Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.
This summary was generated by AI based on customer reviews.
Love this fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so spacious. Only had it for a month but so for we like all the features.
I would recommend this to a friend- Pros mentioned:Freezer design
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the double freezer drawers. Very functional fridge and looks nice too.
I would recommend this to a friend Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using the new fridge for a month and it has worked out well so far. The 2 freezer trays are convenient. Although, I would have preferred each freezer to have a separate temp controller so that I can convert the top one to a cheese tray for example. The stain resistant paint is great.
I would recommend this to a friendA little disappointing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the craftsmanship. Doors are uneven, shelves don’t align, and the bottom freezer has no light.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, PamelaM. Thank you for sharing your experience with the LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the door alignment, shelving, and freezer lighting.
https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-double-freezer-drawers-stainless-steel/J7G56FY4H9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so useful and helpful. I am satisfied with it.
I would recommend this to a friend Finally a working refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge for the price. I'm not crazy about the water/ice feature because it's easy to think you're in one setting when you're really in the other. Water ends up on the floor or ice goes all over the place. But now that I've made the mistake a couple of times, I've figured out that making the switch takes 2 touches.
I would recommend this to a friend- Pros mentioned:Overall performance
Great appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first purchase of LG products. A great first experience. A highly functioning appliance.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, looks very nice and works very well!
I would recommend this to a friend Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and the fact that the ice maker is a slim design is great.
I would recommend this to a friendLG 27.8 4-door Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was delivered in a timely fashion. Seems to work very effectively, I haven't installed it yet because our house isn't finished yet. My friend is holding it for me with it connected to power so I can make sure that the condensers are working and such. He has told me it is getting cold so I think it's good to go.
I would recommend this to a friend- Pros mentioned:Freezer design
Amazing fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge I ever had! It’s so clean and elegant!
I would recommend this to a friend - Pros mentioned:Freezer design
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Slim ice machine makes the interior so much roomier.
I would recommend this to a friend Good fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Nice features. It keeps things cold as it should. I took one star because the right door doesn’t just swing closed. You have to make sure that it is pushed closed all of the way.
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it at the Best Buy Outlet store as an open box. Had some minor dings but nothing major. Saved about $700 off the sale price and almost $2,000 off the original price.
I would recommend this to a friendHighly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Has so many hidden features that I didn’t know about til I looked further into this product
I would recommend this to a friendVery reliable refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and spacious. Two bottom drawers make it easier for separating items for freezer.
I would recommend this to a friendNo water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the water dispencer in the door doesn't work.Geek Squad has come out twice, they have thrown in the towel. It super frustating to be treated this way. I am not sure what I'm to do next? plus the fridge is loud the doors swing violently and jars in the door are tossed about. it does keep food cold but the freezers are small and unlit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Opermom. We understand your situation regarding the issues with your LG LMXS28626S refrigerator. Let's address each concern:
Water Dispenser Not Working:
Water dispenser issues can stem from several factors. Here's a step you can try:
Check the Control Lock: Ensure the control lock isn't engaged, as this would disable the dispenser. If the locked padlock icon is illuminated, press and hold the lock key for 3 seconds to unlock it. After unlocking, test the dispenser again.
Loud Operation and Door Issues:
Unusual noises and door concerns can be influenced by several factors. Here's a step you can try:
Ensure the Refrigerator is Level: An unleveled refrigerator can cause operational noises and affect door alignment. Use a level to check, and adjust the leveling legs as necessary to ensure the unit stands evenly.
Freezer Size and Lighting:
We understand that the freezer's capacity and lighting might not meet your expectations. The LG LMXS28626S model features two freezer drawers for maximum organization.
LG Refrigerator - Troubleshooting Dispenser Issues - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291
However, if you find the space insufficient or the lighting inadequate, please send us a private message on Social Media @LGUSSupport with your contact information and specific concerns. We'll be glad to explore possible solutions or alternative models that better suit your needs.
We appreciate your feedback and are committed to ensuring your satisfaction with our products.
—Renzo
Very spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had our fridge now for a month and so far so good. Fits perfectly for our family needs
I would recommend this to a friendGreat delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went flawlessly. Great techs to install quick and efficient. One problem the frog had a ding in the stainless freezer drawer in the front. We didn't notice until after we pulled the protective cover off.
I would recommend this to a friendGreat buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it look good, it's a great product! We upgraded our refrigerator from a standard side-by-side. So glad we did! The adjustable shelves and extra space to hold a sheet cake when both doors are open is great! Was hesitant about the freezer space but it's great! Just enough room to keep it organized. Its been 7 months and no issues at all. I love it!
I would recommend this to a friend