Customer Ratings & Reviews
- Model:
- SP8YA
- |
- SKU:
- 6452961
Customer reviews
Rating 4.4 out of 5 stars with 956 reviews
(956 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 3.1.2 Channel Soundbar with Dolby Atmos for its impressive sound quality, particularly its clear highs and mids, and strong bass. They also appreciate its easy setup and menu navigation. The Dolby Atmos feature is highly praised for its immersive sound experience. However, some customers have expressed concerns about the bass performance and occasional connectivity issues with the Bluetooth subwoofer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Will be using with my LG TV for easy integration
I would recommend this to a friendRated 5 out of 5 stars
LG Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Geek squad did a great job setting it up.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the Super Bowl and it did not disappoint!
I would recommend this to a friendRated 5 out of 5 stars
lg products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife enjoys it very much. it works great. good value.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would definitely recommend to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for a friend!! Would buy myself one as well.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Apple AirPlay Disconnects Repeatedly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple AirPlay doesn't work consistently. So yes, as a soundbar it's good. But I also purchased this for the AirPlay feature. After two LG repairs, the last which caused damage to my woofer (still waiting for LG response), it still will drop mid-song. Or it will just not show up anymore as an AirPlay option. So if you want AirPlay, I would avoid.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Rated 5 out of 5 stars
Best Buy Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good 5stars. Great product. Very good. Highest grade
I would recommend this to a friendRated 5 out of 5 stars
GREAT SOUND BAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SOUND. ITS A MUST HAVE FOR ANT TV. WOULD RECOMMEND
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and is not bulky. Looks nice too!
I would recommend this to a friendRated 5 out of 5 stars
Great sounding system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend getting the SPK8-S rear speakers
I would recommend this to a friendRated 3 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded OKAY in my bedroom but I wanted more in terms of sound quality and dynamics. Returned it and got the Samsung HW Q900A. That now is an over kill for my bedroom.
No, I would not recommend this to a friendRated 5 out of 5 stars
installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very knowledgeable, neat and respectful.
I would recommend this to a friendRated 2 out of 5 stars
Sub woofer is lacking a ton.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar to go with an LG OLED TV and was very dissapointed in its sound. It did hook to my cell phone for playing bluetooth music and was OK at best. The TV hooked to the Atmos function was just not impressive enough to keep so I returned it and got the Polk Audio Mini unit which sounds MUCH better. Much better lows and much better functionality. The LG unit when turned to any kind of normal listening volume had essentially zero sub woofer activity. To get any Sub sounds, I had to tun the volume almost all the way up which brought in some low tones.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
It's Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't want to spend too much on a Home Theatre system this is the soundbar for you its not amazing or bad its just okay. If you got the money for a home theatre sytem i reccommend getting that instead
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Video streaming is affected by this sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very nice but there is a major problem with this sound bar. It is affecting streaming videos from Netflix, YouTube, YouTubeTV to a point that my LG QNED 90 reduces the quality of the video to keep up with the audio. The problem is easily reproducible. Turn the sound bar connected via HDMI ARC to the TV and the streaming video will degrade in quality. Turn off the sound bar and the streaming video will improve. THIS IS BAD.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
I wanted to love this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great sounding system. Music brought me to tears. However, blue tooth had issues. Dropouts every 15 minutes or so. Not cool.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
LG get it together
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bar sounds good except the optional rear speakers are discontinued, and the SPQ8’s aren’t compatible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Good bad good bad frustrating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for 15 days, then started glitching. Muting and unmuting , switching modes. Don’t waste your time with LG chat.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Good sound but stopped working.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the sound bar was working, it sounded amazing. 6 months later it stopped working properly, sound from the some speakers stops and come back after a few seconds. It is super annoying. I bought the warranty with Best Buy and they did not let me return it to get a different system. They need to send to for repair and will take weeks. Weeks!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer







