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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,933 reviews
  • Rated 5 out of 5 stars

    Love my LG Refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG refrigerator. It has the right size capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless is my choice of looks and this fridge not only looks good but performance is best.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    This fridge is decent.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main complaint is the ice make and the water dispenser. The ice make is in the door and and has a very small reservoir. I use alot of ice and I have to make sure I keep it on extra ice amd stay onto of emptying it into the freezer. The water from the dispenser is room temperature

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't spend 800 on craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the same fridge as the higher models that cost much more. Don't bother with the higher models. This is the perfect mid tier LG fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. We are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, Delivery and installation went prompt and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the craftsmanship. Doors are uneven, shelves don’t align, and the bottom freezer has no light.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, PamelaM. Thank you for sharing your experience with the LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the door alignment, shelving, and freezer lighting.
      https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-double-freezer-drawers-stainless-steel/J7G56FY4H9
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    loving this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator looks great and works awesome. the ice maker and compressor are extremely quiet and the water tastes excellent. plenty of room for our large family also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home New things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for 3 weeks now. Love the space. Would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was fantastic, delivery was Professional and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung before this LG and it was great except the compressor was very loud. The compressor on the LG is much more quiet. However it runs more often then the Samsung and has a slight high pitched sound. However I still prefer the LG. Otherwise I like the LG feature set it’s just as good as the Samsung. The one thing that is odd is on the second drawer there is no light. Also the button for the ice and water feels cheap. Overall I really like it an plan on keeping it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with the purscahse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a slight noise as others referenced, but it turned out to be the back panel rattling... Other than that the fridge is quite and has lots of room!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good. Love the color. Love the space inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was an easy process. Employee was extremely knowledgeable and helpful. The team who came to deliver and do setup were very professional and helpful with suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love our new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. Great use of space and we have so much more room even though it’s the same CF we had.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love almost everything about this fridge. The only issue I have us sometimes the water/ice dispenser drips. Otherwise, it big and beautiful. Got black stainless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price nice item ready to buy another item at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect refrigerator, love the Glide out drawer. My husband liked the two freezers, he keeps meat in the top one and does not have to bend way down to find food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love this refrigerator,works great for our family. The configuration of the doors, ice maker and freezer drawer far out weigh our las

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded our expectations as to the looks and function

    I would recommend this to a friend