Customer Ratings & Reviews

Dishwasher was installed not working. 1E code was showing up when trying to run the cycle. Installers came back out and said it may be a possible bad pump..

Only had 2 weeks but works great! No complaints and was a great upgrade.

Very high-quality. Clean better than I could have ever imagined.

The app says its not compatible when it's supposed to work with this dishwasher and it doesn't we cant get the dishes to dry

Very nice and modern. Washers the dishes very well.

I had a GE dishwasher and apparently the connection needed to be updated in order to use this LG dishwasher. Not only additional $160 was charged to install the necessary outlet, the dishwasher sticks out about 1/2-inch out of the counter depth because the outlet sticks out of the wall. Performance is good. Overall, if I were informed of the connection issue at the time of purchase especially since we spent over an hour on the floor at the store getting help to pick out the type we liked, I would have purchased a similar product offered by GE instead.

This unit does not dry the dishes at all even on extra dry. We purchased it and thought it was faulty so called and had it exchanged. They brought the new one we hooked it up and had the same issue. It still wouldn’t dry. Other than that it washes good but I figured I’d warn others before buying. I didn’t feel like going through the haste of swapping the unit again so I just kept the 2nd one they sent.

This product has a known issue with the board. Error 0E look it up. Going on my third replacement since 2023. Not sure why this is still for sale at Best Buy with the known issue. Good thing for the geek squad… see how that works ;)

Great dishwasher cleans very well!! Recommend LG!!!

Don't like the design of the middle basket. The prongs are pointed sideways, makes for difficult loading.

Bought dishwasher 10 months ago. It worked well until 2 weeks ago. Lights come on and flash with an error code “CL”. Went to LG support to troubleshoot but to no avail. Next step is to call Best Buy for service or return

Delivery of this item was late. Would prefer if delivery window could be narrowed down. My window was 7 AM to 1 PM (as I recall). Item wasn’t delivered until after 3:30 PM with no notification until I called for status. Front of dishwasher has a scratch on it. Disappointed!! Item itself runs fine. Product is fine.

So far, this machine has been a huge disappointment. Dishes come out cloudy and dirty regardless of which cycle I run it on. Yes, I use rinse aid. No, I do not have hard water. My old GE cleaned 10 time better.

Purchased an open box Satisfactory dishwasher that does not operate correctly, leaves dishes drenched and not clean. Highly frustrated with the “customer service” I received which was a waste of my time as they did not help in any way shape nor form.

Install was bad. Water line was coiled and drain line from the unit was not raised. Caused a be error. The unit itself is great!!!!!

Not working since the begging, and now it is a novel to get it fixed!

I've had this dishwasher for about 2 years now and I haven't any major complaints about how it works. Like some others say, its a bit slow but generally dishes have come out expectedly clean; that is to say that some hard and dried on things sometimes still remain after a wash (its not magic). I do like the middle rack moving up and down; though there usually isn't enough space on the lower rack to really drop it down but when i can it helps having that extra space for tall cups on the upper rack. I do wish I would have gone with a model that had wine glass holders. The one real complaint I have, which I'm not sure if is a problem with all dishwashers, is the tips at several points of the racks have deteriorated away and exposed rusty metal. Well it probably rusted after breaking. I haven't looked into how to address this because I don't see it being a problem at this point, but I would fix it if there was an easy guided way to do so. I've learned a lot about dishwashers since I bought this: preheat the waterline before turning the dishwasher on (by running sink water till its hot) and add small amount of soap on top of the closed soap dispenser. Both tricks help with cleaning a lot with any dishwasher.

This dishwasher does a great job cleaning. We still need to figure out exactly what all of the different settings will give you. So far, It looks like you’ll need to add more time for dryer dishes. My expectation was using the automatic setting would give you clean dry dishes, but The dishes ended up still being wet. Going through the manual it looks like you’ll need to add more drying time to the cycle, which unfortunately means longer cycle times and using more energy with less cost savings. I’m sure we’ll figure it out and get exactly what we’re looking for with dry dishes.

The dishwasher is great. We love the stainless steel tub, the third rack, and that it is much quieter than our last one. A word of warning regarding the promotional gift card, however: there was no information regarding needing to verify my email address in order to receive it. Three days before its unexpected expiration, I received an email stating that I needed to verify my email address in order to access the gift card and that I had until 12/13/25 to do so. Then I received the email stating the gift card was cancelled. I tried chatting and calling multiple times but kept getting disconnected on Best Buy's end. Today, after getting disconnected from my initial 10 minute phone call, I had another 24 minute phone call, which ended with a representative and then their supervisor confirming that the gift card was cancelled and could not be re-issued (despite the fact that I never had any communication stating it would be cancelled and have an email stating I have until 12/13 to redeem it). I have always been a walking billboard for Best Buy, telling everyone about my positive experiences and raving about the Best Buy credit card. However, the communication about the gift card and customer service with this situation were so poor that I do not think I will buy from here or refer anyone again.

Well I've had this unit for over a year now so figured I'd write a review. The Good -Get the job done the first time. Every dish has always come out clean even if I don't think it will. Overlap things with others and still comes out clean. Really impressed with how well it gets everything clean. -Love that the top rack has a lot of room for height adjustments if you have shorter plates and things but bigger things like wine glasses or tumblers. -Stainless steel internals is a really nice thing compared to the plastic I had before. The Bad -If you want everything to come out dry this probably isn't your dishwasher. I would say 95% of the bottom row will come out dry and probably 99% on the silverware rack, but the middle cups and misc rack is probably 60% dry. Even if you let it run for another 30min dry cycle it's not dry. After about 2 months of trial and error I just put it on the energy saver drying mode and save the power and 30mins since I know it's not going to be dry. -It's really easy to turn the unit on. If you just brush past the on button you'll turn it on. -For only "48dba" it seems a lot louder than my ancient previous dishwasher. Not sure if they went cheap on the door insulation but you hear a lot of water noice come through that area. Would I buy this unit or a unit like this again? Probably, I know for sure I wouldn't spend $400+ for a brand that starts with "B" just because it's 4dba quieter. And it doesn't leak like another brand that starts with an "S" so yeah it's served its purpose for the price range.