Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,939 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Refrigerator

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Refrigerator has so room for everything. The only complaint I have is you have an optio for crushed ice but if you use that option the ice dispenser cloggs. It states not to use the crushed in the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig for a family of four

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 14 year old side-by-side. This LG has all the space we need plus extra for all of our needs. We have not tried the Wi-Fi capabilities yet, but plan to soon. Was a little concerned about purchasing a high tech frig. So far, no glitches and everybody is happy. It looks good, too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy about it…two handles already fell off.i tried to contact LG for replacements which should be free. I called and got nowhere. I need the correct number for LG. Whoever answered the phone was very rude and hung up on me. I feel very frustrated. I’ve always likes LG products but now I would hesitate to buy another LG product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We understand your inquiry regarding the handles on your LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your experience and would like to ensure this is addressed properly by our team.
      https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-double-freezer-drawers-stainless-steel/J7G56FY4H9
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Beautiful and Efficient

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a French door refrigerator for so long. I am happy with this LG. It’s everything the description says. The size of the in door water and ice is great. The refrigerator interior is spacious and allows me to easily view the contents. Freezer size is quite adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this fridge! So spacious and very sleek looking! The sides of the refrigerator are magnetic, and the freezer space is aplenty for my family of 5!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quiet refrigerator. I love the depth of the shelves! The ice cubes are smaller, there is more shelve space and did I mention it’s very, very quiet. I would definitely recommend this to anyone with the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra drawer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t judge my eating habits but the extra drawer is the absolute perfect fit to stand lean cuisines, stouffers, etc entrees on their sides with the flavor description showing for easy selection without people having to pull-out/sort though the choices — it’s as convenient as looking at book spines on a bookshelf (we love it)!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Layout

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge because I don't "lose" food in it. Something about the layout and the lighting is extremely good for my brain and visual processing. The only two real downsides to this appliance are that I *still* taste a plasticky aftertaste in the water and ice from the dispenser after a year of usage, and that we have had to keep the fridge and freezer slightly colder than our preferences to keep the ice stored on the door from melting. Minor downsides also include that the filters are an additional cost of owning that we really didn't consider, and that when you are cleaning the fridge out or loading in a lot of groceries, there's no way to stop the "open too long" chime from silencing even temporarily.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Perfect for our home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect. The middle drawer is perfect for our family. The sleek design fits well in the space. The installation team was professional, knowledgeable, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice Fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully it last as long as our Frigidaire Gallery did. The water took awhile before it was drinkable. Guess it had to get out that new refrigerator taste. Love the 2 seperate freezers. Plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was worth the wait.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LGE refrigerator is great. It took almost two months to get BestBuy to deliver it with installers that knew how to get the refig in to the house with out dismantling the LGE refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a roomy great fridge i buy it again or reccomend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a previous LG model that was almost 10 yrs old. Very happy with the space and lighting inside. The only real complaint is that there is no lighting in the bottom drawer. The water and ice dispenser work well, but the ice storage is small due to the in-door space saver ice maker. Probably a good idea to have a second form of ice in the drawers for parties as this will not keep up with the ice demand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with my choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it is organized, and now I can see everything I have in the refrigerator. I wish I could open the right door while my cup is filling with ice in the left door, though. I love the freezer drawers and how they are adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frigde

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this fridge up from the warehouse bc we needed one the same day. We were in and out of the store in 20 mins and headed to warehouse. Fridge has tons of extra room and the black stainless looks really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Got a great deal with my membership from Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has plenty of room for everything you need and then some

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The delivery and installation went really smooth

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love this Fridge :)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room Easy controls Wish Ice Maker had a higher output. States a certain amount but did not mention that the 'cubes'; are 1/2 the size of regular cubes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, It is of good quality, it has strong doors, it is spacious, although I would have liked a bigger freezer. The price is regular. It's pretty, it looks good in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    lg refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of given 5 stars, I didn't realize the icemaker was so small. We use alot if ice and frequently run out. Otherwise I love the refrigerator and freezer and the look of the appliance.

    I would recommend this to a friend