Customer Ratings & Reviews
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- Model:
- LDTH7972S
- SKU:
- 6509869
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack and interior lighting. While some customers have experienced issues with the cycle time and the product arriving with damage, the dishwasher is generally well-received for its ease of use and spacious interior.
This summary was generated by AI based on customer reviews.
Customer since 2015
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing This unit is a life changing It was a great investment!
I would recommend this to a friendLG Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace another LG dishwasher and this is a great appliance, working very well.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher Installer was very nice and professional
I would recommend this to a friendPaid the extra $s for quiet diahwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this dishwasher for the 42 db. I can hear it running from another room. My 39 db Kenmore that I had to replace, I had to put my ear to it to hear it. Figured 3 db wouldn't be significant. Well seems it is.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention, and we apologize that your LG Top Control Tub Dishwasher has not met your expectations! Your review matters to us, and we genuinely value your input. We would like for you to check out our LG Support page to see what is causing the noise: https://shorturl.at/psADY. If you have attempted troubleshooting and need further assistance, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport and include your model and serial numbers of the dishwasher so we can find a solution for you! ~Rita
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher, dries & cleans really well. Highly recommend.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and efficient product. Several different cycle and drying times
I would recommend this to a friendLG QuadWash Pro dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher has performed well - no complaints thus far
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there Ken. How's it going. We are happy to hear that you are enjoying your LG QuadWash dishwasher. If you have any questions please do not hesitate to send a private message to Facebook or Twitter. The agents there will more than happy to assist you. Jai.
Excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient. I like the possibility to download other cycles
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whisper quiet dishwasher with wifi connectivity. So far is been great.
I would recommend this to a friendReplacement Dishwasher (LG)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great choice picking this dishwasher to replace broken one.
I would recommend this to a friendExcellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick and easy, great job team.
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Great quality product they sale ! Thank you Best Buy
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning power. Love the 1 hour cycle! Love this dishwasher!
I would recommend this to a friendLG DISHWASHER TOP CONTROL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR WORK'S VERY WELL VERY SATISFIED WITH THE PURCHASE.
I would recommend this to a friendLG dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy. the installation guys were very good.
I would recommend this to a friendExcellent Dishwasher, supreme installation team!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, excellent installation team!
I would recommend this to a friendNot what I hoped
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pass on this. It is so much louder than a bosch. If you are used to one of those you will regret this entirely. Then when you get installation through best buy depending on what state you live in they will require a gfci outlet and the person installing who is not an electrician will do this for you for a 200$ charge on the spot you have to agree to if you want to have any dishwasher for your dishes...which then you find out was improperly installed & trips your new dishwasher and could start a fire. Unfortunately, it was a thousand-dollar waste for us. Then you have to fill out a 10 page report on how to recover any money for the inconvenience and then get an actual electrician to fix the mess the "installer" did. GOOD LUCK People you are going to need it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate the time you committed to providing us feedback regarding your LG Dishwasher (LDTH7972S) model. We understand the frustration and the challenges you encountered with the installation and performance of the dishwasher. Please know your experience does not reflect the quality and service we strive to provide our valued customers. We want to help you out fixing this. In the meantime, please visit this link to obtain more
details: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Pros mentioned:Cleaning performance
Doesn't dry dishes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit but won't dry dishes. Want to love it but I just want dry dishes!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Lots of Options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good if you like all the wiz bang options. I just could not get it to dry as well as I would like. I'm old school, just keep it simple.
I would recommend this to a friendAmazing Value - Great unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs solid. Third one I put in . Highly rec’ed
I would recommend this to a friend