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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,933 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great family refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great and is working well. Delivery and installation was smooth. We are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space in the fridge. love how the ice maker does not impinge on the fridge space. love the dual freezer drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge especially compared to our last one. Water and ice are always ready to go. Air and water filter did have to be replaced sooner than i thought tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still waiting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was scrathed while installing waiting for repair. Paid for installation but brought to short of a hose for ice maker after being told it was a long distance. Had to do it myself. Great refrigerator but I expect everything I paid for.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Not the best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator the doors were uneven a replacement refrigerator which is this one it’s OK but it tends to over ice in the trays inside the freezer not a very well put together refrigerator parts are cheap icemaker is too small

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator extra drawer is nice and it’s deep

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Good size for a family of four. Doesn’t run out of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been exceptional since install. Would definitely recommend this to everyone who is interested in a new Refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Top quality!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with our purchase! I love the storage that this refrigerator has. Friends of ours have gone to purchase one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product so far.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing exceptionally. No complaints. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The extra drawer is perfect for organization and flexible settings are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Frige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it plenty of room easy to keep clean easy to organize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much space for organizing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Stainless black color and finish. Makes cleaning super easy. The ice maker is small but works efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we have only had the LG for two months we have had flawless service. Quiet, efficient and we are very pleased so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water Dispenser Doesn't Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser did not work on the initial one they tried to install. Best Buy sent a new one of the same model and the water dispenser did not work on that one. I changed my order to a different brand name and model and the water dispenser worked fine. This model of fridge's water dispensers have had multiple problems according to the delivery driver.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We understand your concern about receiving two units with the same issue—especially when it’s something as essential as the water dispenser. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For future reference, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-ice-maker-and-water-dispenser-troubleshooting--1337884416316.



      If you’re open to giving us another chance, please send us a private message on social media @LGUSSupport, and we’d be happy to check on your case further. We can look into whether there are any known issues with the water dispenser on that model or escalate your concerns to our team to ensure you're taken care of. ^Juvy LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Refrigeratir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an excellent value. The size is great lots of storage for all kinds of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family never missed a beat when we switched out refrigerators lots of room and not a whole lot of complicated features

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy snd great working ice maker. Keeps up with our use. Love the non finger print stainless steel. Very quiet running.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG 27.8 4 Door Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator fits my needs great. Very roomy and the ice maker works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so beautiful and well made. Easy to understand. Works perfectly. I absolutely love itm

    I would recommend this to a friend