Customer Ratings & Reviews
- Model:
- LDTH7972D
- SKU:
- 6511791
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.
This summary was generated by AI based on customer reviews.
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient. No complaints thus far .
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy install with youtube video. Wish lg would have standard plugged for a 1300 machine already wired. Must use dry boost for better trying.
I would recommend this to a friendLook elsewhere for a reliable dishwasher!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher in March 2023. A year later the dishwasher would occasionally power on by itself and beep randomly. I had a technician look at it as it was covered by extended warranty as part of my BB membership. Unfortunately the technician wasn't able to duplicate the issue so no repair was performed. Fast forward a year, the issue has recently got much worse. It's now beeping and turning on more frequently, including when the dishwasher is on and washing dishes. Additionally, the control panel occasionally acs erratically - turning on all light (and "888" in time display). Of course now, the dishwasher is no longer under warranty. I contacted LG and they suggested performing a "reset" by unplugging the dishwasher, holding down the start button for a few seconds, then plugging it back in. This hasn't resolved the problem. So, looks like a repair will be needed. From what I can see on LG's website, they charge approximately $350 for flat-fee dishwasher repair. Very disappointed I'll be paying $350 to repair a $1,000 dishwasher that I've only had for just over two years. I should have believed the negative reviews I read!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about experiencing issues with your LG Dishwasher (LDTH7972S) model, especially after just over two years of use. We strive to provide high-quality products that exceed our customer's needs and expectations.
It seems like there could be an underlying electrical or control board issue, which might be causing the problems you’ve described. Since the reset didn’t resolve the issue, a service visit is definitely the next step.
We recommend reaching out to LGUSSupport on social media @LGUSSupport, where our team can look into potential options, including any assistance that may be available beyond the warranty.
We want to make sure you're taken care of and that your dishwasher gets the attention it needs to function properly.
We appreciate your patience and are here to help. ^Juvy
homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the 3rd shelf and the lights and like the different cycles
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet, even if I put my ear to the door I can’t hear it when it is on. Great styling. Many ways to adjust shelves for my needs. Very happy with purchase. Would buy it again.
I would recommend this to a friendTitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floor rep was great in assisting with selection and was friendly
I would recommend this to a friendClean clean and clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so far loving this dishwasher. It has some nice features like a hour wash cycle. It can connect to alexa and tell you when your dishes are done. Now this may seem silly but it also has a light on the control panel for when you need to add rinse aid.
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is nice but the cleaning is not quite what I would like it to be.
I would recommend this to a friendLG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent machine with great cycle option of 1 hr. My only complaint is quality of Drying which is not at its best. No one can beat Bosch when it comes to drying I think.
I would recommend this to a friendCould clean better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great product as it is quiet but I do miss my kenmore as it cleaned better.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your feedback with us. We’re glad to hear that you find the LG LDTH7972S dishwasher to be quiet and efficient. We understand that you miss the cleaning performance of your previous Kenmore unit.
LG Dishwasher - Not cleaning - https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547
To help improve the cleaning performance, we recommend ensuring that the spray arms are free of any blockages and that the dishwasher is loaded properly to allow for optimal water flow. Additionally, using the appropriate detergent and selecting the right wash cycle for your needs can also enhance the cleaning results.
If you have any further questions or need additional assistance, please send us a private message on social media @LGUSSupport. We’re here to help ensure you get the best out of your dishwasher.
Thank you for choosing LG.
—Renzo
LG Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG dishwasher has the features our house needs. Thsnks
I would recommend this to a friendWorks well but louder than expected.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher replaced our old KitchenAid dishwasher and was almost an exact match in styling to the other appliances. I love the LED lights inside and it does a good job of cleaning the dishes. The only negative - and it's a big one - is that it is not even close to the quietness of the KitchenAid despite having a very similar noise rating. Oh well, too late now.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee was amazingly professional, helpful & friendly. The appliance (dishwasher) suggested has been excellent!
I would recommend this to a friendOutstanding dishwasher & timely installation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Dishwasher works much better than our previous one and Best Buy was able to install it within two days, where others said it would take several weeks to schedule. Outstanding customer service helping us pick it out and very professional services installing it!
I would recommend this to a friendwasher not level
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.red light keeps coming on code de failure to level dishwasher install not done correctly
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Lots of options for loading the dishes and wifi connectivity for the tech geeks. I did have to modify the existing holes in the cabinetry to accommodate the new setup, but nothing too out of the ordinary. Highly recommend using the drying agent as well.
I would recommend this to a friendWe like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and works well so far. Doesn't fry plastic completely but is better than out last washer.
I would recommend this to a friendLG Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance and features makes this an easy winner
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is glasses - i can’t figure out how to put ghem in correctly!
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. It does everything I need and is quicker than the Kitchen Aid I replaced it with.
I would recommend this to a friend