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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,933 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good it maintains the food cold and drinks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The refrigerator was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Water tastes great. No need to buy bottled water. The split freezer is perfect for putting the items you use more of in one drawer,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    kathyskitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and working well so far. Have only had it installed for one week now so we are happy with it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Convenient double freezer doors.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to open both doors to open the lowest refrigerator tray. The ice maker doesn't hold a lot of ice. Otherwise, the fridge is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to like. Compact efficient ice maker Only complaint is that left door tends to slam

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a family of 5, this refrigerator helps us organize our groceries. I like how it is very spacious and having the French doors allows us to visually see everything in the refrigerator. The freezer drawers are large enough to store all our frozen products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Loving my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I feel I would need a little longer to use it before I rate it a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great French door fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really loving this fridge. I got used to dumping the ice in the ice bin so we have plenty of ice at all times. Love the two pull out freezer drawers. Have plenty of room in the refrigerator and can see all items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but I would like one additional self on both doors for the small condiment or sodas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Everything works great and holds way more than our old one. Set up guys did a great job .

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Only one with 2 Freezer Draws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the prior model for 10 years. The circuit board started to go, so we bought this new one before the unit died completely. Minor changes on the new one, such as Fingerproof Finish and more interior space. Very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated version of lg fridge we previously had. This has everything we thought would make this better. It has the crushed ice and light. The fridge is more spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wife says 5 out of 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size inside and pretty good arrangement and versatility of the shelves. It's looks are nice in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best fridge we ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Huge amount of storage. We have not filled it yet. I love how little space the ice maker takes. It is embedded in the door and then there are shelves perfect for smaller items. I researched and thoroughly and am thrilled with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the LG fridge. The design is great. I was very impressed with the the Best Buy team that came to deliver and install the fridge. Super professional and did an amazing job. I would absolutely buy my next appliance from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Extremely dissatisfied and disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new at Best Buy and had delivered 1 week ago. Installed in early afternoon. By early evening had error code. Called LG and they told me to call the store for this code. Called Best Buy and was told that the code was related to the ice maker and a new unit would be sent this week. The installers set the temps at 37 and 0. The freezer was still at 20 degrees 24 hours later. Did not get to zero. Got as low as 5. The refrigerator inside never got below 42. The ice maker did not make ice for 24 hours. Note: the cubes are very small and the ice container is not large. Instead of getting a replacement I am getting a different make. I have had 3 LG tv over the years and never had a problem. Thought they knew how to make good refrigerators. The repair men said that LG has a lot of problems and most are associated with the linear compressor. Replaced a 20 yr. old RCA Whirlpool side by side who's only problem was the refrig. door would not stay shut. It opened slightly. Wish I still had that unit.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent price, great delivery. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4-door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator/freezer! The 2 freezer drawers mean no losing track of what you put in the freezer. Also each drawer is easier to pull out than one big, heavy one. Cute little ice cubes. Nice shelves in fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge and I've had nothing very good experience with it. It produces ice quite well and that a double rate when the button is pushed. It keeps everything nice and cold and has plenty of room. We like this product quite a bit

    I would recommend this to a friend