Customer Ratings & Reviews
- Model:
- LMXS28626D
- |
- SKU:
- 5968401
Customer reviews
Rating 4.4 out of 5 stars with 1939 reviews
(1,939 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do Not Waste Your Money! Compressor Issues!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY LG! Review this and all LG models regarding compressor issues. I have had mine for 6 months and the freezer stopped working - lost roughly $400 in food. Error code is refrigerant leak in evaporator. 3 weeks for a repair person. Called LG and was told i was being escalated and I was left on hold for 2 hours. I have read nightmare stories about LG refrigerators - unfortunately it was after I bought this lemon.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
LG Black Stainless Steel Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy replaced my refrigerator that wouldn’t work anymore with a brand new LG 4Door French Door Smart Wi-Fi enabled Black Stainless Steel refrigerator with no charge to me. It is beautiful.
I would recommend this to a friendRated 4 out of 5 stars
Best Buy = best purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I purchased this refrigerator. The sales person was very helpful.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing some research about different brands and their reliability, we decided on this LG model. Not only rated high by consumers reports, it had many positive reviews on line. We bought it Friday afternoon and it was delivered Saturday morning.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. Love all the storage and the double freezer. Looks great in our new house! The only negative thing is that it doesn't produce a ton of ice, so if you're planning on hosting people then you'll need to grab a bag of ice.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge. But the water has a chemical taste. I even replaced the filter
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Wished the 2nd freezer drawer had a light. Only complaint.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
width inaccurate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing a kitchen remold and finally ready to install this in a 36inch space and would not fit despite being 35 7/8. took out a level and noticed how the sides have buckles and the top on both sides curve. Went to the store and same thing. Now spending $400 to fix this issue. As for performance. It new. Motor can be loud when it kicks on for 30 sec ever couplw hours but nothing horrible. Freeze drawers do not stay open on their own. Plastic shelf has a flimsy feel to it. the handles on the door are cheap plastic and scratch easily
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice fridge, not to sure about the seals on the freezer as only a wrapper allowed air to get in disturbed the seal.
No, I would not recommend this to a friendRated 4 out of 5 stars
I like my LG refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected. Delivery was ok. Fridge needed a new handle the day of installation, but Best Buy was fast at sending me a new handle for it.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Mostly Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have wanted it to be fingerprint resistant. Doors slammed when closed
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Lg fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but lost some freezer space compared to my side by side that was smaller
I would recommend this to a friendRated 4 out of 5 stars
Enjoying the refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the small freezer drawer. We're not too impressed with the meat drawer.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Small ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big it is but it only makes a small amount of ice. The bin is so small
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
this refrigerator is huge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up buying this model from Best Buy when other stores were on backorder. This purchase, with delivery notifications, and home delivery were within 10 days. Excellent service!
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator, lots of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first bought a Kitchen Aide refrigerator and it was delivered and ice maker didn't work. I decided to send it back and purchase LG. . Very happy I did. Reviews on Kitchen Aide were bad and the LG had excellent reviews. Best Buy was very helpful in this exchange.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Beautiful, efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered our appliances months before our new home was completed. Arranging for delivery was straight forward and efficient. Love our appliances. Thanks to Mike in Brentwood, TN for all his assistance in choosing these appliance and for arranging for a months' later deliver.
I would recommend this to a friendRated 4 out of 5 stars
Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space. Easy to organize food. Only negative, you have to open both top doors to access the snack drawer.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great fridge but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with a lot of room but the doors slam shut. Which can make a mess if food not secured. Would recommend but something needs to be done about door situation.
This review is from LG - 36-in Wide 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.spacious. seems fine. but the be warned, the black stainless has ZERO magnet functionality. so it that is a deal breaker for you, look elsewhere. wish i knew this before i bought this fridge. extremely disappointed in that
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kelly. Thank you for sharing your experience with the LG Refrigerator (LMXS28626D) model. We’re glad to hear you find it spacious, but we understand your concern about the magnet functionality of the black stainless finish. We aim to provide high-quality products exceeding our customer's needs. This design choice is intentional, and we appreciate your feedback on it. To help you enjoy your fridge even more, consider using adhesive hooks or magnetic strips designed for non-magnetic surfaces. If you have any further questions or need assistance, please send us a private message on social media @LGUSSupport, and our team will be glad to help. We value your input. ^Juvy



































