Customer Ratings & Reviews
- Model:
- LDPS6762S
- SKU:
- 6509864
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the dishwasher's quiet operation, excellent cleaning ability, and the convenient third rack. Many appreciate its spacious interior and ease of installation. While some users noted longer than expected cycle times, the overwhelmingly positive feedback points to a highly-rated appliance. A few isolated reports mentioned odor issues and occasional reliability concerns.
This summary was generated by AI based on customer reviews.
Not pleased with dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher does not clean dishes. We have called LG and tried each step they have suggested and still dishes have to be run through a cycle 2 and 3 times. Cannot use the third or top rack at all, as nothing placed on that top rack does not get clean.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Dishwasher (LDPS6762S) model. We understand the frustration and inconvenience caused by the cleaning performance of your unit. This is certainly not the level of quality and performance we aim to deliver. We wanna help you out fixing this issue promptly, please visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Installation scheduled for Jan 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation have not yet taken place.
No, I would not recommend this to a friendWashing them by hand would be better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! If I wasn’t desperate for a dishwasher I would’ve returned it. The parts are made so poorly and the sliding gliders fall off the track easily. The prongs to support the dishes fold easily and don’t support simple cups. There’s no room on the top shelf for my cups as there is a useless top tray that doesn’t fit anything useful. It’s loud and my stuff doesn’t get clean because they get knocked down by the useless prongs. Run don’t walk away from this dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nicole. Thank you for taking the time to review the LG Dishwasher (LDPS6762S) model. We understand how disappointing it can be when a dishwasher doesn't meet your expectations, especially when it affects the functionality and convenience of your daily chores. We strive to provide high-quality products exceeding our customers' needs and expectations. Regarding the loud issue, while LG dishwashers are designed to operate quietly, different noises can occur periodically while the unit operates. While some noises can be concerning, most are considered part of normal operation. Please visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351#. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
VERY dissatisfied with customer service !!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even want to give it a one star!!!! Just installed yesterday by plumber keeps reading AE and won’t shut off was told by plumber it is defective and should be replaced!!!!!!! LG customer service rep told me to shut off water supply and turn off circuit breaker, I am a 70 yr old with head injury and do not know where or how to do it. I paid plumber $410. to install and would have to pay for an emergency call for $125.00 for him to come back. LG said will replace but can’t get anyone out here for 10 days so will be running for 10 days how’s that for customer service . Seriously think twice before you buy anything from Best Buy!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Dishwasher (LDPS6762S) model. We regret to hear about the inconvenience and frustration you have encountered with the product and our customer service, as well as the delay in scheduling a service appointment. Our team is working diligently to address this issue promptly and provide you with a resolution. We will work closely with you and our service team to ensure the defective unit is replaced and the necessary repairs are made as soon as possible. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Loud and terribly engineered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is terrible. Don’t let the quite rating fool you. This dishwasher is so loud we often times have to turn our TV up while it’s running. It pushes water through the hoses so loudly that it sounds like a jet plane is taking off. This thing is so poorly designed it’s laughable. The racks are terrible. They have it so the small tong pieces fold down so you can put bigger dishes/bowls in it but they fall down all the time so if you just put a plate or cup in the dishwasher the whole rack falls down. Way over engineered. We run our dishwasher 5 days a week with a large family and I’m sad I am stuck with this price of junk for the next 5+ years until it breaks. I’d stay away from LG as a brand all together.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Craig. Thank you for sharing your experience with us. We understand that the LG Dishwasher (LDPS6762S) model, has not met your expectations and that you’re encountering some issues. We strive to provide high-quality products that exceed our customer's needs. To address the noise level, it may be helpful to check if the dishwasher's spray arms are properly aligned and not obstructed. Sometimes, adjusting the placement of dishes can also reduce operational noise. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. Regarding the racks, ensure that they are correctly seated in their tracks. If the racks are not functioning as intended, they might need adjustment or realignment. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions and offer additional assistance. ^Juvy
Open box return was leaky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box returned item. I was assured it had been tested and everything was in order. This was not accurate. I'm sure it had been tested to ensure it turned on but it was not actually connected to a water line to check for leaks. When I installed it at home, I realized it leaked and that is probably why it had been returned. Best Buy return policy is great and I did receive a full refund but this experience has definitely deterred me from buying any further open box appliances going forward.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your open-box returned item, the LG Dishwasher (LDPS6762S) model. We understand it was worrying to find a leak after installing it, especially after being told everything was fine. We aim to offer good products and excellent service that make our customers satisfied and happy. We're glad that Best Buy gave you a full refund. If you need help in the future, please reach out to us on social media @LGUSSupport. We hope to regain your trust in our products and services. ^Juvy
- Cons mentioned:Reliability
LG Dishwasher Broke again.....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is DOWN yet again for the third time since we bought it less than a year ago. We cannot get anyone to call us back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly sorry to hear about the recurring issues you've encountered with your LG Dishwasher (LDPS6762S) model. Your experience is important to us, and we sincerely appreciate you taking the time to share your concerns.
