Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious! We purchased this to gain more storage room and it works terrific. The slim ice maker produces more than enough ice for our family
I would recommend this to a friend - Cons mentioned:Ice maker performance
Toddo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would choose the single freezer door next time. Ice doesn't produce as fast as I need when company is over.
No, I would not recommend this to a friend - Pros mentioned:Overall performance, Size
Our new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new fridge is a great product and we love the size and lay out of the fridge.
I would recommend this to a friend Got a great deal with my membership from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it has plenty of room for everything you need and then some
I would recommend this to a friend- Pros mentioned:Overall performance
scratches easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge good storage looks great, put a magnet on the front and within 24 hours it was scratched up! don't put things on this fridge, 4 year old has scratched it up even more. still doesn't look terrible, just be a little cautious with from stainless coating.
I would recommend this to a friend Lg refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any problems with refrigeration. At all. I would recommend it. I wished they make a better filter for the water
I would recommend this to a friendNice fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Nice there is two different ice settings. Love the two frezzer compartments. The app is a nice feature due to having kids who like to leave the door open
I would recommend this to a friend- Pros mentioned:Storage space
Sanchez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far, great space and the ice and water dispenser works beautifully.
I would recommend this to a friend - Pros mentioned:Overall performance
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Similar to previous refrigerator It is not as high which is good for me Looks beautiful in kitchen Ice box in side door is tight to open and close Everything works well
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The delivery and installation went really smooth
I would recommend this to a friend - Pros mentioned:Storage space
Roomy Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has lots of space. The shelves are adjustable and you can configure them to your liking. The only thing that I don't like (which I knew going in) is the lack of ice capacity and the bottom freezer drawer does not have a light. That is why I gave it 4 stars.
I would recommend this to a friend - Pros mentioned:Storage space
Fridge on!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an excellent fridge/freezer! So much space and great filtration system for water and ice!
I would recommend this to a friend - Pros mentioned:Overall performance
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time working very well service is excellent
I would recommend this to a friend - Cons mentioned:Door design
Great frig with a heavy door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator. Every aspect of the unit function as it should: ice maker, refrigerator and freezer. The complaint I will offer is that the left door closes very fast and almost uncontrollably unless one holds onto it until just before contact.
I would recommend this to a friend - Pros mentioned:Size
Title for what?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s still early to be giving a review but we do love our new LG frig. The ice maker takes up much less space but still seems adequate in amount it dispenses. The larger door shelves are great & so is the room inside.
I would recommend this to a friend - Pros mentioned:Storage space
INCREDIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No finger prints on this stainless fridge. Overjoyed at the interior space....held EVERYTHING for Thanksgiving dinner, which has never happened before. I can only say I love it! Freezerdrawers are easy to use as well. Love the wide shelf on the door for milk and ice tea! My son-in-law bought one on Saturday after Thanksgiving when he saw how great it is in all aspects.
I would recommend this to a friend Good refrigerator.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace old Kenmore Elite (it was also an LG), the dual freezer drawers work much better than the previous large one with internal drawers. The water and ice in the door with visible water spigot is a vast improvement over previous models. Works as expected.
I would recommend this to a friendPoor Quality, Total Tech Deception, Ruined Holiday
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrendous experience with Best Buy and Geek Squad—TotalTech is a scam. My fridge, barely over a year old, died more than THREE WEEKS before Thanksgiving, and they couldn’t fix or replace it in time for the holiday. For the $2,200 price tag, I expected much better reliability. The fact that it failed so quickly is a clear indication of poor quality, especially for a product I trusted to last much longer. My Experience I reported the issue on November 6, and the earliest appointment (with a $105 fee) wasn’t until November 14. The tech came out, said it needed a new Main Control Board, and assured me the part would arrive overnight. Fast forward to November 19, and I’m told the part still hasn’t shipped. I asked for a supervisor to contact me. On November 21 I heard back, only to be told the part is no longer available from the manufacturer, and my fridge will be replaced—except they can only offer me the Black Friday sale price, not what I paid. The icing on the cake? The earliest replacement appointment is December 5. Meanwhile, I find the part online from LG available with overnight shipping proving they lied about availability. Best Buy and Geek Squad have completely ruined my holiday and shown zero urgency or competence. Never again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nathan. Thank you for sharing your detailed experience with us. We understand your concern about your LG Refrigerator (LMXS28626S) model, especially with the challenges you've faced around the repair, delayed parts, and lack of timely service. We strive to provide top-notch products and exceptional services to ensure a smooth experience. Since you've found the part available online, we suggest contacting us directly through social media @LGUSSupport, where we can assist you further. Our team can help facilitate any additional support or follow up with the service process, ensuring we get your fridge back to working order as soon as possible.
We understand how much this has impacted your holiday, and we’re committed to making sure we address your concerns in a timely manner. ^Juvy
- Pros mentioned:Storage space
Fridge Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month of use, love the fridge. No problems at all. Plenty of space and love the look. The ice cubes are a little smaller than I'm used to, but it's a great product
I would recommend this to a friend - Pros mentioned:Size
Lg fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Connects to WiFi and looks bigger in person.
I would recommend this to a friend