10 year warranty right on the front panel. The water pump is broke. $500 to repair. Not covered under warranty. We paid &650 for the dishwasher. You also have to clean the filter frequently for it to clean properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ken. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about facing such significant repair costs shortly after purchase. We strive to provide reliable, high-quality products exceeding our customer's needs. To help with the cleaning efficiency, regularly checking and cleaning the filter can make a significant difference in the dishwasher's performance. If you're experiencing ongoing issues, please send us a private message on social media @LGUSSupport. We're here to assist you and discuss potential solutions. Thank you for your understanding, and we look forward to helping you. ^Juvy
Known issue with main control board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Run do not buy! We purchased this dishwasher 14 months ago and it already needs a new control board. This is a known issue with LG dishwashers since 2015. There is currently a class action lawsuit. We had an LG authorized technician in and the quoted $795 for the repair. When we mentioned that the part was still under warranty the tech told us we would have to pay them and then try to get the money from LG. We then contacted LG and they sent a part authorization to repair company. The new quote for the repair was now $495!. Keep in mind this is a ten minute repair! We then asked LG to send the new part directly to us and they told us this is against company policy and only an authorized technician can have the part shipped. Save yourself a lot of money and heartache and stay away.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about facing such significant issues, especially after only 14 months and the difficulties you've had with service and repairs. We strive to provide high-quality products and great services to ensure a smooth experience. We want to help you navigate this situation. If you haven't already, please reach out to us through a private message on social media @LGUSSupport. Our team will do our best to assist you and explore possible solutions.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve. ^Juvy
Do Not Buy This
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dishwasher. I bought this over a year ago and now it wont even complete a cycle and would stop working. We called the manufacturer and they said warranty is only offered for 1 year. Goodbye $700.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KarenB. Thank you for sharing your experience with us. We understand that your LG dishwasher, model LDFN4542S, has been experiencing issues completing cycles, ceasing operation unexpectedly after a year of use. We also acknowledge your concern regarding the manufacturer's one-year warranty period.
To assist you further, we recommend performing a reset of your dishwasher to address any potential glitches. Here's how you can do it:
Soft Reset:
Press and hold the Start/Cancel button for 3-5 seconds.
Close the dishwasher door.
Wait for a few moments before opening the door and attempting to start a new cycle.
If the issue persists after performing the reset, we suggest the following steps:
Check the Door Latch:
Ensure the dishwasher door is securely latched. A loosely closed door may cause the dishwasher to stop mid-cycle.
Listen for a click sound confirming the door is properly shut.
Inspect the Water Supply:
Verify that the water supply valve is fully open.
Check for any kinks or blockages in the water inlet hose that might restrict water flow.
Regarding the warranty, LG offers a limited warranty with the purchase of their dishwashers, typically covering parts and labor for the first year. Extended coverage plans, such as the LG Premium Care Plan, are available for purchase to provide additional protection beyond the standard warranty period.
LG Dishwasher – Why Isn’t My Dishwasher Starting - https://www.lg.com/us/support/help-library/lg-dishwasher-why-isnt-my-dishwasher-starting--20152403515838
We understand your situation and want to ensure you receive the support you need. Please send us a private message on Social Media @LGUSSupport, providing your dishwasher's model number and a detailed description of the issue. Our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and look forward to helping you resolve this matter.
—Renzo
Highly Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for installation which was delayed the day of with no explanation. I chatted with customer support who advised the product was damaged during shipping. That's fine and I appreciate the attention to care. But when I asked how much I would be compensate for the delay since I paid for it, neither the agent nor superiors could tell me an amount. They'll could only promise there would be gift card credits. Without knowing how much, I canceled my order. If Best Buy can't answer a simple question about an issue that is their fault, I am not going to shop with them anymore. Wayne too many other options out there with better service. Beware when buying from "Best" Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We regret the inconvenience and frustration you encountered with the delayed installation of your LG Dishwasher (LDFN4542S) model. We understand the importance of transparency and reliable service, and it seems we are falling short of your expectations. We will address this matter with our customer support team to ensure better communication and resolution in similar situations in the future. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our service. ^Juvy
- Cons mentioned:Reliability
Bad dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it less than one year and after few months it operate and stop suddenly and l restart again then stop again so it bother me a lot and l advice evryone to stop buying this machine
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Decent dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very long wash cycle times and doesnt dry very well
No, I would not recommend this to a friendSave your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2022 and it makes a grinding sound and now leaks. Got a qoute for 350 from LG to come look at it. Wont be buying another LG product again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gerry. Thank you for sharing your feedback with us. We understand your concern about experiencing a grinding sound and a leak with your LG Dishwasher (LDFN4542W) model, especially when it’s only a couple of years old. We strive to provide high-quality products that exceed our customer's needs and expectations.
The grinding noise might indicate something stuck in the drain pump or motor, possibly causing the leak. Check the filter area for blockages in the pump or spray arms, as debris can create these sounds.
Regarding the leak, inspect the door seal and hose connections; a damaged door seal could lead to leaks. For more details, visit: https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052. If issues persist, consider getting a professional to help.
