Customer Ratings & Reviews
- Model:
- 27MR400-B.AUSQ
- |
- SKU:
- 6560958
Customer reviews
Rating 4.7 out of 5 stars with 784 reviews
(784 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the monitor's large screen size, competitive price, and ease of use as significant advantages. Positive feedback also frequently mentions the resolution and smooth refresh rate, contributing to a positive viewing experience. However, some users express concerns about the stability of the stand and the lack of integrated speakers. A limited number of HDMI ports is also a recurring point of criticism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
27" LG monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent monitor...quick delivery...VERY satisfied
I would recommend this to a friendRated 1 out of 5 stars
Best Buy is scamming people with this monitor.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offered a buy one get one free deal on this monitor for 109.99. After I bought it, they cancelled my order and raised the price of the buy one get one free deal to 219.99, even though this monitor is only 99 dollars directly from LG's website. Absolutely scummy behavior.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Ran! We understand your experience with Best Buy regarding your monitor order. It’s concerning when promotions don’t go as expected, especially when prices change unexpectedly. We appreciate you bringing this to our attention.
While we can't directly address the retailer's policies, we recommend reaching out to Best Buy's customer service for clarification and to express your concerns about the cancellation and price increase. You may contact Best Buy's Customer service 1 (888) 237-8289
. Your feedback is valuable, and we hope they can resolve the issue for you.
If you have any other questions about the monitor or need assistance with anything else, feel free to reach out. We're here to help!
Thank you for sharing your experience with us.
—Avril
Rated 1 out of 5 stars
This is a 104 dollar monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can buy 1 monitor for 104 dollars. You can look up the model number and find the same monitor anywhere else. The buy one get one is a sham of a deal. Shame on you Best Buy for your flagrent disregard for actually having decent deals.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback about the LG Monitor (27MR400-B) model. We understand how important it is to feel confident in the deals you’re getting, and we appreciate your perspective on the pricing. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
If you believe there is a discrepancy in the offers, we recommend reaching out directly to Best Buy customer service at 888-237-8289 for clarification on their promotions. They can provide detailed information on their pricing and any current deals.
If you have any further questions or need assistance, please feel free to send us a private message on social media @LGUSSupport. We're here to help and want to ensure you have a positive experience with our products. Thank you for your input. ^Juvy
Rated 1 out of 5 stars
Blinking on and off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for a couple of months without issues, butt it's now turning on and off and navigating through menus on its own. Unable to utilize this monitor anymore. Good thing it was only one hundred bucks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your experience with the LG Monitor (27MR400-B) model. We understand your concern about the issues you’re experiencing with the monitor turning on and off and navigating menus on its own. We strive to provide high-quality products and ensure a smooth and seamless experience. To troubleshoot, try the following steps: Ensure that all cables and connections to the monitor are secure and undamaged. Loose or damaged cables can sometimes cause erratic behavior. If the monitor has a reset option in the menu or a physical reset button, try using it to restore factory settings. For more help, visit https://www.lg.com/us/support/help-library/monitor-powers-onoff-intermittently--20150907918722. If the issue persists, please send us a private message on social media @LGUSSupport. Our team can assist you further and explore options for repair or replacement if needed.
Thank you for your patience, and we look forward to helping you resolve this issue. ^Juvy







