Customer Ratings & Reviews
- Model:
- 24MP59HT-P
- SKU:
- 5770302
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" IPS LED FHD FreeSync Monitor's excellent picture quality, favorable price, and ease of use. Many also appreciate the vibrant colors and dual HDMI inputs, although some wish for height adjustment and better speakers. A few users noted minor issues with ghosting or lag, but these were not widespread concerns.
This summary was generated by AI based on customer reviews.
Incompatible HDMI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to hook up to a HP tower with DP++ port only to discover that it’s incompatible with a hdmi to dp adapter. When I called LG’s customer service, their solution was to simply buy a Vga cord and use it in analog. I actually set it up this way just to play with it and was almost immediately getting hdcp errors forcing me to switch purchased hd content to sd to view. Needless to say, but that’s unacceptable, and had to return it and buy a HP monitor for about $20 more, which subsequently is about the price of a vga cord I’d have to buy. Definitely one of the worst customer experiences I’ve had buying technology.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG monitor. I am sorry to hear that it did not meet your expectations and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
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Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Won't switch on if converting to a 2-pronged plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an older apartment with only 2-pronged wall outlets. I used a 3-to-2 adapter to plug it into the wall. For a brief moment the bottom light flashed, and then nothing - the monitor won't turn on at all. I tried different outlets and got the same result. I haven't had this problem with any other electronics. Unfortunately I had to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's terrible to know the outcome was having to purchase another monitor. I do appreciate the review needed to alert us on this issue. This gives us an understanding on how to accommodate our customers better. If you’re in need of any additional support don't hesitate to reach out directly via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
For Mac Users
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at all the info before buying and it said nothing of it not working with a MacBook Air. When I tried to hook it up to my computer I discovered the cord didn't go into my computer. I was really excited and am now really disappointed that I either have to spend even more money to buy another cord, or return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the monitor did not meet your expectations. ^CP