Customer Ratings & Reviews

The LG brand was recommended to me by a friend. It couldn’t be more perfect. And I love the crushed ice! I buy all of my appliances through Best Buy. Service in the store is great.... delivery and set up was great.... and the side by side refrigerator is everything I wanted!

Overall nice fridge, not to sure about the seals on the freezer as only a wrapper allowed air to get in disturbed the seal.

After doing some research about different brands and their reliability, we decided on this LG model. Not only rated high by consumers reports, it had many positive reviews on line. We bought it Friday afternoon and it was delivered Saturday morning.

Great refrigerator. The door bins are large and sturdy and interior is well designed

Keeps your food freasher longer, left overs, produce, fruits, dairy and meat products.

As expected. Delivery was ok. Fridge needed a new handle the day of installation, but Best Buy was fast at sending me a new handle for it.

Doing a kitchen remold and finally ready to install this in a 36inch space and would not fit despite being 35 7/8. took out a level and noticed how the sides have buckles and the top on both sides curve. Went to the store and same thing. Now spending $400 to fix this issue. As for performance. It new. Motor can be loud when it kicks on for 30 sec ever couplw hours but nothing horrible. Freeze drawers do not stay open on their own. Plastic shelf has a flimsy feel to it. the handles on the door are cheap plastic and scratch easily

Smudge Proof is far fetched, but it's pretty to look at and spacious.

It was good at first but a little over a year the fridge just stopped cooling, would not recommend

I have always been a big fan of LG. My last three refrigerators have been LG. So when my last failed after 8 years, I went for another LG. I like everything about this frig EXCEPT the balance of the doors. The door with the ice maker/water dispenser is heavy. I expect that. However, no matter how the appliance is leveled (we have had Best Buy service out to "fix" this), the door slams shut. If you have the opposing vegetable drawer open, it catches on that and it is a process to ge it loose. I expect that eventually the drawer will break. When the service people were here, they told us that that was a "design flaw" and that it was to be expected with the weight of the door. So why was the not a problem on my last LG French Door Refrigerator. Not happy and no one seems to care.

Refrigerator is fine, but the alarm is annoying. The last LG had analarm silencer

This machine is cool. The French doors open wide for a very convenient access. The ice machine and the water cooler worked perfectly. It is a very good looking refrigerator which will enhance your kitchen.

The refrigerator was delivered. The men delivered it with care and hooked up the water system in perfect time.

so far so good! Other than a dent in theupper freezer drawer @ delivery, which has been successfully replaced.check with us in a few months

Ended up buying this model from Best Buy when other stores were on backorder. This purchase, with delivery notifications, and home delivery were within 10 days. Excellent service!

So far so good. Spacious but the shelf layout isn't ideal. Not enough space for taller items.

We ordered our appliances months before our new home was completed. Arranging for delivery was straight forward and efficient. Love our appliances. Thanks to Mike in Brentwood, TN for all his assistance in choosing these appliance and for arranging for a months' later deliver.

Refrigerator is OK, but went through hell to get it. 78 days while LG dorked around to decide their obviously dead refrigerator was, yes, dead. Imagine looking at your non working LG refrigerator thru Thanksgiving, Christmas, and the New Year. This is the Warranty replacement. Wanted a GE, but the GE models of interest were sold out. First LG lasted less than 4 years. Hope this new one lasts longer.

The time had come when I needed to look for a new refrigerator. I wasn't sure as to what I really wanted. I checked out the options on Bestbuy.com and came across the beauty. I love it...and Bestbuy also did a price match!! Win-Win!!

I love everything about this refrigerator except 1 critical criteria that I did not consider when I purchased it....It is loud. It goes about it's business of cooling all the food and the temperatures are consistent in all sections, but it gurgles, hums, and whines constantly almost. I had a second one delivered thinking to myself there is no way this thing got all these great reviews and no one cares that it's loud. The second one is just as loud as the first - by my decibel meter - around 49-52 decibels at the unit - which can be heard in not only my kitchen, but my living room and family room if the television is off. LG advertises 40 decibels for quiet operation - the two that I have owned have been closer to 50 decibels. I do really like the refrigerator except for that, but can't keep it due to the noise. Much louder than the Whirlpool side by side it replaced. Since I had it over Christmas, several family members also commented about how it's louder than whatever model they have and how they would not keep it. Hopefully the GE on order will be quieter - that feature has jumped to the top of my criteria scale. One positive note is that Best Buy has been fantastic to work with during this process.