Customer Ratings & Reviews
- Model:
- LDTH7972D
- SKU:
- 6511791
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.
This summary was generated by AI based on customer reviews.
Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. The light comes on inside when you open it and makes it so easy to load and unload.
I would recommend this to a friendSo loud !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be doing a good job. The racks are a little bit wonky, misplaced and annoyingly fall down too easily. The most unusual thing is that this is hands down the loudest dishwasher I've had in over 20 years which is strange because it says it's db42 which is the lowest we've ever had.
No, I would not recommend this to a friendAmazing dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. The best feature is the auto wash setting that determines right cycle and having the light inside! It also lets me know when new features are available to download.
I would recommend this to a friendDishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the wf different setting still trying out the different cycles
I would recommend this to a friendLg diswasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really good dishwasher quité im recomend dry dish fast is 100% good
I would recommend this to a friendNice Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dishwasher so far. It has been a nice upgrade from the LG dishwasher I bought in 2017. I didn’t know if I’d like the lights in this one, but I really like them. I also use the 1 hour wash function more than I thought I would.
I would recommend this to a friendGood product but doesn’t dry that well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, the only comments is that it doesn’t dry that well so dishes are always wet even after an overnight wash.
I would recommend this to a friendHorrible dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received this dishwasher and 2 weeks later the 2nd rack broke. Best Buy replaced it. 3 weeks later the same rack broke. We asked them if this is a common issue. Best Buy said no. We called LG about it and they said yes it’s a common issue. LG came out with a better version. Hopefully the issue is fixed. Do not buy this version.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MarciS. Thank you for sharing your experience with us. We understand your inquiry regarding your LG LDPH7972S dishwasher’s second rack breaking repeatedly. To help ensure the rack is installed correctly, please check that the rack wheels are fully seated on the track and that heavy items are evenly distributed to prevent excess stress on one side.
https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-42dba-printproof-stainless-steel/6511787.p?skuId=6511787
Since you’ve already received a revised version of the rack and are still experiencing issues, please send us a private message on social media @LGUSSupport so our team can further look into this and explore additional solutions or service options. We appreciate your patience. —Renzo
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to fully dry everything but overall is a great dishwasher.
I would recommend this to a friendnot installed yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not installed yet due to waiting on sink and countertop asking after countertop and sink are in
I would recommend this to a friendNice little unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice little unit it has advancements that my old one definitely did not have thank you
I would recommend this to a friendA Solid replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the features my old Kenmore Elite dishwasher had and looks nicer, however, I’m not a fan of the new configuration of the racks because they don’t fit the size+spacing of the rack wires that hold my dishes and bowls and may break if they jiggle.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your concerns about the rack configuration on your new LG dishwasher, especially if it does not accommodate the size and spacing of the rack wires as comfortably as your old Kenmore Elite dishwasher did. Your feedback is valuable to us, and we apologize for any inconvenience this may have caused.
We appreciate you sharing your thoughts on the design of the racks, as it helps us identify areas for improvement in our products. If you have any further feedback or need assistance with your dishwasher, please don't hesitate to reach out to us. We strive to provide high-quality products that meet your expectations, and we are here to support you with any concerns you may have. Thank you for choosing LG for your home appliances. ^Cris
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. I have only had it a month and it is working good.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but a louder then expected. The lg app is very nice to use with it.
I would recommend this to a friendRating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, great absolutely love it. Good quality no problem can Internet works like a charm. We are loving our new dishwasher.
No, I would not recommend this to a friendNEW DISHWASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REPLACED MY OLD DISHWASHER WITH THIS ONE AND IT WORKS GREAT. NO PROBLEM AND VERY ENERGY EFFICIRNT
I would recommend this to a friendNot black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two things bother me about this dishwasher. First and foremost, the dish trays are not very well designed to hold bowls. The racks aren’t adjustable enough to accommodate different sizes. The second thing that bothers me, this is probably my fault for buying a “black stainless steel”. It isn’t black, it is gray and doesn’t match my other true black appliances.
No, I would not recommend this to a friendAn Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice, loaded with features and works flawlessly. Highly Recommended.
I would recommend this to a friendVery disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rack finishing on this machine vs the Bosch feels much better; the glide and adjustment mechanisms are more fluid and substantial, but our dishes do not come out clean or dry. They aren't even very dirty and we don't pre-clean them. We also have mostly glass and ceramic and very few plastics. We've dried different liquids, pods, and drying products with little improvement. I should have believed the bad reviews.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Catherine. We appreciate you sharing your experience with the LG Dishwasher (LDPH7972S) model. While we’re glad to hear the rack design met your expectations, we understand your cocnern about the cleaning and drying performance hasn’t lived up to the mark. We really aim to create products that not only meet but exceed what our customers expect.
To help improve things a bit, you might want to try a couple of simple tips: if you haven’t already, go ahead and select the High Temp + Extra Dry option. Also, make sure the water coming into the dishwasher is at least 120°F when you start the cycle. Proper loading is key too—try not to overcrowd it and ensure nothing’s blocking those spray arms or detergent dispenser. And don’t forget about rinse aid; it’s super important for drying, even if you've experimented with different brands—our LG models really depend on it for that condensation drying effect.
If you’d like some visual guidance, check out this video: https://www.youtube.com/watch?v=Pvn4dqZsgDY.
We’re here for you if you need any more help or want to explore service options—just drop us a message on social media @LGUSSupport and include your model number. We really want to make this right for you. ^Juvy
Quality dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good dishwasher, no issues yet but it's still brand new,
I would recommend this to a friend