Customer Ratings & Reviews
- Model:
- LDTH7972D
- SKU:
- 6511791
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with this dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean dishes and its spacious interior with a convenient third rack. Positive feedback also highlights the ease of use and the helpful interior lighting. While some users noted longer cycle times and expressed concerns about the product's long-term reliability, the majority of reviews focus on the positive aspects of the appliance.
This summary was generated by AI based on customer reviews.
LG and Best Buy. I'm a Happy Girl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third LG appliance from Best Buy. I truly have nothing but good things to say from the buying, ordering and delivery and installation it has been great. Everything worked seamlessly. Installation and removal of old appliance was completed in a careful and timely manner. Their subcontractors that deliver and install are efficient and professional. I love the LG ThinQ line. I have a vertical freezer being delivered in about 2 weeks. Can"t wait.
I would recommend this to a friend- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in same spot as old one...works well low noise..looks good with other appliances
I would recommend this to a friend Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the Bosch I had prior. More space,
I would recommend this to a friend- Pros mentioned:Noise level
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this a couple weeks so far and it works like a dream. It’s so quiet you can’t hardly tell it’s running.
I would recommend this to a friend - Pros mentioned:Noise level
Always a clean load of dishes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy it again. Quiet run cycles. Replaced a Bosch.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this dishwasher. Looks very nice and does an excellent job cleaning.
I would recommend this to a friend - Pros mentioned:Noise level
Love this !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher, best one I’ve ever used thus far !!! Runs very quiet
I would recommend this to a friend Dishwasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. I don't want to write a book so this is all I feel the need to say.
I would recommend this to a friendTitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floor rep was great in assisting with selection and was friendly
I would recommend this to a friend- Pros mentioned:Cleaning performance
Awesome purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Worth the purchase!! Cleans and dries with little issues at all. Get it while it’s on sale!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dish washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I he advent Gad any issues with my dishes being cleaned
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, David. We appreciate your time in leaving us a review in regards to your review. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. ~Anthony
Extremely Quiet!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher. All of the options one could want and extremely comparable to the Bosch 800 series for less $$.
I would recommend this to a friendLook elsewhere for a reliable dishwasher!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher in March 2023. A year later the dishwasher would occasionally power on by itself and beep randomly. I had a technician look at it as it was covered by extended warranty as part of my BB membership. Unfortunately the technician wasn't able to duplicate the issue so no repair was performed. Fast forward a year, the issue has recently got much worse. It's now beeping and turning on more frequently, including when the dishwasher is on and washing dishes. Additionally, the control panel occasionally acs erratically - turning on all light (and "888" in time display). Of course now, the dishwasher is no longer under warranty. I contacted LG and they suggested performing a "reset" by unplugging the dishwasher, holding down the start button for a few seconds, then plugging it back in. This hasn't resolved the problem. So, looks like a repair will be needed. From what I can see on LG's website, they charge approximately $350 for flat-fee dishwasher repair. Very disappointed I'll be paying $350 to repair a $1,000 dishwasher that I've only had for just over two years. I should have believed the negative reviews I read!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about experiencing issues with your LG Dishwasher (LDTH7972S) model, especially after just over two years of use. We strive to provide high-quality products that exceed our customer's needs and expectations.
It seems like there could be an underlying electrical or control board issue, which might be causing the problems you’ve described. Since the reset didn’t resolve the issue, a service visit is definitely the next step.
We recommend reaching out to LGUSSupport on social media @LGUSSupport, where our team can look into potential options, including any assistance that may be available beyond the warranty.
We want to make sure you're taken care of and that your dishwasher gets the attention it needs to function properly.
We appreciate your patience and are here to help. ^Juvy
- Pros mentioned:Noise level
LG dishwasher purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was seamless. Dishwasher is extremely quiet, works wonderfully. We are very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Noise level
LG - 24" Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The noise is so quiet that you can stand next to it while running and have a normal conversation.
I would recommend this to a friend - Pros mentioned:Third rack
Great choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, can control through an app or do a delayed start, has three racks- excellent dishwasher
I would recommend this to a friend - Pros mentioned:Noise level
LG Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very quiet. Easy to run but utensils in the third rack do not always come clean
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there! We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG. Should you need any assistance with your LG Top Control Smart Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. `Jai.
- Pros mentioned:Cleaning performance
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed just under 1 month ago. To date, it is the best dishwasher I've experienced.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet washing! I love the controls on the topside, and the handle too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
LG Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job cleaning. I love the lights very strong. The inside layout is perfect.
I would recommend this to a friend