Customer Ratings & Reviews
- Model:
- LRFVS3006S
- SKU:
- 6328097
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note their appreciation for the craft ice feature, describing it as a popular conversation piece during gatherings. The refrigerator's spacious interior and door-in-door design are also well-received, with customers highlighting the convenience and aesthetics of these features.
This summary was generated by AI based on customer reviews.
review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. nothing bad to say, ice still has a bad taste throw it out until problem goes away.
I would recommend this to a friend- Cons mentioned:Compressor
Too many expensive service calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an earlier version of this refrigerator now just 5 years old. For the first 4 years it worked fine. Within the last year I have replaced the evaporator, the compressor, the freezer fan, and a sensor. I like the capacity and dual ice-maker so much I was willing to invest in replacement parts hoping they were superior to the original parts. This wee, the freezer fan and evaporator went out yet again. I refuse to invest more money when you can't get parts that last. I will never buy another refrigerator made by a South Korean company as Samsung quality is just as bad.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Way Over-Priced -- Craft Ice is Doomed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had mine a while now. The door (upper icemaker) has been replaced once, the craft (lower) icemaker has been replaced three times. Compressor failed. Took several days for warranty repair, no parts and limited repair dealer network. The big selling feature on this model is the Craft Icemaker. Well first the ice balls look nothing like the videos and ads, they are mostly cloudy and don't fill completely. Second, that icemaker failed first, and again and again. I expect it to continue failing once a year or so as long as I own the machine. And I know I won't be able to afford to keep it outside of warranty or a service contract.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for taking the time to post your review for your LG - 29.7 Cu. Ft. French Door-in-Door Smart Refrigerator with Craft Ice and InstaView, model LRFVS3006S. This is not the experience we wish for our customers! We're always looking to increase customer satisfaction and your review is important to us as it allows us to focus on products we could make improvements in. Should you need further support, please don't hesitate to contact us at (800) 243-0000 from Mon. to Sun. 8AM – 9PM EST. Additionally, we're available via social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook for support. ^Chris
Came Scratched
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great, but it came scratched. Very frustrating.
I would recommend this to a friendGreat fridge, craft ice maker WILL fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge but if you're buying because of the craft ice, DON'T! The ice maker will fail! We have had the craft ice maker replaced twice now, the first time it wasn't even 2 years old. Next year, same problem. It is a known and common problem with the fridge. Repair person said it will fail again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Ice dispensers are bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Craft ice for the past year has stopped working. All we’re getting is a full container of solid flat ice, like the system is leaking and then it freezes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa