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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 956 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the 3.1.2 Channel Soundbar with Dolby Atmos for its impressive sound quality, particularly its clear highs and mids, and strong bass. They also appreciate its easy setup and menu navigation. The Dolby Atmos feature is highly praised for its immersive sound experience. However, some customers have expressed concerns about the bass performance and occasional connectivity issues with the Bluetooth subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 956 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second lg sound bar awesome sound works great with our Oled lg tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, not the most thought through design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but it seems like its not completely thought through. For wall mounting it has these brackets that aren't visually clean. And the cable management is poor. Also the LED's on the front are on all the time. The remote is completely confusing and rather useless. But the sound is very good. I just think they could have done better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Lg sp8ya

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system deep toned bass high toned match perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great purchase when on sale!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale for my mom. She really likes it with her LG TV. Seamless setup and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Theater sound for less.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the wireless woofer gives you the surround sound of a more expensive system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds incredible and super easy to setup with eARC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Exceptional value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value. This sound bar was easy to setup and the sound quality will surprise you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crisp sound and the ease of the setup worth it all day and every dollar. Best value on the market and it’s LG

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Would not recommend based on personal experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience: - eARC function randomly connects/disconnects and often will not come on at all (freezes or can't recognize connection); - decided to instead use the bluetooth connection to my television - sound comes through great, but the soundbar automatically disconnects after about 10 minutes requiring a reconnection (manual); - often when the soundbar is initially turned on, the software freezes and and the prompt won't move (usually in some phase of update); - beyond function issues, the software wants to update after each on/off (which is ridiculous) and sometimes can cause a gap in sound between the soundbar and television video, which can require an on/off sequence to get it synced again. This almost always occurred when using a streaming stick (Amazon Fire), so I moved to the natural app menu on the smart TV and get better performance; - not a function issue, but he mode (eARC, BT, HDMI, etc.) is constantly displayed and cannot be turned off (versus other similar models from other companies that do not do this) -- its just annoying as it distracts your attention. I looked into solutions for this - best I could find was to simply put black electrical tape over the prompt to pseudo cover it (which is a joke). - based on other customer reviews, I see similar experience, but a lot of people really like product, meaning my issues are not widespread. I likely just got a lemon product which I will need to replace to maintain my sanity. - as a positive, when functional, the sound is great, just can't overcome the connection issues, etc. as described.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound, no lagging, very happy. Easy set up, couldn't ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Soundbar - great sound!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this along with LG 65" OLED tv. easy set-up, great sound! very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing Sound! Terrible Wi-Fi Interference

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were blown away by the quality of the sound of this soundbar at the store, so we decided to give it a go and also bought a pair of rear speakers to connect it with. While the sound and the Atmos effects are amazing, it causes terrible interference with any devices near it. This means I have issues with being able to use my Apple TV for streaming or gaming console for playing online. This is something that LG should have considered and fixed before releasing the product. Just for that, I had to knock off two stars. I would recommend it for the sound of it doesn’t interfere with your Wi-Fi, but otherwise, I really can’t recommend this product at all.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound amazingly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this soundbar is great. The only defect and i read online at multiple sources is the subwoofer can disconnect while listening to music or watching a movie. This happens because of interference from routers or others elecronic devices. So i had to relocate my router.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG sound bar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG sound bar with subwoofer sounds excellent. It’s loud and has great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Best soundbar I ever had.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality subwoofer sounds great will shake the walls

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best Buy did an awesome job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar a person could ask for! Set up was easy and sounds it produces is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar with Dolby was very easy to assemble and connect and produces very good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome it’s perfect with just the right amount of bass. Im very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar! Clear and pretty loud as well as easy to connect to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    High expectations were met!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - easy set up. Wall mount not yet installed, but looks easy. Meets my high expectations.

    I would recommend this to a friend