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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,939 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if fridge holds up. Purchased because Samsung fridge that was only 2yrs old was a lemon. Love how much storage in fridge area. Ice and water maker works great. This one better last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge! Great addition to my kitchen. Very spacious and perfect for my lifestyle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best fridge that we have so far. Way, way, better than what we had!!! It is PERFECT!!! Thanks Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge, we named him Bubba. He works well no problems here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge and the Black Stainless is beautiful. The double freezer is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great refrigerator/freezer. We had our fair share of delivery problems. Overall we love the fridge. Only issue us there are scratches on the bottom draw handle and no one has contacted us yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for a large family. Easy to keep clean. Convenient storage drawers to keep items separated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large fridge, average freezer (sizes)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an aging side by side with this. The refrigerator is bright on the inside, nice even lighting to see all the food. Lots of space and all easy to reach. Storage bins are well laid out and adjustable cooling for each. Freezer is nice but just average. Because the refrigerator is so large, it does take up space that limits the freezer size. Perfect for us as we have an extra freezer, but something to consider if it's your only one. Ice and water delivery is basic cube/crushed/water. Ice cubes are smaller than other makers, a plus for us, but again, something to consider if you like large cubes. Water capacity is a bit on the small size. I get about 16 oz of cold water before it runs out. Overall, we are completely satisfied with our purchase. LG products have become our go to brand as they seem to have a higher quality to them.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    What's not to love?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has tons of refrigerator space. We upgraded from a side by side to this so there's been an adjustment period getting used to the freezer drawers, I'm definitely liking that there are 2 freezer drawers rather than 1, we're loving this new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig Great delivery lousy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrig - delivery service was delayed three times and twice delivery was without the plan for removing the old refrig. You can’t imagine the hardship this caused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG french door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. So far so good. Lots of room in both fridge and freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs. It looks good, preforms good. What more could I want. I got it on sale for $1000 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge we ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Huge amount of storage. We have not filled it yet. I love how little space the ice maker takes. It is embedded in the door and then there are shelves perfect for smaller items. I researched and thoroughly and am thrilled with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Only one with 2 Freezer Draws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the prior model for 10 years. The circuit board started to go, so we bought this new one before the unit died completely. Minor changes on the new one, such as Fingerproof Finish and more interior space. Very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. Lots of space in both the freezer and fridge. Ice maker and compressor super quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely dissatisfied and disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new at Best Buy and had delivered 1 week ago. Installed in early afternoon. By early evening had error code. Called LG and they told me to call the store for this code. Called Best Buy and was told that the code was related to the ice maker and a new unit would be sent this week. The installers set the temps at 37 and 0. The freezer was still at 20 degrees 24 hours later. Did not get to zero. Got as low as 5. The refrigerator inside never got below 42. The ice maker did not make ice for 24 hours. Note: the cubes are very small and the ice container is not large. Instead of getting a replacement I am getting a different make. I have had 3 LG tv over the years and never had a problem. Thought they knew how to make good refrigerators. The repair men said that LG has a lot of problems and most are associated with the linear compressor. Replaced a 20 yr. old RCA Whirlpool side by side who's only problem was the refrig. door would not stay shut. It opened slightly. Wish I still had that unit.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 3 out of 5 stars

    Very small ice bin, but good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, but has a very small ice bin. We returned for the single drawer model with dual ice-maker, one in the door and one in the freezer drawer. I would only recommend this refrigerator if large quantities of ice is not important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the LG fridge. The design is great. I was very impressed with the the Best Buy team that came to deliver and install the fridge. Super professional and did an amazing job. I would absolutely buy my next appliance from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    kathyskitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and working well so far. Have only had it installed for one week now so we are happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    New Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Water tastes great. No need to buy bottled water. The split freezer is perfect for putting the items you use more of in one drawer,

    I would recommend this to a friend