Customer Ratings & Reviews
- Model:
- LMXS28626D
- |
- SKU:
- 5968401
Customer reviews
Rating 4.3 out of 5 stars with 1915 reviews
(1,915 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator nice looking in my kitchen and good
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BEST FRIDGE EVER!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge I have ever had. So much space, can get everything in it with no problem. Love the double freezer drawers, and everything works perfect. Get this fridge, you won't regret it.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Lots of Repairs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this refrigerator for almost two years now. First year was great, then about 16 month in the refrigerator's cool fan went out costing us about $600 is food loss. Best buy only covers a maximum of $300 worth of spoiled food. It's been almost two months since we completed the food spoilage claim form and received nothing from Best Buy so far. Next, the freezer doors were having an issue sealing which caused frost and ice cycles to form within the freezer making opening the doors very difficult. Luckily, we purchased the protection plan but the technicians are not careful when repairing the appliance. I think the first technicians caused the problem with the freezer drawers. Three major repairs within the first two years of ownership, I would encourage anyone reading this to stay way from LG refrigerators especially this model. LG just doesn't make things like they used to. I guess I should have purchased the Samsung. Go figure!
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, IsaacBell. Thank you for sharing your experience with us. We understand that your LG 27.8 cu. ft. 4-Door French Door Smart Refrigerator (LMXS28626S) has required several repairs, including a cooling fan issue and problems with the freezer door seals, leading to frost and ice buildup. Your feedback is important, and we'd like to assist you further.
We understand your inquiry regarding these concerns. For issues with the freezer door not sealing, sometimes checking the door gaskets for any debris or damage and cleaning them can help restore a proper seal. You can also try to ensure the freezer drawers are correctly seated and not overloaded.
https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG Products always stand out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered on schedule. The installation was simple. Refrigerator works well, no issues thus far.
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Good fridge.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. We had been looking to upgrade our small fridge and finally settled on this. Has plenty of storage for our family of four and holds contents that we buy in bulk since we live out of the way of any stores. App lets you see how many times the kids open the doors in any given day and also alerts to when its time to change filters.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Awesome large fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! It is so spacious and the 2 freezer drawers are great.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Plenty of refrigerator space and freezer space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the amount of space the freezer and refrigerator has. The bottom drawers are easy to get to and I have sections for frozen vegetables, meat, desserts and misc. We wish the icemaker would put out more ice. It has a storage container to dump ice into and that is what we are doing to stay ahead. I like the finish as it is easy to keep clean.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 4 out of 5 stars
Lots of Space. Ice Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the ice maker being slow to produce ice, this fridge is great. Lots of space in both the fridge and freezer sections.
I would recommend this to a friend - Pros mentioned:Storage space
Rated 4 out of 5 stars
Love Love Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new refrigerator. It’s bright has a great layout and plenty of room. I dropped a star because to access the deli drawer you need to have both doors open but it’s not a deal breaker just something to get used to.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Love this new refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator! It is very handy for us to have extra ice in a separate drawer. It is easy to fill a large number of glasses quickly and easily! So much refrigerator room! Installation was efficient and done so well! We say well done Best Buy!
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
A great fridge, suits our needs excellently!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This style/model was a definite upgrade from previous refrigerators owned ... I especially love having two freezer drawers for storage! It is easy to organize items within all areas of the unit, due to the way the interior is laid out. The auto ice maker produces ice quickly, although the volume amount is a bit small (due to size of collection bin). Definitely recommend this item!
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge. The main selling point for me was the split freezer (not just a meat drawer or slightly colder drawer). And I still love that feature. In hind-sight, I would upgrade to the finger-print free coating, but that's just on me for being messy. We actually haven't hooked up our water yet, so I can't speak to the water/ice dispenser.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend- Pros mentioned:Storage spaceCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Ice maker could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is horrible it barely makes any ice. Were constantly buying bagged ice. I bought this model because I like all the room in the refrigerator and the freezer but if you like using ice it barley works and produces tiny ice cubes.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I'm sorry to hear that you're having issues with the icemaker. There should be an "Ice Plus" feature on your refrigerator. Please try that if you haven't already, and if that doesn't resolve the issue, then please contact us to further assist you.
https://www.facebook.com/LGUSSupport
Twitter at @LGUSSupport
Phone: 1-800-243-0000
Rated 4 out of 5 stars
A little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter isn't great and always have to reset the ice
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the money , spacious and well lite , beautiful style and functionality. Even has a alarm to let you know that the doors been open to long . Very user friendly for ice and water and even changing the filter is super easy.
I would recommend this to a friendRated 5 out of 5 stars
It's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent storage, very roomy , Ice and water thru door works great.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a lot of room both in the regular part and the two freezer drawers.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Lots of space
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchaced this fridge as a present for my mom and its amazing!!!! In the space of ohr old fridge this one fit perfevtly and gives her so much more space for her food.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great LG frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was to replace a 6 yr. old refrigerator (different brand) that was a disaster. The LG model that we purchased is a much better product and is exceeding our expectations.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door design
Rated 5 out of 5 stars
Lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just wished it had a light in the bottom drawer.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friend



































