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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,939 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for sister.. she loves this fridge... lots of room and features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a great price. So far so good on this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quiet! Good work and design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great! And delivery service is very impressive!! Nice and exact time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Looking and Well Designed Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking refrigerator! The left opening door takes some getting used to because the ice maker is a part of the door. We just need to be aware when letting the door close on its own the door slams shut and can be a bit startling. Overall LG did a great job with the space design. I would definitely recommend this product to my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy LG refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st refrigerator broke shortly after purchase. It was graciously replaced by Best Buy. 2nd one has broke 2 times and still broken. LG customer service sucks. Looking for a Samsung and take a major loss

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room. Delivery was great. But value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Lots of space and options for organization!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big this fridge it. It holds everything our family of 5 needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the refrigerator for a month and love it. No problems with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG refrigerator! The black stainless steel has a beautiful finish on it and I love all the features that are included on this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS GREAT, LOTS OF SPACE, ICE MAKER WORKS GREAT AND LIGHTING IS AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Ice maker could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is horrible it barely makes any ice. Were constantly buying bagged ice. I bought this model because I like all the room in the refrigerator and the freezer but if you like using ice it barley works and produces tiny ice cubes.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I'm sorry to hear that you're having issues with the icemaker. There should be an "Ice Plus" feature on your refrigerator. Please try that if you haven't already, and if that doesn't resolve the issue, then please contact us to further assist you.
      https://www.facebook.com/LGUSSupport
      Twitter at @LGUSSupport
      Phone: 1-800-243-0000 LG

  • Rated 5 out of 5 stars

    A great fridge, suits our needs excellently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This style/model was a definite upgrade from previous refrigerators owned ... I especially love having two freezer drawers for storage! It is easy to organize items within all areas of the unit, due to the way the interior is laid out. The auto ice maker produces ice quickly, although the volume amount is a bit small (due to size of collection bin). Definitely recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator and freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item was not my first choice, I am very happy with it and how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of room,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and all the space!Much easier to find things and easier to organize!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG refrigerator, it’s so spacious. Great size for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice, though surprisingly the freezer was smaller than our side by side fridge freezer. We like the layout better though. Best Buy over charged us by $200 on it though and then "emailed us the receipt". That is the second time that week they overcharged us by over $100 from the price they quoted. I will always require a printed receipt from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for a customer of mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were bad. Late and left trash. Product was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge is cooool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge with the one exception bei by that the right door doesn’t close easily. I don’t know if it’s a design flaw or my fridge is messed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this LG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this LG refrigerator. The french doors make it easy to see everything inside. The double bottom freezer pull-out shelves are easy to pull and easy to see and licate items inside each drawer

    I would recommend this to a friend