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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,939 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and working great so far. Easy to use but he features and spacious

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG ThinQ App worthless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridg working fine.... took16 hrs before making ice, water does not enter tray immediatly, must reach 19 degrees according to a video. Wifi set up is flaky had to unplug/plug fridge to get working, its pretty worthless LG thinQ is crap, maybe there is a better app avail. The displayed temperatures , I believe are the SET values not the real values, All I can get from thin Q is ON and SET TEMPS........

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 5 out of 5 stars

    wonderful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, 27,4 cubic feet gives you so much more room and visibility into the refrigerator. The extra draw makes finding such a difference. The built in ice maker does not take up extra room, very good design. Best of all, the delivery and install went flawless, working with professionals does make a difference. Needless to say we are very satisfied with the purchase and delivery of this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size fridge for a large family!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nicely sized and not have a bunch of useless areas that are never quite big enough to fit stuff. I love the split freezer drawers! The ice comes out in the mini size and I adore that. I’m not sure if ice come into bottom of freezer or just on the door. I have not take. The time to read the manual yet to find out. Happy with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! It fits in the space perfectly. It’s nice sized. I love the ice and water feature. I would recommend it as well as purchase it again in the future if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second LG fridge we purchased. Have only had this one about a month but previous one has worked out excellent

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    BEST REFRIGERATOR(so far)

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve had this product for just since July of 23 and absolutely love it. My only concern is sometimes the ice cubes in the ice maker get stuck on the sides away from the dispenser and you have to tap it a few times to get the ice to fall. Still makes quality ice, but just a small annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    LG refrigerator are the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator has great design and is extremely well built. Customer service from LG is awesome if you have questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new refrigerator from Bestbuy. There was a small dent on the bottom freezer drawer and bestbuy promptly replaced. Refrigerator works great so far, it’s only been couple of weeks now. Couple of things could have been better: The bottom most freezer drawer doesn’t have a light. The right side door does not close automatically when you give a light push compared to the left door.Other than that love all other features especially spacing on left door due to the ice maker consuming less space, the fact that the first freezer compartment can be adjusted to make it refrigerator and notifications on your mobile app if the door was left open. Overall we felt it’s a good purchase and serves well for our family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pending fixes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter and ice maker have not been working g since time of purchase. We have had to call Best Buy team to help assist. It has been 2 weeks now, no resolution. Will update review based on results later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the extra freezer drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accessible and keeps temps exactly right. Works as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great refrig. I do like the double draw freeze b/c it makes it easier to find what I am looking for. The only problem I have is the ice is in the door, which makes it close faster b/c of the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge looks great, operates great, wife is happy, maybe a little noisy on icemaker but one gets used to it, ice volume and size is not great but overall quality makes up for it ...fridge volume is nice and we like the shelf layout....no problems with it but only had around 2 months....so time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Appliance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Awesome size and spacious design. Easy to clean and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has so much room it looks empty lol. When all my children and grandchildren come over we have enough room for all the drinks and meals we cook prep for and all the leftovers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Freezer design

    Rated 5 out of 5 stars

    Awesome large fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It is so spacious and the 2 freezer drawers are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Fridge/Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and layout of the refrigerator/freezer. Ice machine gets blocked from time to time but can be shaken loose.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement refrigerator for a Samsung. It is heads above any day we had the Samsung(3 1/2 years). Very quiet and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good fridge.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We had been looking to upgrade our small fridge and finally settled on this. Has plenty of storage for our family of four and holds contents that we buy in bulk since we live out of the way of any stores. App lets you see how many times the kids open the doors in any given day and also alerts to when its time to change filters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of refrigerator space and freezer space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the amount of space the freezer and refrigerator has. The bottom drawers are easy to get to and I have sections for frozen vegetables, meat, desserts and misc. We wish the icemaker would put out more ice. It has a storage container to dump ice into and that is what we are doing to stay ahead. I like the finish as it is easy to keep clean.

    I would recommend this to a friend