We understand the frustration caused by the repeated breakdowns and the challenges in reaching out for assistance. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If you need further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, so that we can provide the necessary assistance to rectify the situation. We hope to have the opportunity to regain your trust in our products and services. ^Juvy
good for 6 months.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont bother folks. 6 months in the machine is making a hammering sound. Followed the troubleshooting, still making the sound. Tried to get warranty service. Got a rude run around and pretty much had to plea for service, told that I will be charged for service if it isn't related to a defect and hung up on. OK well I had just ordered the same dishwasher for another part of my house just before this started Cancelling that order. Too many other options than to deal with this again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sergio. Thank you for sharing your experience with the LG Dishwasher (LDPS6762D) model. We understand your concern about dealing with a persistent issue and encounter difficulties with warranty service. We aim to offer top-notch products and exceptional services to ensure a smooth and seamless experience. We recommend documenting your interactions for better clarity in future communications. If you haven’t done so already, contacting our support team directly can sometimes yield quicker results.
If you need further assistance or have any questions, please feel free to reach out. You can send us a private message on social media @LGUSSupport, and our team will be glad to help. Your satisfaction is important to us, and we appreciate your patience. ^Juvy
Not that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, doesn't clean well. Replaces a similar LG dishwasher that burnt out after 3 years. Had it 2 weeks, already not cleaning well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely regret any inconvenience you may have encountered with the LG 24" Top Control Smart Built-In Dishwasher. We understand the disappointment that comes with a product not meeting your expectations, especially after already having a negative experience. Our goal is to always provide top-notch products, and we apologize that this dishwasher is not functioning as well as it should. We are eager to assist you further and resolve your concerns. Please contact us privately on Facebook or Twitter at @LGUSSupport. We are committed to finding a solution and greatly appreciate your cooperation. ^Sam
Would not dry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this is probably not true for other LG dishwashers but this one would not dry the dishes at all. After a cycle water would be dripping everywhere. I even had Extra Dry selected. We called and had this one picked up and replaced with a Bosch which actually works quite nicely. I can’t add a photo of it because it’s already gone.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steve. Thank you for sharing your feedback on the LG Dishwasher (LDPS6762S) model. We understand how disappointing this must have been, and we appreciate your patience as we arranged for a replacement. It's great to hear that the Bosch dishwasher is performing well for you. Your input is incredibly valuable to us, and we will use it to improve our products and services. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
- Cons mentioned:Odor
I would not tell anyone to buy this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not dry well does not wash well and stinks every time you open the door on it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for your review, However, We see you've given us only a 1 star review rating. We recognize that issues with your LG Dishwasher can be quite inconvenient. We've come to alleviate your concerns, and provide you some solutions that will hopefully change our 1 to a 5 rating. Meanwhile, Please inspect the unit to ensure that there is no food or debris caught in any narrow spaces or at the bottom. Next, Use citric acid powder or vinegar instead use around 3 table spoons of citric acid in measured compartment and run auto cycle. Pour approximately 7-10 oz of vinegar into a shallow bowl and place in the upper rack of the dishwasher.(Note: Do not pour vinegar directly into the base) run auto cycle and do not use detergent. Last tip: Use a rinse aid to get dishes completely dry. Also, check to see if you have hard water. Quick way to check. Fill the bottle about one-third with water straight from your tap, add a few drops of pure liquid soap and shake vigorously for about 15 seconds. Next, set the bottle down and observe the solution. If there are no fluffy bubbles in the water or it appears cloudy and/or milky, your water is hard. Hope this helps. Please contact us should the issue become more troublesome and needs further attention. We can be reached at 800-243-0000 or our feedback site lg.com/us/support/feedback. ~Tanisha
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this dishwasher. It didn’t get my dishes dry. I had to exchange for a different one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donna. Thank you for sharing your experience with the LG Dishwasher (LDPS6762D) model. We appreciate your feedback and understand your concern about a dishwasher doesn’t perform as expected, especially when it comes to drying dishes. For future reference, ensuring that the rinse aid is filled can often improve drying performance. Additionally, using a high-heat dry option, if available, can also help.
