Customer Ratings & Reviews
- Model:
- LDTH7972D
- SKU:
- 6511791
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.
This summary was generated by AI based on customer reviews.
Best dishwasher ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great dishwasher. Cleans and dries better than our old Bosch. I highly recommend using this. It looks sleek in the kitchen. And she’ll like it too.
I would recommend this to a friendunstable second rack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second rack roll is very weak and unstable. sometimes it got stuck and I can't even close the door
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent quality and ease of installation. Had minir issue with a missing part but had extra at home
I would recommend this to a friendPERFECTION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was installed incredibly quick, looks fantastic & runs so well. all the different washing features, as well as all the fun music options you can choose on cycle end are fun!
I would recommend this to a friendGreat choice!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this dishwasher! Lots of options for spacing dishes and pans with fold-down prongs. Settings stay same unless you want to change them. VERY quiet!!
I would recommend this to a friendBeyond Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Possibly the most frustrating dishwasher I’ve ever owned. The middle rack rarely gets clean, it’s an exception if I don’t have to rewash items. I’ve had to go back to pre washing my dishes before putting in the machine, I did not have to do this with my Bosch & Kitchenaid units. The kicker is the door unlocking during washing, there’s nothing more annoying than opening the dishwasher and realizing it did not complete. The first 2 times I thought it was me, after that I knew it was the machine. There are features I like about this machine but features are useless when the unit cannot perform its primary function.
No, I would not recommend this to a friendSo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A huge upgrade from what we had. What a difference !
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a very nice dishwasher it easy to work it fit nicely in the kitchen
I would recommend this to a friendSparkling clean dishes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a bosh for a few years - this is my first LG - it’s a little bulkier than my last one but the dishes have never been cleaner !
I would recommend this to a friendAvoid this LG Dishwasher!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this dishwasher!! I've only had it for six weeks and had to have it serviced already. The middle drawer was replaced... still doesn't work. It says it can sanitize, but so far the light has never come on. Repairman said it's because the water isn't hot enough from the hot water tank to sanitize. This makes no sense. We bought it for the sanitize feature because we have a new baby in the family and wanted to use that specific feature for baby bottles. Doesn't dry the bottom of coffee cups or bowls, even when using the night dry feature. Makes very loud noise when water enters the washer. Repairman said that's normal. Water gets trapped under the door during washing and doesn't dry. I'm afraid this will cause rusting. I am seriously considering returning it to store. Very disappointed in this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, BrianDC. Thank you for sharing your experience with us. We understand that the LG Dishwasher (LDPH7972S) didn't meet your expectations. We understand your inquiry regarding the sanitization feature, the drying performance, and the noise level. Your feedback is important, and we'd like to assist you further.
Regarding the sanitization feature, the dishwasher typically requires a certain water temperature to activate the sanitize cycle. While the dishwasher does heat water, ensuring your home's hot water supply is adequately heated can contribute to optimal performance. For drying, utilizing rinse aid and selecting the appropriate drying cycles can often improve results.
https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-printproof-stainless-steel/6511787.p?skuId=6511787
Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions and provide further assistance. We appreciate your patience. —Renzo
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is super quiet when running. It is difficult to tell if it is even on.
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new LG dishwasher. It works great. Love the interior and the light when I open it!
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. No longer have to scrap and pre rinse dishes. They can go straight in and come out clean. Very happy.
I would recommend this to a friendLG Wonder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so happy, this LG dishwashers is super. The features, the looks, and the whisper quiet are amazing.
I would recommend this to a friendHappy Camper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't any complaints so far. Seems to get the dishes good and clean.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing! It works really well and it doesn’t take long.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have used a couple of times since installed. Like the features it has. Love the light inside.
I would recommend this to a friendRun away!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pile of crap. 6 uses and now not working. Having your dog lick your dishes clean is a better option.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ryan. Thank you for reaching out, and we understand the importance of having your LG Dishwasher (LDTH7972D) model perform reliably. To help us get your dishwasher back to working order, (1) please try a hard reset by turning off the circuit breaker that powers the unit for at least 60 seconds before turning it back on. This can often clear minor electronic glitches. (2) Additionally, please check for any visible error codes on the display, as these provide specific indicators regarding the unit's status. For more guidance, visit https://www.youtube.com/watch?v=3oZxKpoStHg and https://www.lg.com/us/support/product/lg-LDTH7972D. We’d be glad to take a closer look into what’s happening with your dishwasher. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model number and a brief overview of the issue so our team can assist further. ^Juvy
Ms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing dishwasher and looks so beautiful also
I would recommend this to a friendGreat dishwasher.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher. You don’t need to rinse nothing before putting them in they come out spotless and dry.
I would recommend this to a friend