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Customer Ratings & Reviews

Model:
27UD69P-W
SKU:
5770300
Your price for this item is $474.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.8 out of 5 stars with 585 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the 4K resolution, picture quality, and price of the 27" IPS LED 4K UHD FreeSync Monitor. They appreciate the adjustable stand and the gaming experience with a FreeSync graphics card. While many customers rave about the monitor, a few wish it had built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Beautiful picture but died a little over one year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor had a beautiful UHD picture. Now it has no picture at all! It turns on, but nothing shows up on the screen, not even the menu. Two week past warranty so now what?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4k monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was avertised open box, when opening at home had paper inside saying it was a returned item and purchaser said it was all there and worked?????, should have been alot less for the risk, bad advertising, and price for used item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for about 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 months, the monitor developed a blue tint every time I turned the monitor on or every time I rebooted my computer with the monitor turned on. WHen I connect other monitors to my PC I don't have this issue. Its only this LG monitor that has this problem. I tried using a new Display Port cable instead of the bale that came with the monitor and that didn't fix the issue. So far the only way to fix the issue is to go into the menu on the monitor and rested the settings to factory default, then recalibrate the monitor. The only way I can get this fixed under warranty is to ship the monitor back to LG and pay a ridiculous shipping fee. Shipping a 27" monitor in a large box across the country isn't cheap. This is a great monitor if you don't mind resetting the monitor to factory defaults then recalibrating it every time you turn it back on or every time you reboot your computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work in 4k with ps4 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the intent of using it with my PS4 Pro, it will not work in 4k with it. I spent 3 hours and the phone with both sony, and LG customer service and neither could solve the issue even when using all new equipment and cables. Great monitor but very dissapointed and had to return it

    No, I would not recommend this to a friend