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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,933 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last month still good no complaints Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG before and the compressor died within 2 years. I was told they changed the cooling method and that solved the issue. The only issue we've had was ice became stuck in the chute once and froze. We had to chop it out. Other than that the refrigerator h worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator! I love the space it provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home - new fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new appliances for our new home. Best Buy had exactly what we needed. We love this unit...very large on top and plenty of freezer storage in two drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Only con as of now is that both doors have to be opened to fully access the crisper drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than it seems to be a dust magnet. We really like our new refrigerator! It’s huge for just the 2 of us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent fridge. from ordering to delivery to reviews. everything is as expected. need to play around with the smart features.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 3 out of 5 stars

    Michael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no separate compartments, only large open shelves-side doors too large for sodas , lighting only ok-same for freezer-should have separate places not just one lage door, should have a rapid freeze setting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product........................................................

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    After a week or less no ice nor water.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very stable refrigerator so far. The only bad detailed is that the ice maker quit working after a week of purchase. I quit buying samsung cause they´re very problematic. My other refrigerator is a samsung and it took a whole month providing ice and water to repair the ice maker. This piece took a week to stop making ice and filtered water. I wouldn´t recommend to buy this kind of ref.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Rilo. We understand your inquiry regarding your LG French Door Refrigerator (model LMXS28626S) and the issue with the ice maker and water dispenser. If your unit stopped making ice or dispensing water within a week, it may be due to the water supply line being kinked or the water valve not fully open. Please also check that the ice maker is turned on and that the freezer is set to 0°F for optimal performance.
      LG Refrigerator – Why is My Refrigerator Not Making Ice? -  https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181
      If you've already checked these and the issue continues, we’d like to look into this further. Please send us a private message on Social Media @LGUSSupport with more details, and our team will be happy to assist. We appreciate your feedback and are here to help! —Renzo LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the color. The ice maker is very nice as well. Plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical Design and Robust build

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a good amount of space for the price. It has been 2 years and so far no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the buying experience. They helped me with the financing and finging my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife and I are absolutely glad we purchased this product - excellent in every detail. Additionally, the Best Buy Appliance Sales Staff at the S. Independence store in Virginia Beach is at the top of their game. Delivery - some steps and a tight doorway involved but the delivery team did a remarkable job. Overall - Best Buy is in fact the place for the best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    The perfect fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, is very spacious and Love the Look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG refrigerator after having lots of problems with my old one, so far this fridge is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is performing well. I am having a difficult time getting it connected to WiFi. I like the polish look, the two freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love the new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new appliances in the last couple days, impressed by all the room in the new refrigerator and all the different compartments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge.. ran into a lot of issues with my Samsung fridge and have zero regrets with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the most reliable I have ever had. I love the fact it has up scale user friendly tech. I like the fact that almost all the shelves are removable. This really helps me set up the shelves the way I want them for all my products that I need. Overall I would say its the best Ive ever had and I would recoment it to any and all of my friends. Also I would like to thak the team at best buy for all their help in picking this one.

    I would recommend this to a friend