Customer Ratings & Reviews
- Model:
- LDTH7972D
- SKU:
- 6511791
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with this dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean dishes and its spacious interior with a convenient third rack. Positive feedback also highlights the ease of use and the helpful interior lighting. While some users noted longer cycle times and expressed concerns about the product's long-term reliability, the majority of reviews focus on the positive aspects of the appliance.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and efficient product. Several different cycle and drying times
I would recommend this to a friendOwner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broak first week. Customer support sucked. Didn't help
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joel. Thank you for sharing your experience with your LG Dishwasher (LDTH7972S) model. We appreciate the details you’ve provided, and understand how important it is for your appliance to work reliably right from the start.
For this model, one helpful step is to check the drain filter and spray arms to ensure they are free of debris or blockages. A clogged filter or obstructed spray arm can sometimes cause the dishwasher to stop functioning properly in its first cycles. Running the Smart Diagnosis feature through the LG ThinQ app can also provide error codes that help identify the issue more quickly. For more help, visit https://www.lg.com/us/support/product/lg-LDTH7972S.ASSESNA. If the unit continues to malfunction after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient. I like the possibility to download other cycles
I would recommend this to a friendLG QuadWash Pro dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher has performed well - no complaints thus far
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there Ken. How's it going. We are happy to hear that you are enjoying your LG QuadWash dishwasher. If you have any questions please do not hesitate to send a private message to Facebook or Twitter. The agents there will more than happy to assist you. Jai.
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick and easy, great job team.
I would recommend this to a friendReplacement Dishwasher (LG)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great choice picking this dishwasher to replace broken one.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whisper quiet dishwasher with wifi connectivity. So far is been great.
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Great quality product they sale ! Thank you Best Buy
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning power. Love the 1 hour cycle! Love this dishwasher!
I would recommend this to a friendJust AWFUL! Do not buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the absolute worst dishwasher I have ever owned. I owned several Kenmore elite dishwasher's and a Maytag, this hung of garbage does not come close to any of my past purchases and cost the absolute most and I had to hand wash my dishes every night! After less than 18 months I am going to buy a Bosch. I pray it's more effective than this pile of tin!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We truly appreciate your feedback on the LG Dishwasher (LDTH7972D) model and understand your concern about experiencing issues with your unit, especially given your past experiences with other brands. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If your dishes aren’t coming out clean, here are a few steps that may help: Ensure proper loading. Avoid blocking spray arms and keep dishes spaced for optimal water flow. Use rinse aid. This helps with drying and prevents residue buildup. Check the water temperature. The best results come from hot water (120°F or higher); running the sink until hot before starting the cycle can help. Select the correct cycle. Heavy or Turbo cycles provide extra cleaning power for tougher loads. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547.
Please send us a private message on social media @LGUSSupport, and we’d be happy to explore possible solutions for you. Your feedback is important to us. ^Juvy
Not what I hoped
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pass on this. It is so much louder than a bosch. If you are used to one of those you will regret this entirely. Then when you get installation through best buy depending on what state you live in they will require a gfci outlet and the person installing who is not an electrician will do this for you for a 200$ charge on the spot you have to agree to if you want to have any dishwasher for your dishes...which then you find out was improperly installed & trips your new dishwasher and could start a fire. Unfortunately, it was a thousand-dollar waste for us. Then you have to fill out a 10 page report on how to recover any money for the inconvenience and then get an actual electrician to fix the mess the "installer" did. GOOD LUCK People you are going to need it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate the time you committed to providing us feedback regarding your LG Dishwasher (LDTH7972S) model. We understand the frustration and the challenges you encountered with the installation and performance of the dishwasher. Please know your experience does not reflect the quality and service we strive to provide our valued customers. We want to help you out fixing this. In the meantime, please visit this link to obtain more
details: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
LG dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy. the installation guys were very good.
I would recommend this to a friendLG DISHWASHER TOP CONTROL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR WORK'S VERY WELL VERY SATISFIED WITH THE PURCHASE.
I would recommend this to a friendExcellent Dishwasher, supreme installation team!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, excellent installation team!
I would recommend this to a friendLots of Options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good if you like all the wiz bang options. I just could not get it to dry as well as I would like. I'm old school, just keep it simple.
I would recommend this to a friendMediocre clean
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Dishes do not clean that well. Soap scum still on dishes even with jet dry
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Doesn't dry dishes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit but won't dry dishes. Want to love it but I just want dry dishes!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Amazing Value - Great unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs solid. Third one I put in . Highly rec’ed
I would recommend this to a friendDishwasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Looks beautiful in my kitchen. Recommend.
I would recommend this to a friendSo returnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't clean the dishes. Poor drying power. I have not had a set of clean dishes on any setting.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thanks for sharing your experience with your LG dishwasher. We understand how important it is for your appliance to deliver reliable cleaning and drying performance, and your feedback helps highlight where expectations may not have been met.
If you'd like to share more details or connect directly, feel free to send us a DM at @LGUSSupport. You can also explore helpful resources on our official site: https://www.lg.com/us/support
We appreciate you taking the time to reach out.-Junel