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Customer Ratings & Reviews

$1,699.99
Save $500
Comp. Value: $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, size, and design of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate the ample internal space, quiet operation, and effective ice maker. The temperature control and lighting are also well-received. However, some customers have noted that the door seal can be quite tight, making the door difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,519 reviews
  • Rated 5 out of 5 stars

    LG SS fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It's absolutely beautiful and spacious on the inside. The staff at the Best buy in Schaumburg was awesome! They wasted no time setting up my delivery, educated me on my new purchased, and let me know that they would be there to help if I had any issues with delivery or my new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much room there is, along with plenty of shelving. This refrigerator fit perfectly in our space and we could t be happier! Best Buy delivery was prompt, efficient and professional. Great customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product would like to see door shelves a little diffrent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As happy as I expected to be ,the fridge works great with useful compartments!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ton of space.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive. I went from an old 20 cu ft top freezer style to this behemoth. I wanted one of the fully smart ones but I was short about an inch on both sides. But rest assured, this is big for a 33" wide refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance! Everything we needed. No complaints for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It has a lot of space. I previously had one with ice and water on the door that caused problems. This has solved the problem. Freezer on the bottom is great as most of the time i am going into the top area. No bending to find items. Bottom freezer is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new fridge. It is spacious, the bottom drawer slides out great and the outside is so easy to clean. I especially love the notification if the door is left open to long, it really comes in handy when you have small children who sometimes tend to forget to shut the door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We Love this Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it: 1) We get 25% more storage for the same footprint (25.5 vs 20 CuFt); 2) Extremely efficient (2.6 amp, I believe), double (or more ) the efficiency of other models due to newer compressor technology; 3) Very quiet! 4) Temperatures in both compartments, excellent stability

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value for $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, relatively quiet. Nothing fancy but needed to replace a 22 year old failing refrigerator. Build quality if all units now is lower than older refrigerators. Pick one that you can afford to replace more frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome fridge next to a wall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge because my house has the fridge next to a wall and I couldn't get one with French doors. This is a great, spacious fridge that's perfect for my use case. Very happy 2 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything stays at temperature. The actual temperature is displayed. Space is flexible fir storing and being able to see all that us in the fridge and freezer. Door can handle larger items and has a wee shelf for tiny bottles. It was a bit overpriced, but everything seems to be right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with new fridge. Ice maker is great so far, and unit capacity is much larger while having similar footprint to previous 17.5 cu ft Samsung. Love the visibility of all items inside. I do wish installers would have removed all of the saran wrap covering all components, but minor issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing. The water line hook up was not. My previous fridge did not have issues with the water line, but the morning after installation, I had water on the floor in front of the fridge. I turned off the ice maker and thought all was well. The following morning, water flooded my kitchen into the dining room, soaking the carpet. “Technicians” cam a week later and claimed my water line was bent and the connection was leaking at the fridge. I didn’t argue with them because I knew it would get me nowhere. So now I can’t use my ice maker and I won’t buy my new dishwasher and range from Best Buy.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing the love with our LG refrigerators and we want to thank you for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate your patience and understanding in regards to the issues that you’ve encountered, if you have other concerns please don’t hesitate to reach us at our customer service line 800) 243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport. ^Tanisha LG

  • Rated 5 out of 5 stars

    Nice and new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaces our 10 year old LG that suddenly decided not to refrigerate. No issues with installation and overall functions. Better interior layout than our older machine. It does make a few new noises that the old unit didn't, but I don't live in the kitchen so it doesn't affect my daily life much at all.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Clean and bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Great ice maker. Holds a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very quiet and runs efficiently.I like the space for the big items on the inside of the refrigerator door.I also.love the glass shelves and the pull out drawers for the meats and cheese.I like the bottom drawer freezer also.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is space and then there is usable space. This refridgerator has usable space. The door offers long shelves. The body offers shelves at good heights (passes the bottle ketchup test) that can easily fit a 22 lb turkey. The ice maker sends out a steady stream of ice. It is thinner then other same size units

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge nothing too fancy. Shiny. Idk cold? What

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Pretty nice, huge... but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, huge amount of space. Beautiful look. But, it is not fingerprint resistant really. Also, the door handle can be difficult to pull at times. It seems like the vacuum suction of the door is pretty strong, like an old school metal refridgerator. Its not a problem now, but it would not be the best fridge for someone who is frail or weakened in any way.

    I would recommend this to a friend