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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1512 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,512 reviews
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Big fridge for smaller spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big fridge that fits in a 33 wide space. Very good quality. Little noise.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this refrigerator! The design is simple and suits our needs. It is large with enough compartments to make organizing easy. Ice maker works well. All around good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great overall, quiet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love most of the things about this fridge. It's quiet-that's a major plus for me. I'm was super happy about the freezer until I realized that storing frozen pizzas vertically catches the top tray and you have to force the whole thing open and shut. I don't love that the shelves go all the way across so you can't really customize it for large and small items on the same level. Also the door sections are only sort of adjustable. I do like the look of the clear shelving and I love the large snack tray at the bottom of the fridge. I love that the fridge is on top, that's the real reason I went with this one. What I really can't believe is that it has the same cubic footage of my old 36 inch wide monster. I can't figure out how it is so big but only 33 inches wide.... Overall, a good fridge. Not great, but not bad either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent including size, design, price, and finish and perfect size for a big family also alert you when the doors have been left open

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge capacity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and quiet. Would like to have had a closed butter drawer, and door storage trays are very wide but large capacity. Not sure how fast/much ice it makes but ice is clean and tray is huge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. We bought this to replace a whirpool that broke down after 9 years. I loke the bottom freezer and the wide upper fridge wich accommodates alot of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this product. It is just enough space for a single family. Plus, when shopping at Best Buy, there us a large selection and the employees are friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, losts of space and easy to clean. I would say it was worth what we spent on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty cool. Definitely in shape because it’s been running since I’ve gotten it. The ice cube tray is a good size so you can grab ice easily and the cubes aren’t actually cubes, but cylinders with holes in the middle, which I prefer. The alarm helps my roommates remember to close the door, so the food stays fresher longer. I really like that this fridge is on Energy Star’s list of fridges that use the least amount of energy compared to other models with similar features, which is why I bought it. The freezer is deep and has a divider on the bottom making it easier to find frozen foods. I’ve had no problems with it for the past month of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Another Great LG Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is exactly what we were looking for, size, configuration and appearance. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg bottom freezer frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had best LG frig & interest free financing, we were looking for. More than pleased with delivery, services & product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Oh fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quiet, lots of space. Only issue someone may have is the shelves are full length so kit adjustable. I am fine yet others like split shelves. Ditto for door shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LOVED IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, it's so big and spacious! Alerts you if the fridge is opened for too long.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great ref!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freezer. Sleek design with lots of capacity and not expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the fridge for a month or so but it’s been great. Looks fantastic in our kitchen and keeps food fresh with plenty of shelves and drawers for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout for our food storage needs. It wipes down easily and no fingerprints. We keep a couple bag salads, veggies and fruit in the crisper drawers and they stay fresh for over a week. The main shelves are well positioned for stacking our Pyrex and we usually have 6 or 7 of those large glass dishes in there with plenty of extra space. The freezer section makes nice size ice cubes that don't all freeze together like our last LG. It also has a subtle chime if the door is left open for about 1 minutes. Overall, we love it after a couple months.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Disappointing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed in the quality of my LG Fridge & Stove. The configuration of the fridge interior is NOT OPTIMAL at all ... SHELVES - First thing that shocked me is the shelves are not even glass, they are plastic! They don't even have a support or bracket down the center, so they bend under the weight of anything remotely heavy such as a casserole dish etc... I feel it's just a matter of time before they snap or crack. Also, the 2 main shelves cannot hold anything taller than 10 inches, so if you're a soda drinker, you won't be fitting any 2 litter bottles. DRAWERS - I can't even use the bottom draw it's so shallow. It barely has a 3 clearance. Maybe good for flat items only, but even then you can't stack them or the drawer won't open. The other 2 drawers are fine, albeit cramped, but 2 drawers are not enough.... DOOR - Shelves on the door are just as compact, not really allowing for anything too tall. They have dividers, which would be great except they have a lip on the bottom which sucks up about 1 inch of storage space on each side! Another oddity...at the bottom of door interior, there is this very odd long, but shallow pocket. I'm not quite sure what it's for or what might fit in it. It's about 26" in width, but only 1 3/4 inch in depth. FREEZER is okay....Ice tray takes up 50% of the top drawer which is excessive. A bin 1/2 the size would have been sufficient, allowing for added storage space for more important items, like meat! NOISE - when the motor kicks on, which is frequently, it sounds like there's a car running in my kitchen. When I called customer service about it, they wanted to send out a technician to repair it. I thought "Do I want a fridge that already needs a repair within less than 2 weeks of use??". It's a good looking fridge, can't complain about that. But it only offers right-to-left opening door.... if you need it to open right-to-left, Best Buy will charge you $50 to flip it. My biggest worry at this point is that the quality of the interior is not going to be able to withstand the test of time. By the feel of the plastic, I'll be lucky if it lasts a year without breakage somewhere :((

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Nicole fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge very spaceous. Very convenient has a lot of atorase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    I love this LG fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about the bottom freezer at first, but I really like it now. The food in the fridge is at eye level so you can easily get out what you need. The ice maker works great and makes ice quick if you need it for a party or something. I like the beep alarm that goes off if you leave the door open too long. Freezer is roomy and easy to get stuff out. I like that the freezer has a bright light. This fridge seems very well made out of good material. The only thing I don't like is that the on off switch for the ice maker is very awkward to reach. Other than that, its a great product at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level

    Rated 5 out of 5 stars

    Nice Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Fridge for my needs. Plenty of easily accessible refrigerator space and a good amount of freezer space below. Also, importantly, it operates fairly quietly, unlike my last unit.

    I would recommend this to a friend
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