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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the refrigerator's ample storage space, overall performance, reasonable size, quiet operation, and effective temperature control. However, some customers have reported issues with the ice maker's performance. Additionally, a few customers have noted concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,939 reviews
  • Rated 5 out of 5 stars

    Like it, or at least my wife says so.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, problem with the top left door not closing correctly. Will contact the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Will recommend. The price was absolutely awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Great freezer compartments and layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It has a lot of space and the two freezer draws is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the bells and whistles, Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for more ! Just love this LG 4 door refrig. The extra drawer is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and easy to use. The extra door is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge looks great! Looks great in my kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 DEFECTIVE UNITS!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a horror story to say the least! Purchase this for a gift. The 1st unit came in. We got it all hooked up and it did not dispenser water. Even got a new water line. Best buy quickly replaced the unit a week later. Once it arrived the 2nd unit did the same exact thing. They suggested to send a 3rd! That also is defective! Best buy has did nothing to assist us and take responsibility. They suggested to call the manufacturer! What a joke. Will never buy from them again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We understand your concern about receiving multiple defective units, especially for a gift. We strive to provide high-quality products that exceed our customer's needs and expectations. To troubleshoot the water dispenser issue, please ensure that the water line is properly connected to both the fridge and your water source. Additionally, check the water filter to make sure it’s correctly installed and not clogged. For additional help, you may visit https://www.youtube.com/watch?v=hRMsUMYantY. If you’ve already checked these steps, we recommend reaching out to us directly through a private message on social media @LGUSSupport so we can further assist and provide a solution. We appreciate your patience and look forward to resolving this for you. ^Juvy LG

  • Rated 5 out of 5 stars

    Excellente addition for our cozinha

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered in time also very satisfied with the overall service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the space and slim ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ! Just wish it had auto water filler. Love the smart ice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell, I expect this to be the best refrigerator I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made unit. Like the easy access to the inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good . I really like it. pretty colour . very.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG very reliable and qulaity products. Worht the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Awesome and knowledgeable Best Buy associate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than our Samsung! Doors auto close and better layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our second LG frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have so much room inside the frig and the ice maker makes ice really fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery process and customer service. Love this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has all the features we were looking for at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We liked the Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the Refrigerator so far. Not yet started to using Wifi Feature.

    I would recommend this to a friend