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Customer reviews

Rating 4.6 out of 5 stars with 3322 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers recognize the 27" Laundry Pedestal with Storage Drawer for its beneficial storage and height, making loading and unloading laundry more ergonomic. Users also appreciate the ease of use and how well it fits with their appliances. However, some customers feel the product is overpriced, while a few others have noted concerns about vibration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,322 reviews
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a pair of front load washer dryer so that my wife and I wouldn't need to bend over. Definitely true but overall height with washer has blocked access to shelves that were accessible with previous top load washer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sophie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small for detergent and softener bottles, so it’s only for the height.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your feedback is highly appreciated. Should you have any other concerns about your LG Laundry Pedestal, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly LG

  • Rated 2 out of 5 stars

    Too short!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not ordinary laundry detergent to be able to stand up in drawer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to provide feedback. We work continuously to improve the quality of our products and services that drive customer satisfaction. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist you with your inquiries. ^James. LG

  • Rated 5 out of 5 stars

    Pretty good drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most all my items fit in the drawer, if it were 2 inches taller then everything would fit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good but they are way too expensive! I wish I had took the alternate route on this one!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    what a mess!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went better ... STILL to many times.. This order for the washer /dryer etc... Was a disaster!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 2 out of 5 stars

    LG Pedestals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as nice as the ones I bought 15 yrs ago. Cheap

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for letting us know your thoughts about our LG Pedestal. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly LG

  • Rated 5 out of 5 stars

    I love the pedstal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pedestal help with my back, no bending over. The storage I "Great"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedestal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to the unit, brings the dryer to a desired height and adds extra storage

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a pedestal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is when they installed, my dryer shakes and is loud during spin cycle like it is going to fall off.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, thank you for your review it is extremely important to us. I hate to hear that you are not satisfied with your Dryer due to the dryer shaking and being loud during the spin cycle. I can understand how inconvenient this situation must be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 2 out of 5 stars

    Extremely expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leveling bolt is already stripped, seems to be of high quality. Manufacturers take advantage of the desire for pedestals.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to look into the issue regarding your leveling bolt. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Best Buy needs to work on Customer Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great in every way, but the purchasing experience sucked. I bought these in early October of ‘22 and finally got them after Valentines Day 23. What a joke

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Although your experience is not one that we desire for our customers. However, We appreciate your support on our LG Appliances.Please know that we are only a few clicks away should you need service with any of your LG products you can send us a private message via Facebook, Twitter, or Instagram and we can have someone reach out to give you the support you require.^Tanisha LG

  • Rated 5 out of 5 stars

    Nice design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new pedestal design. Keeps the dryer from rattling and it provides a lot of storage space

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fine product. Horrible delivery crew.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew did not have any floor protection. They scratched our floor. They denied they damaged the floor. They did not have a level with them. We provided the level and they still did not get it level. We had to have another crew come and level the washing machine. Do not buy your appliances at Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Simple device - the installation was a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not have the screws which should have been in the unit. While I was on the phone with customer service who wanted to talk to them to have them return to the warehouse to pick up the screws, they left without warning. The process to get the screws and attachments took several weeks and required an unnecessary trip to the Best Buy store to pick them up.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Incorrect product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on direction from the store helpdesk, ordered this pedestal. After it arrived, discovered it is not the correct unit for my Samsung front load washer. Now I have to take it back to the store.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. Please get in touch with us if you have questions by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^James. LG

  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the speed dry...and everything is dry in no time at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy failed badly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Best Buy owes a refund for items not delivered they don't pay. No refund. Bad business.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with Best Buy not honoring a refund for items not delivered. That can be extremely frustrating and upsetting.

      As an LG representative, I want to acknowledge your frustration and disappointment. I understand that when you purchase an item from a retailer, you expect to receive the product in good condition and have a clear understanding of the return and refund policies.

      I want to assure you that LG is committed to providing excellent customer service and ensuring that our customers are satisfied with their purchases. However, I also understand that sometimes mistakes can happen, and it's unfortunate that Best Buy is not honoring the refund in this situation. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 2 out of 5 stars

    Washer stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok had issues with the sales man. Not very helpful

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    does its job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big waste of money considering its practical use, oh well

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your review of your pedestal. If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
      Phone: 1-800-243-0000
      Live Chat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being a part of the LG family. LG