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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,933 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Double freezer is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Bright. Great ice. The only wishlist item I would like is a second ice maker in the freezer but so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Adequate storage for large family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the overall performance has been good. Had a problem with getting crushed ice. Does not have a light for the water/ice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 27.8 4 Door Frence Door Smart Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator-plenty of room in the freezer and refrigerator. Ice maker and water dispenser work smoothly and the best part is that it is printproof stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about the reviews, particularly regarding the ice maker. After a month owning and using this fridge, we are very happy with every component. Ice is fine and while the container is on the smallish side, it seems to make it fast enough for me not to have lacked any ice at any time during this time. I also like the music the fridge plays when you leave the door open for an extended period of time. Very useful! I usually not give 5 stars, but given that my expectations were so low, and considering what I paid for this one, can say that I am really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart cooling system keeps everything fresh and the ice and water dispenser is big enough even for my tallest water bottle. Plus, it's super quiet. I also like that I can use LG's app for control and troubleshooting. It might be a bit pricier than other models, but you're getting a ton for your money. This fridge is a win in my book! 5/5 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying LG=wise move, Buying from Best Buy=great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully made, with attention to reality for all the variety of foods needing refrigeration and freezing--built so all is easily put away and easy to take in and out. It works very well, and we are very pleased. It's easy to organize and to keep clean. The crew of Best Buy people were all their usual reliable, knowledgable, and did their jobs most excellently---from sales to purchase to delivery to removal of the older broken down fridge and then the installation of the new fridge---every person was so pleasant and helpful and, once again, a great Best Buy experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. Just hoping it continues to do so. The last frig we purcjased from best buy with a warranty stopped working after 3 months. We had to do a return since geek squad couldnt fix it. Plus we had to spend more money to purxhase this one. I was not happy. Plus new fridge arrived damaged. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Spacious, easy to see everything in it, and runs very quietly.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Best frig we ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 10 year old GE refrigerator, which had serious ice maker issues as well as limited freezer volume. The LG seems to be much better in all areas. It is best to keep the doors closed as the ice bin is in the lower temperature refrigerator door and can melt together. So, if you have a need to keep the doors open such as after a big shopping trip while you load things in, I suggest dumping the small ice bin ice and starting over. Note that you can store ice in the freezer drawer, anyway, as the small ice bin is only meant for casual use. This is not a problem, overall, as there is an audible alert when you leave the door(s) open too long. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ,very nice inside and outside finishing . I love the the 2 layer of freezer so organize. I will buy again in my other future house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the icemaker in the door , don't like some of the shelves , the wide drawer on the bottom is too shallow to put anything in and there's no separate compartment for milk, etc. with temp. control

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator!!! Works great lots of room and the two separate Freezer doors are very convenient!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    LG 4 Door Fridge - Reconsider at another retailer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short - if you are looking for a new fridge reconsider LG for Samsung. If you are looking at Best Buy for a fridge (or any appliance), reconsider any other appliance retailer. If you want more details, read on. LG has long been synonymous with great products. Our home is filled with all LG appliances. We replaced our LG fridge with this new LG refrigerator. Although we got a great deal- partially from Best Buy because of delivery and availability issues - the fridge is nice but seriously underwhelming for the price. The ice maker is small and takes forever to fill up. Freezer drawers close on you when you are trying to get something else. Water leaks from the back - 1 week in we had to file a warranty claim (this is the second new fridge that did this - this fridge was the replacement from Best Buy because the first one was doing the same thing). LGs customer service was rude and wanted to argue about the water leak. Best Buy’s stand: not our problem anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Lots of room and the freezer is also spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    LG REFRIGERATOR BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying, delivery and installation is a smooth ride with Best Buy. Refrigerator works well so far. No complains. It has a pet good storage capacity. Freezer split helps with storing meat in a separate zone.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Replaced Samsung with this of model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace similar 4 door Samsung. Man difference is the middle drawer between the freezer and fridge section. Hi his middle drawer is connected to the freezer so it acts as more freezer space rather than as extra fridge space. Our Samsung had many problems and the repair people who came out said that Samsung is known for needing many repairs. Let’s see how LG works out.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge over all, lots of space, the only two things I can say: first, the bottom large shelf above the deli drawer is not sturdy! Second, I just got an issue with the water filter where I’m getting drops of a powder from that area so I got Geek to inspect it and they couldn’t figure what is it, they suggested to change the water system and see if this resolve the issue!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Surprised by how Great it is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Storage capacity that is easily reached. All shelves and compartments are structurally sound. The design is beautiful and very attractive. I was concerned because my previous refrigerator had more cubic feet of storage, but this was so well designed that I was able to store my food easily and conveniently.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space, love the outside availability to water and ice. Great deal especially with children!!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hey Redd. Thanks so much for your awesome feedback on your LG fridge! With its roomy 28 cu. ft. capacity, you can stash all your favorite goodies with ease. The handy water and ice dispenser makes life so much simpler, and the fingerprint-resistant finish? Total game-changer for quick cleanups, especially with kids in the mix! For more feedback or questions, private message us on social media @LGUSSupport​. Enjoy every moment with it! ^David #LifeisGood LG

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG refrigerador

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good around refrigerator!! Super quite !! Working perfect !!

    I would recommend this to a friend