Customer Ratings & Reviews
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- Model:
- LDTH7972S
- SKU:
- 6509869
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with this dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean dishes and its spacious interior with a convenient third rack. Positive feedback also highlights the ease of use and the helpful interior lighting. While some users noted longer cycle times and expressed concerns about the product's long-term reliability, the majority of reviews focus on the positive aspects of the appliance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is super quiet when running. It is difficult to tell if it is even on.
I would recommend this to a friend - Pros mentioned:Noise level
Great choice!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this dishwasher! Lots of options for spacing dishes and pans with fold-down prongs. Settings stay same unless you want to change them. VERY quiet!!
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the one hr cycle! Very quiet. Love it!
I would recommend this to a friend LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher stainless steel look so nice my house. I have refrigerator and stove stainless steel and I want all the same
I would recommend this to a friend- Pros mentioned:Interior lighting
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have used a couple of times since installed. Like the features it has. Love the light inside.
I would recommend this to a friend - Pros mentioned:Noise level
LG dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet you wouldn't even know it's there. Looks great in our kitchen.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Happy Camper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't any complaints so far. Seems to get the dishes good and clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Wish I chose differently, but keeping it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom tray had to be replaced. Wheels kept falling off. Hard to load and unload bottom, as tray doesn’t stay in place. Doesn’t dry like I’m used to. My other dishwasher, dishes were dry and hot to touch
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful dishwasher. My wine glasses come out spotless. Very roomy inside and love the silverware rack on the very top.
I would recommend this to a friend New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month old and we are happy with the unit. It replaced an old unit and has made a big difference.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. No longer have to scrap and pre rinse dishes. They can go straight in and come out clean. Very happy.
I would recommend this to a friend Only a year and half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This started off as a great dishwasher. It was doing great for about a year and a half. The control panel has already gone out. Very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Deanna. We appreciate you sharing your feedback on the LG Dishwasher (LDTH7972D) model. We understand how important it is for a high-end dishwasher to provide long-term reliability. We strive to provide high-quality products that exceed our customer's needs and expectations.
If the control panel isn't responding, try a quick power reset by turning off the unit, unplugging it, or flipping the circuit breaker. Wait 60 seconds, then restore power. If it still doesn't work, there may be an issue with the PCB or UI board that needs service. For assistance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-a-dishwasher-button-that-wont-respond--20152430214588. We're here to help you, even beyond the warranty period.
Feel free to message us on social media @LGUSSupport for further assistance with your unit. We're here for you. ^Juvy
- Pros mentioned:Noise level
LG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! This washer has several options and is pretty quiet. It entertains my dog too.
I would recommend this to a friend Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. This was installed, worked 9 whole days, and now has flashing error codes that both Best Buy and LG are having me troubleshoot. What is the point of buying a new dishwasher if I have to take the thing apart to make it work. I am irrate. Don't buy this dishwasher, anything from LG as their customer service is a joke, and Best Buy's window for returning this item has already closed. I have a $1500 dishwasher that doesn't work less than two weeks after installation. Stay away.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience. We understand how important it is for your new LG Dishwasher (LDTH7972S) model to operate smoothly, and we’re here to help get things back on track. Flashing error codes can often be resolved with a few simple steps. If you're seeing an error like LE, OE, or IE, try powering off the unit at the circuit breaker for about 60 seconds, then turning it back on. This can reset the system and clear temporary issues. You can also find detailed troubleshooting here: https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. If the issue persists or you'd like us to take a closer look, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to assist you. ^Juvy
- Pros mentioned:Ease of use
Great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher. It runs great and is quiet and super easy to install
I would recommend this to a friend - Pros mentioned:Cleaning performance
Amazed at how it takes off crusted on food
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellt drying with the stam. Takes off crusted food. Loved the idea if a light inside
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing! It works really well and it doesn’t take long.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
- Pros mentioned:Noise level
Great investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with purchase. The LG is very quiet and I love the 1 hr setting option.
I would recommend this to a friend - Pros mentioned:Noise level
Very happy with LG!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this about 1 month, and so far, we are very pleased with it. Extremely quiet, and looks great, too.
I would recommend this to a friend LG and Best Buy. I'm a Happy Girl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third LG appliance from Best Buy. I truly have nothing but good things to say from the buying, ordering and delivery and installation it has been great. Everything worked seamlessly. Installation and removal of old appliance was completed in a careful and timely manner. Their subcontractors that deliver and install are efficient and professional. I love the LG ThinQ line. I have a vertical freezer being delivered in about 2 weeks. Can"t wait.
I would recommend this to a friend