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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,933 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well for me. Good quality, nice design and excellent storage capacity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective LG Refrigerator Ice Marker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three years the ice tray started to break apart and fall into your cup as we were getting ice. This ice tray in this expensive fridge is built-in where you cannot get to it. Therefore it not human error. This is a defective product, with cheap parts. I am extremely disappointed that we spent 3k and less than three years this happens. LG should be ashamed. They will not pay to have it repaired.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Trycennia. Thank you for sharing your experience with the LG Refrigerator (LMXS28626D) model. We understand your concern about encountering issues with a part of your refrigerator, especially after such a significant investment. Your feedback is important to us.

      It sounds like the ice tray issue is quite frustrating, and we appreciate your concerns about quality. While it can be difficult to address built-in components, we recommend checking your user manual for any troubleshooting steps or information regarding service options.

      We encourage you to reach out to our customer support team for further assistance. Please send us a private message on social media @LGUSSupport, and our team will work diligently to explore your options for resolution.

      Thank you for your patience, and we hope to assist you further. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    WORKS WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE HAD NO PROBLEMS WITH ITS OPERATION. It WAS BROUGHT IN AND STARTED UP VERY CAREFULLY AND THE INSTALLERS WERE FRIENDLY AND VERY CAREFUL FOR MY PROPERTY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price - great interior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to finally be able to see all the items inside the refrigerator, without having all sorts of stacking hidden item problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Spacious and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall appearance is stylish. Easy to clean on the exterior and interior. Moveable shelves and roomy side door storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't found anything that I don't like about it. I really like the extra door. I'm able to keep more cold air in the freezer by keeping my frequently used items in the first door.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the inside space, and the 2 freezer doors to make easy to get in and get stuff out without unloading everything.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Nice spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like LG appliances. This is my 2nd LG refrigerator and I hope this one last much longer than the previous one. I like this 4-drawer model as it relates to style and roominess far better than other models.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Spacious and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious upper fridge with compact ice maker give expanded storage space in upper section. Lower freezer is far more practical and convenient for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge inside! Love that it has both ice and water available externally.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love the double doors and extra room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the additional refrigerator room of this unit. Like the shelving design. The freezer room is smaller than our old one so make sure it is acceptable to you. Love the fact it is a double door freezer design though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge has plenty of compartments and space. Have had no issues. Love all the different shelves in the freezer department. And inside a spacious and wide

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator for my daughter's family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for my daughter's family. It is similar to the one this replaced. They like the storage space and the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge! Very spacious and easy to use. My new favorite appliance

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Hoped for better quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a bad fridge but we haven't had it 1 year and hoped for better quality. The plastic around the shelves are easily scratched. The freezers aren't as practical as we had hoped and feel small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say no to Samsung refrigerator.No customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice that it makes. I am hoping that the ice maker continues to work with out any problems. It looks good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and super value refrigerator excellent very good quality the best very big space and easy to use and easy to clean i loved my wife she excited with LG

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I had in my life and I will recomend to all my relatives and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Refrigerator is just what I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the two freezer drawers. I am able to find commonly used freezer items quickly and the smaller drawer is easier to open than my older fridge with just one freezer drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, installation was smooth/easy, lots of space, love fridge access on the top with freezer use on the bottom

    I would recommend this to a friend