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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,939 reviews
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the crushed ice and multiple freezer drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator ………………………..,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery is great, Customer service not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario and the delivery crew are awesome. Best Buy taking more than 3 weeks to refund the purchase is ridiculous.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Lots of space

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Purchaced this fridge as a present for my mom and its amazing!!!! In the space of ohr old fridge this one fit perfevtly and gives her so much more space for her food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Shopping at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy. I buy everything there, my microwave, cooking range, computers, printers, etc. I am also a member of Best Buy. I know my refrigerator will last me a long time. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Had it for about 9 months now with 0 issues. Love the ice plus feature to make faster ice. Filters are super easy say to change.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge. The main selling point for me was the split freezer (not just a meat drawer or slightly colder drawer). And I still love that feature. In hind-sight, I would upgrade to the finger-print free coating, but that's just on me for being messy. We actually haven't hooked up our water yet, so I can't speak to the water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family. Wife can not get over this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new refrigerator. It’s bright has a great layout and plenty of room. I dropped a star because to access the deli drawer you need to have both doors open but it’s not a deal breaker just something to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge - Okay freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in the fridge. Not really a fan of the two freezers now that I have it. Overall a great fridge/freezer and WOULD recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design, Size

    Rated 5 out of 5 stars

    Very nice and roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and roomy. The design makes it very easy to access the whole refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great but we liked the drink drawer on our last samsung. Everytime you pull the freezer doors the entire fridge moves forward on the wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator so far. Love the wide shelves in the refrigerator. Perfect size for our space. Came with a dent in the freezer drawer and a scratch on the handle but Best Buy is working on replacing those 2 items.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Large Capacity, spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our old refrigerator kept freezing items in the normal fridge door we looked for a new one. We bought this during Black Friday and it’s very spacious with plenty of room . Just take a few minutes to arrange items the first time because this will likely set the way you arrange going forward too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I dont have any issue. It works perfect and give the expected results

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is elegant, has enough space and work excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this fridge. As many people have probably experienced before our old fridge broke so we had to find a new one to purchase. After browsing numerous other options this LG fridge offered the best space and functions for what our family of 5. Plenty of space, drawers, shelves, and you can even monitor functions thru wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ordered a refrigerator from another competitor. Big mistake! After that fiasco, we went to Best Buy and purchased a new refrigerator. It has all the space I want and need! I love the 2 drawer freezer. The delivery team, sales associates knowledge and the entire process was outstanding We! We will never buy anything elsewhere again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of Space. Ice Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the ice maker being slow to produce ice, this fridge is great. Lots of space in both the fridge and freezer sections.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Great refrigerator! Very spacious.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator very well built. Tons of space to store food items as fridge is very deep. Love the double doors and freezer drawers for organizing drinks and misc. items. This fridge also has Wifi built-in but have not used yet. I alway like and gravitate toward buying the LG brand as they make excellent appliances. I'm extremely satisfied with this refrigerator.

    I would recommend this to a friend