If you have any specific concerns about your new unit or need assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your patience and hope your next dishwasher meets all your expectations. ^Juvy
Crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but headaches… AE error every 3 months and the customer support is a headache. They just stink
No, I would not recommend this to a friendinstall bad, no one takes responsibility
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the dishwasher, BUT the install people forgot to put the kick plate in, didn't notice it until after we moved in. best buy blew it off to install, LG said I can buy one. does anyone stand by their product? brought 6 appliances from LG, how much is a kick plate?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lisa. Thank you for sharing your experience with the LG Dishwasher (LDPS6762S) model. We're sorry to hear about the installation oversight and the subsequent challenges you've faced. We strive to provide excellent service and ensure that our customers have a seamless and hassle-free experience. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. Your satisfaction is our priority, and we are committed to ensuring that you receive the support you deserve. ^Juvy
Wet dishes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT DRY DISHES. DISAPPOINTED. I called LG and they said that because it dry with condensation, then it will NOT dry like a regular dishwasher. So besides you having to dry the dishes, you also need to dry the machine. Not so helpful.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you're feeling disappointed with your LG dishwasher. I understand that it's not meeting your expectations.
First and foremost, I want to acknowledge that you're right. Our dishwasher doesn't completely dry dishes like a traditional one would. However, I want to clarify that the condensation process is a normal and necessary part of our drying cycle.
That being said, I understand that this may not be the most convenient or user-friendly experience for you. And I apologize for the additional step of having to dry the machine itself. It's not something we should be asking our customers to do. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Noisy motor in 3 weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it 3 weeks back and within a week it startes making loud noise buzzing noise, got it checked by geek squad they said its an motor issue. I just asked it to be returned and ordered a new one which differnt maker. Very annoying and time wasted on this when you pay almost 1000 for a dishwasher. This is my 1st LG experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there! We believe in providing you with a quality product, so when we read that your LG - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash Pro and 44dba was not up to par, we became concerned. This is not what we want for you. So, we would love the opportunity to rectify this and look deeper into what the cause could be. Please contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ~Rita
Does its job but noisy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisier than previous LG dishwasher though rated at a lower dB level. Does its job--washes dishes. Very disappointed with both BestBuy and LG. Cannot use cycle options easily since it has been installed very high.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Dishwasher (LDPS6762S) model. We're sorry to hear about the noise and installation issues you've experienced with your unit. We aim to provide good products and excellent service to ensure a smooth and seamless experience. In the meantime, please visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351#. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
AWFUL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. It is super loud and cleans horribly. Compared to my previous Bosch 300, this is an awful dishwasher. Please, just get a Bosch.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback on the LG Dishwasher (LDPS6762D) model. We understand how important it is to have reliable appliances that function properly. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, Ensure the dishwasher is properly loaded. Utensils from the rack can hit the spray nozzles or other dishes while a cycle runs. Moving dishes around in the racks so they are secure can prevent this. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good dishwasher - had to replace two of them within a week: first was some level indicator flashing up and installers failed to fix it, second was leaking from day one, replaced with another LG model and works fine
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh Wow! First and foremost, we want to express our gratitude for being such a devoted and patient customer. We're doing everything we can to maintain our customers' trust by providing them with products and services they value. If you have any further problems, please contact us at 800-243-0000. We're here to make things right as soon as possible. I'm delighted that you now have a functional appliance. ~Tanisha
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 appointments for delivery and install. We cancelled our order. It is the poorest service I have ever received from a company
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I apologize for the inconvenience and frustration you experienced with the delivery and installation of your order. We understand how disappointing it must have been to have to cancel after multiple appointments. Your feedback is valuable to us and we will work to improve our service to ensure smooth and efficient delivery experiences in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris