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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,933 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it . Very spacious. And i love how everything fits.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new refrigerator.the pro was great I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Ok refrigerator!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the spacious size which is great for storing large items. Plenty of selves and door compartments and a convenient drawer for cold cuts, etc... Not pleased with the right door that does not have a tight fit nor the loud noise that comes from the compressor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size like the freezer drawers I think the fingerprint resistance could be improved greatly

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, produces lots of ice, temperatures are stable. Lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice refrigerator larger space we are very happy with it also good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was excellent. Spacious and nice color touch added to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best fridge I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first LG fridge I've ever bought. We've had it for almost a year and have had no trouble with it. The size and setup is perfect to me. We love the sliding deli drawer. Perfect for snacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. I’m enjoying all the room which it has.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, roomy refrigerator but smaller freezer, having two doors reduce the space, looks good but it didnt work for me,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is barely 2 years old. Completely stopped cooling. Lost $200+ dollars of groceries. Bought the warranty through Best Buy and the unit is also under warranty with LG. It’s been over a month in the middle of a pandemic with 7 children and I still can’t get anyone out here to come fix it and I’ve been on hold with Geek Squad for an hour and ten minutes this morning just for someone to finally pick up the phone and immediately they hung up. Now I’m back on hold and it’s been over 25 minutes trying to talk to someone and get some help. Don’t buy this unit. I’m told even after they fix it, that this will be an issue every 2 years. Don’t waste your money on the warranty from Best Buy either bc it hasn’t done me any good at all.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Like this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased after 2 months. Separate freezer drawers is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG is everything I expected in a side-by-side with double doors.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Cold

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must open both drawers to access the bottom bin which is one piece from right to left otherwise good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I found this very happy overall, quick easy curbside pick up and they helped me load it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the refrigerator for about a month. We are happy with the freezer space and lots of room in the the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Good looks but lacks everything else!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 30 days... Overall it is a good refrigerator as far as the look goes... But following are the cons; 1) Ice it makes is very small and it melts very very quickly! 2) Water taste is very bad (my old refrig. had a better taste) 3) The wireless connection is useless, it does not even alert you when the door is left open!! My suggestion: Go get a different brand!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Lots of Space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and really like how much space this fridge has. Two freezer compartments definitely comes in handy. Also being able to adjust the temperature using the SmartThinQ app is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    We Are Very Satisfied With This Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. The refrigerator provides ample refrigerator and freezer space. My husband and I use a lot of ice and the refrigerator always has ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing on all the help the offer me. I honesly recomment this prouduct.

    I would recommend this to a friend