Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
LG French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, couldn’t be more happier with the purchase of the appliance.
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator is big enough also very spacious
No, I would not recommend this to a friend - Pros mentioned:Storage space
Overall Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. So much space. After grocery shopping $400 still plenty of room. Stainless steel does not easily get dirty.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received unit with an inoperable water dispenser. Now I have to have a warranty repair. One of the freezer drawers has a light and the other doesn't, which makes no sense. Also, the ice cubes freeze together so it wont dispense ice until you manually brake them apart.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jonathan. Thanks for sharing your feedback with us. We understand your concern about receiving your LG Refrigerator (LMXS28626S) model with a non-working water dispenser and concerns about the ice and lighting. We really aim to provide reliable, high-quality products that meet our customers' needs. For the dispenser, kindly double-check if the water line is connected properly and that the water supply is on. If you need more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291. If you're noticing ice cubes clumping together, try setting your freezer temperature to 0°F (-18°C) and using the Ice Plus feature to keep things nice and dry. As for the lighting in the freezer drawer, some models only have lights in the top drawer for better efficiency. If you need any more help, just shoot us a message on social media @LGUSSupport, and we’d love to help you find some solutions. ^Juvy
- Pros mentioned:Temperature control
nice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the double freezer, so easy to organize, looks great in our kitchen. Keeps all items the proper coldness.
I would recommend this to a friend Vadim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge and ice maker. Reasonable price and excellent look.
I would recommend this to a friend- Pros mentioned:Storage space
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge.! Love how it looks in my kitchen...easy set up...holds a lot of produce. Keeps everything fresh
I would recommend this to a friend Very pleased with purchase and delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were interested in a refrigerator and they had it on sale.The appliance department associate was very helpful, showed us the appliance, confirmed measurements ,answered all our questions including delivery and after sales service.The delivery service was prompt and courteous , the connection to water line and haul away was done with no hassle.We were vey happy with their service and delivery and would definitely continue to shop there
I would recommend this to a friendMultiple compartments are great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really appreciate the multiple doors/drawers to separate items and minimize loss of cold air when opening.
I would recommend this to a friend- Pros mentioned:Storage space
Perfect choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious and well designed inside. The two freezer drawers make organization easy. Love LG!
I would recommend this to a friend - Pros mentioned:Overall performance
Mr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Delivery was made in a very professional way.
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice equipment, easy to use, hook up for ice machine
I would recommend this to a friend- Pros mentioned:Storage space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can fit so much in my new refrigerator. Love the double drawer freezer.
I would recommend this to a friend Excellent Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great refrigerator. I especially like the dinging noise when the door is left open too long. The meat and vegetable compartments keep the stored items fresh for good while. I would certainly buy this refrigerator again!
I would recommend this to a friendStay away from this unit and LG refrigerators.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is in the process of dying after 2 years and 2 months. Compressor is making a horrible screaming noise. LG wants to charge me $500 for the repair. Don't believe their warranty. Unit must be non-functioning for the 5 year warranty to kick in. So I must either pay for the service myself or wait for it to die. Oh- and customer service is the worst.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for reaching out and sharing your experience with us. We understand your concern about having issues with your LG Refrigerator (LMXS28626S) model after such a short period of time, especially with a compressor making a loud noise. We strive to provide high-quality products that exceed our customer's needs and expectations.
The issue you're describing sounds concerning, and we want to make sure it gets resolved as quickly as possible. If the compressor is making a noise, it's possible that there may be an underlying issue with the cooling system, which can sometimes require professional attention. We recommend starting by making sure the fridge is leveled and ensuring that the condenser coils are clean, as this can sometimes impact performance.
Regarding your warranty concerns, we want to clarify that the 5-year warranty for the compressor generally applies if the unit is not cooling properly, which may allow you to bypass certain repair costs. However, we completely understand your situation, and we encourage you to reach out to our team directly via private message on social media @LGUSSupport. We’ll be happy to look into your case more closely and work toward a resolution.
We’re here to support you, and we truly appreciate your feedback. Let’s get this figured out together. ^Juvy
- Pros mentioned:Overall performance
LG fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge! I would highly recommend it!
I would recommend this to a friend Love this refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG refrigerator! The black stainless steel has a beautiful finish on it and I love all the features that are included on this fridge
I would recommend this to a friend- Pros mentioned:Overall performance
Kay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's perfect , what I have been wanting and looking for thks.
I would recommend this to a friend - Pros mentioned:Storage space
As advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything as expected. Nice amount of room inside and the layout it perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator and excellent delivery and setup.
I would recommend this to a friend