Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Excellent fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Not loud like other reviews say.
I would recommend this to a friend Pretty good fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good fridge. I prefer the fridge w a middle drawer. This one you have to open the whole top (both French doors) to open the inner large drawer where we stored most used foods kids grab. The shelves are glass do you can see items. The side baskets on the doors are reasonably sized. Its been about 2 years and the Ice maker might be going out. It’s also very small ice maker cubicle. Never made it through a dinner with everyone home without running out. The freezer space is pretty on point. I do like that!
I would recommend this to a friendBig Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been keeping every thing cold just like it should. Only issue has been instalation of the water filter it has to click several times to instal all the way. water was coming out tasting bad until I googled the problem.
I would recommend this to a friend- Pros mentioned:Overall performance
LG fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use a lot of ice you will need to stock up on it. The bottom freezer drawer doesn't have a light when you open it. Other then that it works well and holds a lot of stuff.
I would recommend this to a friend - Pros mentioned:Capacity
LG Fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first french door refrigerator that I’ve owned. It has more freezer storage space than I anticipated. The fridge itself has a lot of storage capacity.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy earns the name, best buy for everything.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent service, and excellent pricing. The installation team were excellent, very knowledgeable, very neat, careful and performed with highest Best Buy wants represented.
I would recommend this to a friend - Pros mentioned:Capacity
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all this is a good refrigerator. Drawers and doors are not as smooth opening and closing as I imagined. There is a lot of room for food inside and lots of freezer space
I would recommend this to a friend - Pros mentioned:Capacity
Wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new refrigerator! It is perfect for us and has a ton of space!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for two months but we are very happy with. It has everything we wanted. I was worried about the amount of ice it holds but we have had no problems. It’s a beautiful refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product and love it. But the price went down from the day that I purchased it and I won’t get money refunded.
I would recommend this to a friend - Pros mentioned:Freezer design
We like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new LG fridge and freezer. The ice/water in door is slim on the inside of the fridge door, making for a nice roomy fridge area. The 2 freezer doors make it much easier to keep the frozen foods organized.
I would recommend this to a friend - Pros mentioned:Size
Needed it and found it quickly!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. My wife and I love the extra freezer area and the size is perfect. I always enjoy working with Best Buy and the delivery people from Geek Squad. Very professional!
I would recommend this to a friend Lots of Repairs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this refrigerator for almost two years now. First year was great, then about 16 month in the refrigerator's cool fan went out costing us about $600 is food loss. Best buy only covers a maximum of $300 worth of spoiled food. It's been almost two months since we completed the food spoilage claim form and received nothing from Best Buy so far. Next, the freezer doors were having an issue sealing which caused frost and ice cycles to form within the freezer making opening the doors very difficult. Luckily, we purchased the protection plan but the technicians are not careful when repairing the appliance. I think the first technicians caused the problem with the freezer drawers. Three major repairs within the first two years of ownership, I would encourage anyone reading this to stay way from LG refrigerators especially this model. LG just doesn't make things like they used to. I guess I should have purchased the Samsung. Go figure!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, IsaacBell. Thank you for sharing your experience with us. We understand that your LG 27.8 cu. ft. 4-Door French Door Smart Refrigerator (LMXS28626S) has required several repairs, including a cooling fan issue and problems with the freezer door seals, leading to frost and ice buildup. Your feedback is important, and we'd like to assist you further.
We understand your inquiry regarding these concerns. For issues with the freezer door not sealing, sometimes checking the door gaskets for any debris or damage and cleaning them can help restore a proper seal. You can also try to ensure the freezer drawers are correctly seated and not overloaded.
https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
LO 27.8 Cu. ft 4 Door Smart refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and finish. Plenty of storage and compartments. slender door ice and water dispenser
I would recommend this to a friendCool spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of shelf space, and freezer space also like ice maker and water filter system.Water taste great.l give it a 5 star rating.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Good looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement fridge of the same model, the first one was only 1 year old when it went out, but thankfully we got a replacement plan. They were unable to find someone in my area to fix it therefore they gave me a replacement. But as far as looks, this is a beautiful fridge and runs very quietly. The only reason i wouldn’t recommend it is that it went out only 1 year after purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love refrigerator but the filter doesn’t filter out the smell of chlorine in the water
I would recommend this to a friendNice features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, if it lasts a while my review will stand
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Amazing product well recommended. You will extremely love it
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator’s purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product it’s really good, I really love it, it looks amazing in my kitchen, 10/10❤️
I would recommend this to a friend