Customer Ratings & Reviews
- Model:
- LDTH7972D
- SKU:
- 6511791
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with this dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean dishes and its spacious interior with a convenient third rack. Positive feedback also highlights the ease of use and the helpful interior lighting. While some users noted longer cycle times and expressed concerns about the product's long-term reliability, the majority of reviews focus on the positive aspects of the appliance.
This summary was generated by AI based on customer reviews.
Not the best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works fine, but it doesn’t dry the dishes at all. Even with the dry feature, it barely makes a difference. It can be quite noisy, so we added an extra layer of insulation to reduce the noise level.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Stella. Thank you for sharing your experience with the LDTH7972S dishwasher. We understand the drying performance hasn’t met your expectations. While this model includes Dynamic Heat Dry™ for enhanced drying, performance can vary depending on the rinse aid usage, water temperature, and dish placement. We recommend making sure that rinse aid is always filled, as it plays a crucial role in drying, and selecting the Extra Dry or Night Dry option for improved results.
Regarding the noise, we appreciate your effort in adding insulation. The unit is designed for quiet operation, so if the sound seems unusually loud, it may be worth checking that the dishwasher is level and not in contact with surrounding cabinetry.
Please send us a private message on social media @LGUSSupport so we can provide more tailored support and ensure your dishwasher is performing at its best. We’d love the opportunity to help further.
—Avril
Just what we were looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the bells and whistles, fits perfectly in our counter.
I would recommend this to a friendQuiet powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and powerful enough to clean pans and dishes on 1 hour wash cycle.
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!!! Highly recommend this dishwasher. I bought the open box and saved hundreds of dollars.
I would recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected, but still worth the price.
I would recommend this to a friendLG is top notch.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dishwasher! Highly recommend it to anyone.
I would recommend this to a friendNew lg dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very knowledgeable and the sale went smoothly. The dishwasher looks and works great.
I would recommend this to a friendBeautiful dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, delivery and installation. Love my new dishwasher. Just having trouble connecting to Wi-Fi with my apple phone
I would recommend this to a friendChris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was very good. Installer was pleasant and very helpful
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The dishes are vey dry and very clean. I am impressed.
I would recommend this to a friendmiddle rack is no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleans great but middle rack is awful with weird prongs for holding/arranging dishes. I bot this model for the energy rating but I wish I looked more closely at the configuration of the prongs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Kathleen! Thanks for taking the time to leave your review! We love that you brought this dishwasher (model LDTH7972S) for it's energy rating. We'd be happy to take your feedback regarding the middle rack into account as we look to increase customer satisfaction in our next generation models. We're available on social media should you ever need support. Don't forget to perform the recommended maintenance periodically as stated in your user's manual. ^Chris
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation was done professionally. called in advance to make sure I would be home.
I would recommend this to a friendCustomer since 2015
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing This unit is a life changing It was a great investment!
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Very happy and satisfied. Definitely recommend to everyone looking for a smart dishwasher
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing, so many modes, Star it and see the status of the load from your phone!!
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher Installer was very nice and professional
I would recommend this to a friendVery functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can do so many things with this dishwasher. I can even operate it from my couch.
I would recommend this to a friendLG Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace another LG dishwasher and this is a great appliance, working very well.
I would recommend this to a friendPaid the extra $s for quiet diahwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this dishwasher for the 42 db. I can hear it running from another room. My 39 db Kenmore that I had to replace, I had to put my ear to it to hear it. Figured 3 db wouldn't be significant. Well seems it is.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention, and we apologize that your LG Top Control Tub Dishwasher has not met your expectations! Your review matters to us, and we genuinely value your input. We would like for you to check out our LG Support page to see what is causing the noise: https://shorturl.at/psADY. If you have attempted troubleshooting and need further assistance, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport and include your model and serial numbers of the dishwasher so we can find a solution for you! ~Rita
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher, dries & cleans really well. Highly recommend.
I would recommend this to a friend