Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great looking fridge and compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is awesome. It fits perfectly in our tiny kitchen space.
I would recommend this to a friend - Pros mentioned:Overall performance
We love our fridge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best fridge I've ever owned. I highly recommend it.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally have a refrigerator. Happy to have a refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
Great refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love it. Great item, Very happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Love our new frig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious a great refrigerator. Works beautifully.
I would recommend this to a friend - Pros mentioned:Capacity
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge! Excellent space and storage! Perfect for every kitchen!
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. Lots of space for both cold and frozen.
I would recommend this to a friend Nice looking ref
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. It’s so spacious. The only issue is the ice maker in the front door makes the door heavy when you close it.
I would recommend this to a friendTons of shelf space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wide shelves with temp controls for each area
I would recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s beautiful and works great! Love the dual ice makers!
I would recommend this to a friend - Pros mentioned:Capacity
Great for any family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product lots of space .Easy installation.Easy clean.
I would recommend this to a friend Great frig with a heavy door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator. Every aspect of the unit function as it should: ice maker, refrigerator and freezer. The complaint I will offer is that the left door closes very fast and almost uncontrollably unless one holds onto it until just before contact.
I would recommend this to a friendNice for a rush purchase and not much research.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rush to purchase a refrigerator. It has been fine so far. I do not like that there is no light when you open the bottom freezer drawer.
I would recommend this to a friendBest Buy and LG complete failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of the fridge but after two years it started to have failures. Two months ago the ice maker quit working. Turned out it was the fan blowing cold air up to the ice maker. Found part online and got it working again. Now the entire upper fridge section is not working. Called geek squad to come out and troubleshoot/fix problem. Geek tech did some diagnostics and determined it was a faulty control board. Was given an invioce for estimated cost. Paid the invioce in order to get the control board ordered so we could get the fridge running as soon as possible. Follow up apointment for control board replacement was the next Friday. Friday came, received txt the tech would be arriving between 1 and 5. 6 o’clock no tech. Called geek support and got the run around. Finally was told “tech had family emergency’” and didn’t make it. (No kidding). Ask when to reschedule and earliest date was the following Thursday. Called back the next day to confirm appointment and it was never made. Now being told it is more than two weeks out. Not happy with the LG problem unit and more disappointed with Best Buy and the horrible tech support. Overall zero stars for both LG and Best Buy. And i still have a broken fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your inquiry regarding your LG LMXS28626S refrigerator and appreciate you sharing the details of your experience. It’s important to us that your fridge works reliably, and we’d like to assist you further.
As a troubleshooting step, please try resetting your refrigerator’s electronics to rule out a temporary control board glitch:
Unplug the refrigerator (or switch off its circuit breaker) for one minute.
After one minute, restore power and allow the fridge to reboot for about five minutes before checking if the upper section cools properly.
https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
If the cooling issue persists, please send us a private message on social media @LGUSSupport so our team can work with Best Buy Geek Squad on your behalf or explore additional solutions such as verifying replacement part compatibility and scheduling timely service. We appreciate your patience and the opportunity to help get your refrigerator back to optimal performance. —Renzo
- Pros mentioned:Size
Nice fridge, plenty of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It is huge. The delivery guys where great!!!
I would recommend this to a friend Great size!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is so spacious inside even the ice maker doesnt take up much room because its in the door. The two door freezer holds so much food. Perfect for my family of four.
I would recommend this to a friendtech support based out of India
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator stop cooling after 3 years 6 months. LG tech support said the issue was not covered even though they claim a 10-year warranty on the compressor which doesn't seem to be working. Thankfully I added a 5 yr geek squad protection plan They are easy to work with but I have to wait 2 days which isn't a big deal. I have read that LG is being sued over this exact issue so you may want to stay away until LG gets it together. I own a few LG products and had been satisfied with their TV's so far but I wasn't happy after talking to their tech support based out of India
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Overall performance
Pretty cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody in the house love it..I'd recommend this product to my friends.
I would recommend this to a friend Very Spacious!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing the amount of space this refrigerator has. Love the half shelf!
I would recommend this to a friendGREAT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total LOVE it.. Wonderful to see everything without having to move stuff
I would recommend this to a friend