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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,933 reviews
  • Rated 1 out of 5 stars

    tech support based out of India

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator stop cooling after 3 years 6 months. LG tech support said the issue was not covered even though they claim a 10-year warranty on the compressor which doesn't seem to be working. Thankfully I added a 5 yr geek squad protection plan They are easy to work with but I have to wait 2 days which isn't a big deal. I have read that LG is being sued over this exact issue so you may want to stay away until LG gets it together. I own a few LG products and had been satisfied with their TV's so far but I wasn't happy after talking to their tech support based out of India

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator fits everything you can think of in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice & big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice, different sizes of door shelves as well as interior adjustable shelves. We like the duel freezers to allow better organized foods. The ice dispenser crushes and cubes, small ice holder

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    DO NOT BUY THIS FRIDGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May and it has never produced/dispensed ice even after 4 "repair" visits. We bought the extended warranty and Bestbuy has sent out repairman 4 separate times where they would tweak with the fridge, replace ice bucket, replace, sensors, etc., and still no ice. 4 times that we've had to stay home and wait for the repairman and told to wait 24 hours to have it never work. For the price paid it is ridiculous and infuriating. Hands down the worst purchase I have ever made. Will not be purchasing anymore LG products or other appliances from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see that you've had multiple issues with the ice maker on your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It’s beautiful and works great! Love the dual ice makers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , good. The delivery process was not the best. The technician coul not connect thewater supply.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy layout . Love the extra space. Very useable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fridge, plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. It is huge. The delivery guys where great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review by

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it’s too soon for a review. I haven’t had this for even a month yet, but so far I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great I would recommend to friends and familly

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ttys lg refrigerator is spacious inside! Love the double freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Very Spacious!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the amount of space this refrigerator has. Love the half shelf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and built quality is too good and I received my refrigerator on time, delivery guys setup my refrigerator so quickly nice job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great so far, I love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great. It has good lighting and a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect unit for our needs ... love the ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great style and space

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator fits our needs and style and value. Yes it took a few months to get but well worth the wait. Plus the staff and manager at the Williamsburg Virginia store are the best. Will be back when we need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item towards end of the year it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great French Door Fridge at best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need and more spacious than similar Samsung models

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So quiet I had to check if it was working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So spacious and I love knowing what temp everything is set at.

    I would recommend this to a friend