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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,939 reviews
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Beautiful design with great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design with great technology, but the doors feel flimsy and light...they rattle when they are closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was open box and very satisfied the store was extremely helpful and helped load it WOO HOO

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best fridge I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first LG fridge I've ever bought. We've had it for almost a year and have had no trouble with it. The size and setup is perfect to me. We love the sliding deli drawer. Perfect for snacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good good good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am enjoying the new refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! So perfect for our family! Love every feature!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size like the freezer drawers I think the fingerprint resistance could be improved greatly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg Refrigerator I love it...The double door are awesome very roomy...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far a great refrigerator. It’s incredibly spacious and easy to find things. The ice machine being in door really gives you a lot more room and although small, we’ve never run out of ice. Quite too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I had in my life and I will recomend to all my relatives and friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for a year, I feel pretty good,Nothing happens

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, plenty of space for all our goodies. Connects to the Wi-Fi and provides monthly notification on your usage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, roomy refrigerator but smaller freezer, having two doors reduce the space, looks good but it didnt work for me,

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice, and it functions well. They used space in a very efficient way. The two lower Freezer drawers are a real convenience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is barely 2 years old. Completely stopped cooling. Lost $200+ dollars of groceries. Bought the warranty through Best Buy and the unit is also under warranty with LG. It’s been over a month in the middle of a pandemic with 7 children and I still can’t get anyone out here to come fix it and I’ve been on hold with Geek Squad for an hour and ten minutes this morning just for someone to finally pick up the phone and immediately they hung up. Now I’m back on hold and it’s been over 25 minutes trying to talk to someone and get some help. Don’t buy this unit. I’m told even after they fix it, that this will be an issue every 2 years. Don’t waste your money on the warranty from Best Buy either bc it hasn’t done me any good at all.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Lots of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the refrigerator for about a month. We are happy with the freezer space and lots of room in the the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge. Plenty of space inside. Nice design. only cons is: Right hand side door wont close automatically in one push.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Recommended Purchase!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new fridge!! Very spacious and convient for me and my family.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 3 out of 5 stars

    Good looks but lacks everything else!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 30 days... Overall it is a good refrigerator as far as the look goes... But following are the cons; 1) Ice it makes is very small and it melts very very quickly! 2) Water taste is very bad (my old refrig. had a better taste) 3) The wireless connection is useless, it does not even alert you when the door is left open!! My suggestion: Go get a different brand!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I found this very happy overall, quick easy curbside pick up and they helped me load it too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 3 out of 5 stars

    Interior Lights did work after delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad came out and repaired interior lights, works great. Runs very quiet.

    I would recommend this to a friend