Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $280.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 956 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the 3.1.2 Channel Soundbar with Dolby Atmos for its impressive sound quality, particularly its clear highs and mids, and strong bass. They also appreciate its easy setup and menu navigation. The Dolby Atmos feature is highly praised for its immersive sound experience. However, some customers have expressed concerns about the bass performance and occasional connectivity issues with the Bluetooth subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 956 reviews
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went good smooth and professionally the guy was real helpful Rio knowledgeable about appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was great investment so quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coming soon.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to be installed but looking forward to it happening this week. It's been a 3 week wait for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Subwoofer constantly disconnects

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in the store but i once i got mine set up at home jt just constantly disconnects from the soundbar. Ive tried every solution available. Tons of other people have the same exact problem.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 4 out of 5 stars

    Sounds great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound coming from this system no issues I’m glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great. I love the multiple connection options and you can control it multiple ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound your total Tech hooked it up very quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 65” TV AND SOUNDBAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very happy with the work your techs put in and very happy with the choice I made

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Made my Wifi unusable so I had to return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I had to return this because the bluetooth signal connecting the sound bar to the sub interfered with my wifi signal so much that I couldn't even stream any videos. I never even got to test out the audio quality because of this. It also blocked the signal for all all my other devices. I looked it up and it is a common problem because the bluetooth runs on the same 5g frequency that wifi uses. The solution is to go in your router settings and turn off 5g completely OR cycle through the 5g channels until you find one that doesn't have interference. The LG website also suggests that you move your router away from the sound bar, but mine is all the way across the house so that didn't apply in this case. I live in a place where Wifi is included in my rent so I don't have the ability to to access my routers software. This all seems like a lot just to get a sound bar to work properly. They could have just included an option to hard wire the sub and I would probably be writing a much different review right now. What's strange is that I already have a Samsung sound bar with a wireless sub that I bought at the beginning of the year but it doesn't interfere with my Wifi at all. Maybe it's a slightly older BT tech? Another weird tick about this sound bar is that the volume numbers displayed on the sound bar's LCD display don't match the TV's numbers as you turn it up and down. I have a TCL TV so maybe I would need an LG TV for them to match? Additionally, the LCD display of the sound bar does not turn off, which means you have white letters staring you in the face, just below your TV at all times. That's pretty annoying. I really wanted to keep this sound bar, especially because I got a screaming deal on it ($300 including tax) but I just can't be dealing with it interrupting my Wifi. For such a "premium" sound bar I don't think this should be an issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai. LG

  • Rated 5 out of 5 stars

    Spent extra $ but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated about the purchase but the package deal with TV made it too tempting to pass up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    electric tech sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this sound bar should have side speakers and rear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound for a short time.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a short time of using this soundbar, it started "popping" very loudly. It is as if there are fireworks going of outside, but it's coming from the soundbar. After extensive research and multiple contacts with product support there was no solution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rear Speakers

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..works great with wireless rear speakers. Thanks Geek Squad for a great set up job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelming at best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with C1 and I'm underwhelmed if I'm being honest. Replaced a 9 year old Sony ST7 and I'm seriously considering switching back. The sub is almost non existent, as is the Atmos. AI room calibration helped. Still falls short.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for sound bar. It is what it is. Everything is expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our lg sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great we watch everything with this baby. Bestbuy price match my go to place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome product. I would recommend it f

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NThis is an awesome product. I would recommend it for sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but you could do better.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and compact and since I have it connected to an LG tv it turns on/off automatically and I can control volume with the tv's remote as well... Beyond that, it's overly expensive. The audio quality is nothing to be impressed by. Don't count on much from the "Atmos" branding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wasn't for me. Didn't fit with my setup. Think this is a good system, just not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd sound bar I've bought, it finally pleases my wife and so thats a great thing

    I would recommend this to a friend