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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,933 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Not loud like other reviews say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s so spacious . The water and ice dispenser works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Excellent and well thought out!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old fridge didn't make the best use of the space it took up. The ability to easily arrange the shelves, and two freezer drawers on bottom works great. The large water & ice dispenser is an excellent feature as often the glass or bottle used for this is larger than what older models made space for. Should have bought sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well. Short comming, Our previous refrgigerator had resesses' molded into the doors that let you slide the pantry drawer all the way open without openign the doors all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with lots of room. Freezer space is limited and doesn't produce much ice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. I love the top and Bottom space and I also like the option of having a third freezer drawer of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is nicely laid out to fit just about anything we have to put in it. Except for a butter dish compartment! Great ice maker and water dispenser. We got it on sale and the installation crew did a great job getting it into the house without having to take the front door off. Excellent fridge, excellent installation crew!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Awesome fridge to replace our old one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, AVOID samsung fridges like the plague. Within a year the ice maker was dead and they wouldn't do anything about it. So we've replaced it with this LG and we love it so far! The quality is better, the arrangement of the ice maker and dispenser seems for structurally sound and we love the black stainless steel look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very spacious, easy to clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, bright light. We love the two drawers for the freezer, it really helps with organization and eliminates the need to dig around for freezer items. This fridge really maximizes the space and has tons of options for organization.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, good looking fridge. Everything works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we wanted! Workks great with 2 drawer freezer. excellent storage in frigerator,

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new fridge , the only complaint is the ice maker doesn’t make ice as fast or as much as we hoped We originally wanted the double ice maker fridge but they where out of stock and we needed on now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect. The middle drawer is perfect for our family. The sleek design fits well in the space. The installation team was professional, knowledgeable, and quick.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    LG fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker to small. Hopefully the compessor last more than 2 years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 problems in 6 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bought this expensive refrigerator and have 2 problems. First one was bottom freezer door producing ice around the seal of the door. We have an extended warranty with best buy so we called they came out. Best buy thought it was a compressor defect and told us to call LG since less than one year and still under LG warranty. We called LG they came out and it was a screw that was not tight enough problem fixed. But taking the time to meet with best buy ..then LG took time for me to wait at home both times..that sucked. For the past several months my ice has a sell to it, not the water...just the ice from the icemaker. We changed the water filter and air filter and used LG ( expensive) made parts. That didnt help. Callled LG twice and the first time I was told get rid of all the ice and put baking soda box in the fridge to absorb the smells. Did it and it didnt work. I have NO onions or garlic in the fridge..yet the ice continues to smell. Called LG today about the problem and I am being told that problem is NOT covered by the warranty ( how convenient) So again I have the best buy warranty and will be calling them. I never had this happen to my previous fridge and in that on I stored everything and never had bad ice taste or smell. It was a Frigidaire. I have LG washers and dryers and they work great, but because the way LG is responding with this...I will not be buying any LG product in the future. I also own TWO 55" LG TVs and you should look at WiFi connection problems with there TVs. Google it and you will see. Best buy came and fixed BOTH of them as well. Avoid LG products

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG fridge. Purchase was great from a rider to delivery

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, so I'm a happy camper. Bit of a large fit, but you can remove the doors & drawers with a bit of tlc....if you need to get it through annoyingly tiny house doors. Water does shoot out like a jet stream...but still good though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Spacious. Just what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale as our older different model fridge (1994) was starting to make a lot of noice and leaking water. This fridge is very quiet and perfect for what we wanted. Sales person was great in answering questions and the delivery and hook-up process went just as great. They also hauled away the old fridge for $15 so you can't beat that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right replacement for our old Sub Zero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our 20 year old Sub Zero was dying from a refrigerant leak that couldn't allow fixing to be economical, we shopped stores and found Best Buy had this LG model, and a very helpful salesman to work with us to make a purchase easy. Design and engineering of the refrigerator model is subperb, and user-friendly as well.

    I would recommend this to a friend