Customer Ratings & Reviews

Refrigerator works as expected and has plenty of room

Beautiful appliance! Looks so nice in the new kitchen! Lots of space. Competitive price with other leading retailers. Great customer service from Best Buy!

I bought this refrigerator to replace a side-by-side one that I had. This one gave me a lot more storage space then the side-by-side. Love the double freezer draws.

I used to sell fridges at Best Buy over 15 years ago, this fridge is very well designed and is super spacious for the price point. We weren't even shopping for fridges but had to buy this one when we saw it.

Love the fridge. I only have two complaints. The left refrigerator door slams close very hard and I wish the bottom freezer drawer had a light.

When i first pirchased this refrigerator, I loved it! The look, lighting and features were what sold me. Flash forward four years, and it still looks good. However, like most things i have from purchased from LG, the quality is short lived. I recently replaced an evaporator fan, and the ice maker dispenser is an utter nightmare. It jams comstantly! What’s worse is trying to get the parts to fix it. Prepare to wait. Just buy a whirlpool or one of its affiliates (maytag or kitchen-aid). They are probably no more reliable, but you can find parts easily as well as someome to work on them when they break.

Great refrigerator, a lot of room for all my fresh and frozen foods. Spacious, looks great in my kitchen and it was delivered and installed in 15 minutes!

Our experience was overwhelmingly negative. The compressor failed after only 18 months, requiring a major warranty repair. Only two months later, it has failed again—letting our family down and spoiling food in the middle of the COVID-19 situation. The soonest LG can schedule a service visit is one week out, leaving us with an inoperable refrigerator. We will never buy LG again, refrigerator or otherwise. Even when the refrigerator was running, the ice machine was troublesome and often leaked onto the kitchen floor. The freezer drawers annoyingly draw themselves closed when you are trying to take items out or put them in, pinching fingers. The compressor was noisy even when it ran right, and its vibrations would set off rattles/buzzes in the refrigerator. The “door open” warning is aggressive and annoying. This refrigerator has substantive positive qualities that set it apart from other similarly expensive refrigerators; even if it actually ran more than a couple years we wouldn’t have been very happy with it.

Brand new we just got it a month ago, but so far it seems a perfect choice! We hope it will last like the old one.

The icemaker died twice, once under warranty the next out of warranty (No big deal simple to replace after getting a replacement on Amazon). Had lights fail, another simple and inexpensive fix. The next is a huge deal. After 6 years the compressor failed. Too expensive to fix. Need to replace ASAP. Too bad, the fridge looks new and I like the functionality of the unit. Be aware all fridges have compressors which last just over the warranty.

The item is fine but we got suprised when the workers who delivery item not able to set it up! I set it up by a compony i also moved empty boxes wich is them job

So happy with our new refrigerator. Lots of room as I am always at the grocery store. The double freezer is awesome easy to find items without digging in a one drawer freezer. Looks beautiful easy to clean. So much more room than a side by side

Well just received this morning- pain started already! Water dispenser is not working! Installer said- BB will call you and let you know when they can deliver another one. Playing phone tag with BB since last 3 hours......do your self favor--stay away from Best Buy. As soon as they answer my phone- returning this.

Decent. Ice / water on door is a little clumsy. Cheese drawer requires both doors to be open

It’s a good model , it’s not making any noise, it’s making ice cubs quickly. It would be better if we have lights for freezer racks

Love it! Spacious and has 2 bottom freezer drawers. Best buy outlet rocks!

Barely a year after purchasing this model, we had to have the compressor replaced. Unfortunately, it like we’re going to have to replace it again. If you want to avoid unnecessary stress, buy a different refrigerator.

Great Fridge; great service; great delivery & installation

Its exactly what we want and great product, it fits perfect.

Bought through another retailer, the original compressor failed after 18 months and LG replaced it under warranty. It's now 25 months old and the replacement compressor is beginning to fail again (frozen desserts melting in upper freezer drawer). Otherwise, I have been happy with the design and layout.