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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,933 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it has the two separated freezer draws. That makes it so easy to use. I also like the fact that it is easy to see everything and I can find what I am looking for. It is quiet Everyone who comes in my home remarks how beautiful it looks. So far we are pleased with our purchase. The delivery was on time and the guys did a great job removing my old fridge and setting this one up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just ice maker si a bit too small. Overall product is good and I like it

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    We love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for an existing refrigerator and chose the LG French door model with 4 doors. All in all, we are extremely pleased with the functionality of the refrigerator. One issue however, is the center mullion bar on the left door. Occasionally it fails to return to original position and must be manually corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! It fits in the space perfectly. It’s nice sized. I love the ice and water feature. I would recommend it as well as purchase it again in the future if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator looks great in the kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the refrigerator looks great in the kitchen and love all the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Configuration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with configuration. Crushed and cubed ice maker is the bomb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very practical and spacious finger print resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Had it for about 9 months now with 0 issues. Love the ice plus feature to make faster ice. Filters are super easy say to change.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Product! Would recommend for sure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has worked out great for us. Really like the features - the 2 large refrig doors with good space. The 2 freezer drawers, crushed and regular ice. Would buy again. Also got a great sale price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compressors are an issue. LG service is not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review after one year of use. The refrigerator worked perfectly for about the first 8.5 months. We had a small issue where the icemaker stopped making any ice. They were quick to send a new icemaker and have someone come out to replace as soon as the package arrived. Once installed we were advised to wait 24 hours before use. After 24 hours the icemaker was not making any ice. From here it was all down hill... The freezers went next and the screen above the water / ice dispenser showed an error. After hours on the phone and multiple conversations with LG over a month or so the refrigerator finally quit and we had to demand someone come out to service. Through this process we learned that the compressors on LG refrigerators were less than reliable and they are reluctant to replace a refrigerator. We had a local technician come out to replace the compressor through LG but only after a lot of effort and fighting with LG. If you do decide to purchase an LG refrigerator be sure to get a protection plan through Best Buy because you will probably need it. Best Buy was helpful through this process but LG was reluctant to do very much, really...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…it’s been a great purchase for the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG ThinQ App worthless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridg working fine.... took16 hrs before making ice, water does not enter tray immediatly, must reach 19 degrees according to a video. Wifi set up is flaky had to unplug/plug fridge to get working, its pretty worthless LG thinQ is crap, maybe there is a better app avail. The displayed temperatures , I believe are the SET values not the real values, All I can get from thin Q is ON and SET TEMPS........

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 4 out of 5 stars

    Very nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Would have gave a little higher score but the door with the water and ice maker slams pretty hard when closing it. I have never owned a French door refrigerator so maybe all of them do it. Also the two freezer drawers are amazing. Would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, well built, great lighting. Could use a bit more freezer space but functions perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Good amount of space inside. Quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Like the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice, though surprisingly the freezer was smaller than our side by side fridge freezer. We like the layout better though. Best Buy over charged us by $200 on it though and then "emailed us the receipt". That is the second time that week they overcharged us by over $100 from the price they quoted. I will always require a printed receipt from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage space

    Rated 4 out of 5 stars

    Love my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and style & freezer is good size!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-Ref/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is everything I expected and then some. It gives me ample room to see EVERYTHING in the refrigerator and there is more organized space in the freezer. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great refrig. I do like the double draw freeze b/c it makes it easier to find what I am looking for. The only problem I have is the ice is in the door, which makes it close faster b/c of the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and nice. No regrets. Wife is happy, everyone is happy. It was a good decision.

    I would recommend this to a friend