Customer Ratings & Reviews
- Model:
- LMXS28626D
- SKU:
- 5968401
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
Don't Get Rid of Your Old Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My independent appliance repair man advised that if you buy this refrigerator you should definately buy the extended warranty because you will need it. Computer circuit boards go out, compressor issues, light duty wire. He advised that you should keep the old refrigerator if it works because you will need the backup when this one goes out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're experiencing issues with your refrigerator, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Great design and use of space on interior.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... I can't speak toward the longevity of this product but we are very happy with the value, ease of use and design.
I would recommend this to a friendGood appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great flexibility, and the wifi connection with push notifications is handy
I would recommend this to a friendManager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top of the4 line refrigerator. It has all of the needed features.
I would recommend this to a friendFride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! very good the water tastes really good and they ice is great
I would recommend this to a friendGreat refrigerator and freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge/freezer makes it super easy to keep groceries organized. Absolutely love it!! Best Buy delivery is also superb compared to other companies.
I would recommend this to a friendPositive review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine works great. The shelves can also retract. This was one of my favorite features.
I would recommend this to a friend- Cons mentioned:Ice maker performance
LG 4door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser did not work. May be an on going issue with this model. Got a different LG model and so far so good
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We understand your concern about the water dispenser not functioning as expected, especially since it’s a key feature of your refrigerator. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For others who may encounter a similar issue, one common step is to ensure the water supply line is properly connected and the water valve is fully open. We also recommend checking that the water filter is correctly installed and not clogged, as this can prevent water flow. For more help, visit https://www.youtube.com/watch?v=jBnW5weYT5Y.
We’d still like to take a closer look at your previous case. If you'd like us to document the experience or explore additional support, please send us a private message on social media @LGUSSupport. We’re always here to help and appreciate your continued trust in LG. ^Juvy
Reliable LG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has been my go to brand for appliances. They stand behind them and have all lasted 10 years+
I would recommend this to a friendSo far it’s working well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We still are waiting for a replacement for our bottom freezer door. It was damaged when delivered.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service in installation and time Thank you…..
I would recommend this to a friendThe unit has some a serious condensation problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I experienced an unacceptable scheduling delivery service and awful customer treatment. Your company did an outstanding job in selling the product but as aforementioned an awful job in scheduling the delivery and providing customer service.
No, I would not recommend this to a friendOpen Box Items are a great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase- excellent shape- tremendous value 50% off full retail
I would recommend this to a friendTerrible product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awful. The compressor went out after 14 months and the service company told me they are so backed up it will take 2 more days for them to come out. They say everyone who bought this refrigerator is having the same problem. I haven't had the use of it for 2 days over the weekend, and now I have to wait 2 more days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Really nice item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice item, I can only suggest installing a soft-close for the freezer drawers.
I would recommend this to a friendWhy does it connect to the internet. Waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Not sure what the internet access would do, it's a fridge, who needs to monitor it on the internet?
I would recommend this to a friendIt is everything we expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG products. Love LG products. We have/had a LG dishwasher, two over-the-range microwave oven and two refrigerators.
I would recommend this to a friend- Pros mentioned:Storage space
A great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator and all the room it has and ice it make.
I would recommend this to a friend Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Have to make sure you push the door hard enough when closing. Stays open a lot but will beep and alert you. Overall great fridge
I would recommend this to a friendGreat Frig!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig works as advertised. The door light only works when the dispenser is activated.
I would recommend this to a friend