Customer Ratings & Reviews

Hi, Elise. Thank you so much for taking the time to share your experience with LG Dishwasher (LDFN4542S) model. We're sorry to hear about the problems you faced after the warranty period. We aim to offer great services and ensure a smooth and seamless experience. We value your feedback and always want to improve our products and services. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hi, Lyn. Thank you for sharing your experience with us. We understand your concern about having your LG Dishwasher (LDFN4542S) model, become unrepairable after just 2.5 years. We strive to provide high-quality products that exceed our customer's needs and expectations.

If you haven’t had a chance yet, it might be worth checking out any extended warranty options or service programs that could be available. Sometimes, issues can be fixed with a simple control board reset or by replacing a component, depending on what’s going on.

We’d love to explore about possible solutions with you! Feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to help you out. ^Juvy

Hi, Dustin. Thank you for reaching out to LG Customer Service regarding the issues you have encountered with your LG Dishwasher (LDFN4542S) model. We apologize for any inconvenience and frustration caused.

We understand that you have been facing difficulties with the bottom rack rollers constantly falling off, resulting in an uneven dishwasher loading and unloading experience. Additionally, you mentioned a pump malfunction that occurred just three months ago, despite the unit being just over a year old. We apologize for any inconvenience caused by the warranty expiration. To obtain more details on your LG product, you may visit this link: https://www.lg.com/us/support/help-library. If you need more assistance on your LG unit, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We value your satisfaction and want to ensure that your experience with our products meets your expectations. ^Juvy

Hi, JamesB. We apologize for the inconvenience caused by the loud and noisy operation of your LG Dishwasher (LDFN4542B) model. We understand that this does not align with your expectations and the description provided. Your feedback will be taken into serious consideration as we continuously strive to improve our products and their descriptions. To address this issue, you can visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If you find that the noise issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy

We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer

We appreciate all feedback. Thank you for bringing this to our attention. We’re sorry to hear that you didn’t have a great experience with our service. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Hey there, Rodney. We appreciate you letting us know about your delivery service. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. ~Anthony

Hi. there. Thank you for taking the time to review your recent experience with LG Dishwasher (LDFN4542D) model. We understand your negative delivery experience despite being satisfied with the product itself. We strive to provide exceptional service and ensure a smooth and seamless experience, but it seems we missed the mark this time. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, you can also reach out to us on social media @LGUSSupport. ^Juvy

We're sorry to hear that you're facing challenges with your LG dishwasher. If you're experiencing issues with the bottom rack, weak cleaning, no drying, or excessive noise, there are some simple troubleshooting steps you can try based on available LG resources. Firstly, ensure that the bottom rack is properly aligned and not obstructing the spray arms. Check the water inlet valve and ensure it's fully open to allow adequate water flow. For weak cleaning, ensure that dishes are loaded properly and not blocking the spray arms. To address the drying issue, make sure the Rinse Aid dispenser is filled to an appropriate level. If the noise is concerning you, check for any loose items or obstructions within the dishwasher. For more detailed troubleshooting steps, you can visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. These guidelines should assist you in improving the dishwasher's performance. If you continue to experience difficulties, feel free to connect with our social media team on Facebook or Twitter at @LGUSSupport for further assistance. Your satisfaction is our priority, and we're here to help. ^Sam