Customer Ratings & Reviews

We are very pleased with our new LG refrigerator purchase. It provides so much more space than our side by side one. We look forward to its many years of service.

So far the fridge seems to work perfectly. Easy to set up but better screen could have worked well.

The fridge is really spacious and easy to adjust for different sized items on different levels. It is a bit deeper than I anticipated, sticking out a good six inches more than the previous fridge which was a pretty standard size.

We bought the refrigerator 9/18/2018. It completely died 5/17/2021. No cooling in the fridge and freezer, lost a lot of food because we did not notice it immediately, distracted by the fact that I just came home from open heart surgery. Smells like something has fried on the control board that probably comes from CHINA. Scheduled service through LG hoping that they cover something being that it is less than 3 years old. Using our 15 plus year old refrigerator in the basement while waiting for repair. Nothing lasts like in the old days, before all the power saving electronics crap.

Bought an LG refrigerator Model/LMXS30776S/03 15 months ago. The fridge is clean - modern and looks sharp, however just came back from vacation and found out the compressor gave out. Still under warranty called and had to wait two days for a tech to show up. He is here two minutes and says it's the compressor. He said LG switched to a cheaper manufacture in Mexico from South Korea, and 6 out of 10 compressors coming out of Mexico fail. Now I'm on a waiting list to get a new compressor. He also stated this is the second LG this week with a bad compressor. Went to the LG Headquarters site and posted a comment - sure wish I had gone there before I purchased. Not a single happy customer.....

It’s beautiful, not finger print resistant but spacious and amazing otherwise

The left door closes too hard, if you are not careful, it would slam shut; while the right door needs a push to close properly. LG knows about this and made a video saying this is not a defect. Once you get used to it, it is not too bad. Other than the above, it is a pretty good refrigerator (according to my wife who is pretty particular about the refrigator).

Refrigerator works as expected and has plenty of room

Compressor design flaw fails early. Difficult to get LG to repair. Not reliable refrigerator. Our son's LG fridge had also trouble.

DO NOT BUY - we have had compressor, mother board, etc replaced 3 times already and LG support is TERRIBLE. 2k refrigerator should not go out within 4 years.

Love the fridge. I only have two complaints. The left refrigerator door slams close very hard and I wish the bottom freezer drawer had a light.

Our experience was overwhelmingly negative. The compressor failed after only 18 months, requiring a major warranty repair. Only two months later, it has failed again—letting our family down and spoiling food in the middle of the COVID-19 situation. The soonest LG can schedule a service visit is one week out, leaving us with an inoperable refrigerator. We will never buy LG again, refrigerator or otherwise. Even when the refrigerator was running, the ice machine was troublesome and often leaked onto the kitchen floor. The freezer drawers annoyingly draw themselves closed when you are trying to take items out or put them in, pinching fingers. The compressor was noisy even when it ran right, and its vibrations would set off rattles/buzzes in the refrigerator. The “door open” warning is aggressive and annoying. This refrigerator has substantive positive qualities that set it apart from other similarly expensive refrigerators; even if it actually ran more than a couple years we wouldn’t have been very happy with it.

Do not like the retractable shelf. Accidentally touch it and it retracts. Otherwise, it is a good unit.

We had to replace our broken refrigerator. This LG was what my wife and I wanted. It is Great she loves the second freezer door.

When i first pirchased this refrigerator, I loved it! The look, lighting and features were what sold me. Flash forward four years, and it still looks good. However, like most things i have from purchased from LG, the quality is short lived. I recently replaced an evaporator fan, and the ice maker dispenser is an utter nightmare. It jams comstantly! What’s worse is trying to get the parts to fix it. Prepare to wait. Just buy a whirlpool or one of its affiliates (maytag or kitchen-aid). They are probably no more reliable, but you can find parts easily as well as someome to work on them when they break.

BEWARE OF LG REFRIGERATORS!!!!!! The linear compressor is garbage and LG doesn’t care that customers are having MAJOR ISSUES!!!! I have a 2 year old $3,000 unit and it’s garbage. I went out today and spent another $3,000 and customer service says “sorry we are closed. We can’t help you till Monday”. The linear compressors that keep going out are back ordered 7 to 10 business days. Then they’re shipping and installation. You’ll be without a refrigerator for two weeks. This is the worst customer experience I ever had. It will be the biggest mistake you’ll ever make DO NOT BUY ANYTHING WITH THE LINEAR COMPRESSOR!!!!!

The icemaker died twice, once under warranty the next out of warranty (No big deal simple to replace after getting a replacement on Amazon). Had lights fail, another simple and inexpensive fix. The next is a huge deal. After 6 years the compressor failed. Too expensive to fix. Need to replace ASAP. Too bad, the fridge looks new and I like the functionality of the unit. Be aware all fridges have compressors which last just over the warranty.

I really like this refrigerator. The only thing is I’d like more room for taller items.

Decent. Ice / water on door is a little clumsy. Cheese drawer requires both doors to be open

Bought open box. Lasted 3 1/2 years. Unfortunately died this morning. Had to buy a new one.