Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
Great purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything that is described by your agent at the store.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our kitchen aid didnt last 6 years. We just bought this and really like the twi drawers since things will less likely not get buried at the bottom and get forgotten about
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with refrigerator - did have several days that the water coming from it tasted terrible. The installers returned and replaced the water line. It has been great ever since.
I would recommend this to a friendGreat selection of refrigerators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had a great variety of refrigerators to compare and the most knowledgeable staff to explain all of the features. And, they had price matching!
I would recommend this to a friendLG Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service wa as great,the communication was great, the delivery/install guys were great and we LOVE the fridge!! Thank you Best Buy
I would recommend this to a friendNew Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase and service in installation. Sales person was exceptional.
I would recommend this to a friendIce Maker not Making Ice!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit in June of 2021. The ice maker stopped working, not making ice! As others mentioned, the ice maker doesn't hold much ice and the ice sticks together and has to be broken up. I'm calling to have the ice maker replaced, frustrating, not even 1 year old!
No, I would not recommend this to a friendDented again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge would be better without the dent on the front door.
I would recommend this to a friendLove It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint about this product is that I wish the shelves in the doors were adjustable.
I would recommend this to a friendnot sure what that means
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all good.... everyone ya talked too awesome and kind and helpful... a group of goo people working there and knowledgable..
I would recommend this to a friendREALLY annoying buzzing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the 1 year that we had the fridge, we already had to have it serviced twice, where they replaced the compressor. Since then it has been making a really annoying humming noise. The noise comes and goes, sometimes for a few minutes, sometimes much longer. I called LG support, and they said it sounds like we have ice buildup on the fan. They said the only thing we can do is to take everything out of the fridge and let it defrost for 12+ hours. When I asked about sending a service technician out, they said that if it is ice buildup on the fans, that is not considered a manufacturing defect and we would have to pay for the service, even though we are under waranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Ice maker performance
Loud and limited chilled water
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very small chilled water capacity. Very small ice capacity.
No, I would not recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We new what we wanted, so the sales person didn't do much, except to write it up.
I would recommend this to a friendGood choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice. Like the double ice cube production!
I would recommend this to a friendLove the convenience of two freezer drawers!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge! The convenience of two drawers to access freezer compartments allows for less digging around for items wanted.
I would recommend this to a friendLG is best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it a 5 except for the I've dispenser. Shoot ice everywhere
I would recommend this to a friendI love free things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing this for a chance at giftcard………………….. ………..
I would recommend this to a friendRefrigerator is great. Service sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great. Very very disappointed by service company's Best Buy uses
I would recommend this to a friendNew Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was in perfect condition for out of sale...
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the refrigerator set up for two days and has made no ice. Refrigerator part seems fine
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.