Feel free to message us on social media @LGUSSupport for further assistance. ^Juvy
- Cons mentioned:Control panel
Didn't last two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful machine. Broke after less than two years. Control panel and motor need to be replaced. Using the 10 year warranty on the motor is a joke. Two of the companies LG gave me to contact won't even work on their stuff due to not being paid for past warranty work. I do not recommend LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Take of My Price Tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They left the plastic price tag on my washer and I cannot get it off?
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that having the plastic price tag on your washer can be an issue To remove it, try gently heating the tag with a hairdryer to loosen the adhesive, then peel it off carefully. If this doesn’t resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore additional solutions. We appreciate your patience. —Avril
Bad Motor Twice in 2years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motor failure twice in 2years! Replced in first year under factory warranty, is now bad again less than 18months later. Piece of junk quality! Very quiet when worked.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your feedback with us. We apologize for the inconvenience you have experienced with the motor of your LG Dishwasher (LDFN4542S) model. We understand how frustrating it can be to have multiple motor failures in such a short period of time. This is not the quality we strive to deliver. If there's anything we can do to rectify this for you, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dishwasher with the refrigerator, stove, and microwave. All matching LG appliances and we love them all except this dishwasher. Poorly designed, the way the racks are made it doesnt hold much and there is no real place for bowels. The glass rack only accommodates short glasses, taller ones hit the small utensils rack up top. Also, it doesn't dry the dishes completely even on the longest dry cycle. I have someone coming out to look at it. Over all I want to return it and exchange it for something else. Very surprised LG put their name on this !!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Christopher! We'd love to hear more about how your technician visit went, and help look into a possible return, if that's your preference! Just be sure to reach out with the link below; we'd love to see how we can help. https://www.lg.com/us/support/contact ^Ian
Had to be serviced 4 times in 14 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well but only when it works. The same 2 issues keep happening. Either it just stops turning on, or the display will rapidly flash while beeping.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brenden. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We're glad the unit performs well when it's working properly. However, we understand how disruptive it can be when you encounter issues like the unit not turning on or the display flashing and beeping. We strive to provide high-quality products that exceed our customer's needs. To address the issue, try checking if the door is fully closed and latched, which can sometimes cause the dishwasher to stop working. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to assist you and explore additional solutions. ^Juvy
Time waster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read good reviews and bought this dish washer. Installed. BIG mistake. No express wash or rinse only cycles. No half an hour quick wash. The fastest cycle takes 2 HOURS!!! Good if you want to waste time. You can’t put away dinner dishes before going to bed unless you want to stay awake and be tired next morning. The priority next morning is to attend to dishes before anything!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Front Control Smart Built-In Stainless Steel Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Lemon product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motor and mother board stopped working within months of each other after a year. Lg repaired the motor but not the mother board, so I had to purchase a new dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about having multiple issues with your LG Dishwasher (LDFN4542S) model, especially after LG repaired the motor but not the motherboard as you've mentioned. We strive to provide high-quality products and great services to ensure a smooth and seamless experience. Since the motherboard issue persisted and you had to purchase a new dishwasher, we recommend contacting our customer support team to discuss possible options for reimbursement or compensation, as well as to provide feedback on your experience. Please reach out to us on social media @LGUSSupport. We're ready to help address your concerns and explore any additional support we can offer. ^Juvy
Dishwasher smells like pond water.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the first day being installed the dishwasher has smelled like fishy pond water. No matter the brand or style of detergent it makes everything stink. If you try to leave the door open it makes the house smell. Water is good, it is plumbed upstream of the P trap along with the high loop in the discharge line. No matter what we’ve tried that smell won’t leave. Pulled the seal cleaned it. Affresh dishwasher cleaner, distilled vinegar. Nothing will take smell away. Called LG direct and they say this is normal for them to smell fishy. Highly recommend staying away from this brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We recommend to also wipe down the door gasket and keeping the door slightly cracked open so that the inner tub can fully dry out. ^Jennifer
Dishwasher does not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher has a typical life span of 2-3 years before the pump goes bad. My dishwasher is 2 years old and has the following problem as shown here: https://www.youtube.com/watch?v=Hw2UEqVJizk&t=203s
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing the details about your LG Dishwasher (LDFN4542S) model. We understand the importance of having a dishwasher that functions reliably and lasts long. We strive to create durable appliances that stand the test of time, but occasional malfunctions can occur. To troubleshoot, please check for any debris or obstructions in the pump area and ensure that the dishwasher is properly leveled, as these can sometimes affect performance. Regarding the noise issue, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. For further assistance, please reach out to us on social media @LGUSSupport. Our team is ready to assist you in resolving this and ensure your dishwasher operates smoothly. ^Juvy
Control panel LEDs don't light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG warranty does not include the control panel after 1 year. The LED display on mine began to go dead after the 1 year parts and warranty period. LG warranty covers the control board, but not the control panel for 2 years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elise. Thank you so much for taking the time to share your experience with LG Dishwasher (LDFN4542S) model. We're sorry to hear about the problems you faced after the warranty period. We aim to offer great services and ensure a smooth and seamless experience. We value your feedback and always want to improve our products and services. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy