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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 814 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 814 reviews
  • Rated 3 out of 5 stars

    Lackluster oerformance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher looks streamlined. Performance not up to LG’s high standards. Dishes not dried all the way. Dishwasher door has lots of condensation on it. Must be dried with a dishtowel after use. Normal cycle is 2 hours 40 minutes!! Middle rack does not slide in smoothly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG dishwasher works great and was super easy to figure out. It runs really quiet and even in the same room you hardly know it is running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost silent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, but it seems small compared to my last one. Many cycles to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet effective machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra quiet and cleans great. Love the light inside as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy's LG products!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Dishwasher! It does a fantastic job of cleaning all my dishes and it makes very little sound. Perfect for me and my other LG products I bought from Best Buy! I have a beautiful and efficient new kitchen. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine if really quiet and cleans dishes and silverware beautifully. After looking at the other brands I felt I would get the right dishwasher for the right price. Sales person was great pointing out the differences between brands and functions of the machines,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet LG Dishwasher that Cleans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an older LG Dishwasher. This dishwasher is truly quiet and does a great job cleaning. I really like the top rack for utensils and the lights that come on when opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG dishwashers. I recently moved and purchased this as a rrolacement in the home. Love all the upgraded luje adjustable top rack, interior lights, steam and 1 hour setting. And quiet, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries the dishes perfectly! Very quiet when running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy and price point and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and highly functional. I was a bit surprised at first that it appeared to not have the large capacity of my vintage 2017 LG dishwasher. However, after using it a while, the three rows are actually very functional and well designed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty and still works but I can see problems coming. It randomly throws out error codes while running but finishes the cycle without an issue. Interior light turns itself on and off randomly. No doubt needs a replacement control board and this is where the real issue is. LG support is simply awful. They will do just about anything to avoid sending a service technician out. They wanted me to send them a video of the dishwasher running to assess the problem. I'm not going to sit in front of my dishwasher for two hours filming it running. That's ridiculous. When it no longer works, which I'm sure is coming, we will replace it with a Bosch. I will say it does a great job cleaning dishes. It just doesn't seem as though it will be very reliable.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brenro. Thank you for sharing your experience with us. We understand your concern about the LG Dishwasher (LDTH7972S) model, not meeting your expectations due to the random error codes and interior light issue. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. Your feedback is important, and we'd like to assist you further.

      For the error codes and light issue, please ensure that the dishwasher is properly leveled and that the electrical connections are secure. Sometimes, a minor adjustment can resolve these problems. For additional information, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. If you need further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy LG

  • Rated 5 out of 5 stars

    Fantastic Design in form and function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is beautifully designed with many unique features like adjustable top shelf, interior lighting and amazing fit and finish. It is quiet and, as with most LG products, very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long cycles but clean dishes. Even a night mode.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great the lower rack has really nice wheels to roll in and out especially with heavy plates and bowls. The app works great informing me of low levels of rinse additives. The top rack is different from my last lg with a fold down silverware pins so larger items fit like spatula or serving spoons. Dishes cleaner than ever. But a little bit louder than my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did we ever live with out you???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love how much room this dishwasher has and the one hour cycle is amazing! Also, the interior light is the perfect brightness. Not to mention how well it cleans, replaced our 15 year dishwasher. I feel like I’ve entered the modern world, kids enjoy tracking the cycle on the app. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, reliable, and sleek design. Highly reco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is a game-changer! It's efficient, quiet, and tackles tough stains effortlessly. The sleek design adds a touch of elegance to my kitchen. I highly recommend it for anyone looking for a reliable and high-quality dishwasher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet, you will hardly know it is running. It cleans well. My one pet peeve is that there are too many instructions to follow. I actually had to read the manual to use it properly.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Carol. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, I am happy with this washer. It cleans better than my GE did. I like the interior light too. My negatives are as follows. It is much louder than my GE, it shouldn’t be…but it definitely is! It isn’t as user friendly in its loading lay out and it’s very hard to fit larger pots and pans because of it. The lower rack comes off track often as well for some reason. Just frustrating to have spent so much time researching and so much money to purchase something that still doesn’t quite hit the mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful dishwasher that cleans perfectly every time. The interior lights are a game changer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SUPER QUITE! DRY DISHES!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in and the dishwasher work great! Super quite sometimes it is difficult to know if I started the cycle and it is on because it is so quite. Dishes at the end of cycle are dry. The only knock I would add is that loading the dishes on the top rack is an odd layout for glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgraded Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a very old dishwasher. Great dishwasher. Very quiet. Does a phenomenal job cleaning dishwasher. LG Thin Q capabilities are fun to use. Really helped is realize how bad the old dishwasher performed.

    I would recommend this to a friend